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Jun 20 '07
No delivery, the order was picked up.
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Jun 20 '07
It was a pleasure to deal with such nice helpful people. I am looking forward to dealing with them in the future.
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Jun 20 '07
I thought they would contact me when they got the wrong address. I had to follow up on my order and have it redirected properly. It was my mistake on the shipping address but when it wasnt delivered, I had to call to have it fixed. I thought maybe since they knew it didnt get delivered on the first try properly I would get a call from them. But I am still pleased with the service and outcome of the delivery. Good customer service by both Greenwood & their shipping company.
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Jun 20 '07
No hassles, no fuss. Wine was slated to ship 2nd day air and made it to the house in time for Thanksgiving festivities with the family. Shipped much faster than I expected, and arrived much faster than I expected. I could not have asked for a simpler checkout, easier purchase or faster service. I will definitely be shopping in the future and, even as critical as I tend to be, I could not find a single flaw with this merchant. I shop with thousands of online merchants per year. EXCELLENT MERCHANT!
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Jun 20 '07
Excellent customer support! I was ordering a bottle of wine to be shipped to a relative's house at a different address, and Greenwood Lake Wines did an excellent job at rushing the shipment to insure that it arrived on time for Thanksgiving Day and refunded an overcharge on my credit card for shipping expenses. Excellent service! Would definitely deal with these fine people again! Patrick Levy, Fairbanks, Alaska
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Jun 20 '07
Ordered Salmon Pointe white zinfedal but actually recieved anthor white zinfedal product by Coastal Vintners. Wasn't what I expected without at least a call. Did call the merchant and they were very agreeable to returning the product if we are not satisfied.
We will be returning the product so we'll see how that goes.
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Jun 20 '07
The entire process was easy, straight forward, and delivered the goods as promised.
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Jun 20 '07
Very Pleasant, Would definitely use them again
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Jun 20 '07
No problem. Will shop with them again. Well, one problem, shipping charges.
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Jun 20 '07
A great experience but a bit out of the way for pick up
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Jun 20 '07
Great experience! The shipment actually arrived early and was packed very well. I will use them again!
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Jun 20 '07
Great service...Thanks!
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Jun 20 '07
Excellent
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Jun 20 '07
Fabulous will shop again for sure
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Jun 20 '07
a very good experience
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