GoVacuum

I ordered 2 packs of hoover convertible belts on sunday march 3 2013 from go vacuum and recived my order confirmation the next day on monday march 4 2013. 3 days later on thursday march 7 2013 I didn't recieve my tracking number or my ...

Delivery Speed: OK. (5 out of 10)Order Accuracy: I got the right item, but not in the condition expected.Customer Service: Beyond horrible.Overall Satisfaction: Very ...

I recently bought an expensive New Miele S7 Upright Vacuum from these guys through Amazon.com (thank goodness it was 'Fulfilled by Amazon') but instead I received a used vacuum. The item was drop-shipped to me directly from GoVacuum, when it arrived I ...

I have ordered from Go Vacuum twice now.  A Miele S7260 and most recently a HAAN Steam Mop.  Both orders came through flawlessly.  I spoke with customer service prior to placing the order for the Miele and found them to be honest and well ...

Just received the Windsor Cordless Radius Commercial Sweeper paying $199.95 yesterday.  After contacting Windsor about puchasing the extra battery and high speed charger, I find out that the actual list price is only $150 for the sweeper. I called ...

The most horrible, and I MEAN HORRIBLE, customer service experience ever.  I originally bought a Perfect P105 vacuum from them in October of 2009, it arrived a little late, but it did get here.  After use of the vacuum for 3 months it broke. ...

I purchased a replacement dusting brush for my vacuum on October 1, 2009. GoVacuum has never sent so much as one email to me. I never received the item - this is now two and a half months! I have written to ask if the item was sent but they didn't reply. ...

I placed an order for a 10-pack of vacuum bags. The order ships and I get a confirmation email. 3 weeks later, the order has not been received and the tracking number shows that the bags were last seen at the USPS. Mail can get lost, I accept that ...

After much research, my husband and I finally decided to buy a vacuum for our hard wood floors. We looked for vendors mainly through epinions.com. We ordered a refurbished DC14 from their website, since on Epinions it was listed as "in stock". ...

Orderd bels for sharp vacuum first week of Feb.  1 month later no belts, somI went to web site and tried to use phone # listed but it is useless.  You van only leave messge or fill out a "ticket".  the invoice they send you says you can

This is my first order with GoVacuum & I have a feeling it will be my last.  They charged me for my order 4 days ago and it still hasn't shipped.  I tried calling them several times and get "subcriber mailbox is full - please try again

Awful customer service.I purchased a Cirrus CR99 Pet vac from them.When it arrived I opened it to find an invoice from someone who bought it and returned it because it was broken.They just shipped it straight to me still broken.Didn't even bother to take

What a hassle and a waste of time dealing with this company.I ordered a steam mop, which I received broken. I returned the broken product and received a SECOND BROKEN machine.I mailed back the SECOND BROKEN machine after I contacted the company

A terrible experience.  A month later I am still awaiting my order.  I have been told so many lies that I have lost count.  I will never buy from them

Horrible experience.  I ordered a Vapamore steam cleaner, and the product was packaged in such a way that it fell out of the box when I opened the shipping package.  Parts were filthy (how can a brand new item be dirty?), and the bottom base

I ordered a very expensive Miele vacuum cleaner and it arrived in an obviously used condition. In addition the controls did not work.I called MIELE and they said it was defective. I returned the defective Miele vacuum to Go Vacuum over a

Ordered an Oreck beater bar on a Thursday with guaranteed delivery time of one day. It is now day six and they just informed me that it is still sitting in shipping to be sent out today. Very poor customer service and the website is decieving in

My credit card was charged right away, full amout of the item purchased. After 5 days, when I didnt receive any shipping emai or such, I tried calling their customer service. First time no one even picked up the phone and then very rude, crass

I think my shopping experience at GoVacuum Online Store was the first and the last one. I've ordered and cancelled an item on the very same day and moment  (order confirmation from AMAZON.COM at 19:34; cancellation confirmation fom GOVACUUM at

I placed an order with the person name Barry. It took 20 min. He assured that it will ship on next day air. It hasn't arrive yet. After chat with Barry he said it sent via fedex ground. Supposed to arrive tomorrow. I don't know what would you think