Healthy Foundations

Healthy Foundations provides an excellent website to research the product and order online. Also, excellent email customer service; prompt and responsive. Product came as ordered, on time, and we are very pleased.

This is a review based on Healthy Foundation's customer service. I will submit another review on the product once I receive it and try it out for a few weeks.

I live in Canada and just purchased a mattress today. Currently, shipping is not available to Canada, but I had made arrangements to send it to a friend's place in Michigan. Without getting into too many details--Healthy Foundations went above and beyond to help accommodate me. I had a special set of circumstances and Chris and Brian really stepped up and came through for me. Chris was extremely courteous on the phone. I was told he would call me back after he figures out a solution for me. Their response time was great! 10 minutes later, I had purchased my new Healthy Foundations mattress!

I am very pleased with the product I received. Delivery time was two days after initial est delivery, but I understood b/c it was over a weekend. Overall, I am glad that I chose to purchase a mattress topper instead of a full mattress- it works great!

I had great customer service from start to finish with Healthy Foundations. The order was processed quickly and delivered as promised. We kept the mattress for several months. I loved the mattress, but in the end my wife decided it wasn't quite what she wondered. I contacted the company to ask about the 365-day return policy, a little concerned because it had been so long since we purchased. We'd had it less than 365 days, but still, I had to wonder if there would be some "gotcha" clauses that I hadn't read in the fine print.

I got a prompt reply about how to handle the return and they really couldn't have made it easier. Once they received the return at the fulfillment center, the refund was credited to my card ASAP.

I'd have no reservations recommending the product and the company to others. The only online shopping company that I've dealt with that comes close is Zappos. They both are customer-focused and have great products.

I am very pleased with my entire experience in purchasing my bed from Healthy Foundations. There was enough info on their website to answer my questions and when I spoke with their reps they answered all my questions. Once I made my purchase I received a ebill from them and shortly thereafter a email from UPS with tracking info. The bed arrived in no time I ordered it on a Tuesday and received it on Friday (I even talked the UPS guy into helping me carry it upstairs). The bed was easy to remove from the packaging and My Wife and I were able to put it up on the foundation. As for the smell it is not that bad and quickly went away. I have been sleeping on it for a week now and feel more rested and not as sore when I wake up. I would recommend Healthy Foundations to anyone that like me had sticker shock when they started pricing the TempurPedic beds.

Thanks much for the full disclosure- though you probably could have gotten away with never saying a word and quietly changing your web site, it speaks volumes about your company that you chose a different path.

Allow me to say that I, as well as several overnight guests, have slept soundly on my mattress since I got it in December. Every person who has spent the night on it is wowed- it's pressure-free, comfortable sleep.

You're #1 on quality, service and price as far as I'm concerned. Count me as another completely satisfied customer.

I've had a Healthy Foundations topper pad for a few years, and I just love it - wouldn't want to sleep without it. I didn't want to spend the money to get a whole memory foam bed, and my mattress really wasn't that bad - just too firm. So I looked around and found Healthy Foundations on the web - and they had such great information and offered such a fair money back trial that I decided to take a shot and try out their topper pad. I went with the 2" pad, and boy it just made all the difference in the world. The pad has such a nice inviting feel, and it conforms and cradles my body in a wonderful way. Healthy Foundations was great to do business with - the topper pad arrived quickly and was just as advertised. If you have an overly firm bed, try out this topper pad - it really gives me a great night's sleep.

The descriptions, narrative, and analysis appearing at the Healthy Foundations website convinced me to buy the 2 in. mattress topper, the Platinum Mattress pad protector, and a pillow as a special gift. Apparently all the advice on the website was good advice. The person who tried the gifts had degenerative discs and continuing pain in her lower back. After using the memory foam for a few days, she was ecstatic about her lack of pain and about how wonderful she felt each morning. She said, "It's like therapy while you're sleeping" and " I will never sleep on anything else" and "Every time I make my bed I just praise God...I have no pain while moving around (totally unlike before trying the memory foam). The delivery was timely and I would recommend the products on Healthy Foundations for anyone in need of a great night's sleep. The choice to purchase from Healthy Foundations was a fabulous choice.

Healthy Foundation is true to their "365 day Money Back Trial." I purchased a topper in January and returned it in June, without hassle. Of course, I was responsible for the return shipping, which is more than reasonable.

As a side note, there was nothing wrong with the Healthy Foundation topper. The topper did provide a more cushy/softer feel; however, my mattress was just too firm.

If you feel like you need just a little more cushion or want a melting into your bed feeling, I would recommend the topper, yet if your mattress is very firm the topper probably won't help relieve your pains/aches. The good news is that you can try the topper out, without worry thanks to Healthy Foundations risk free trial.

I was out of town over the weekend, so the first time I slept on my mattress with the topper was last night. I really, truly love it! I could hardly get out of bed this morning. I want to thank you for your excellent service, for putting up with, and working me through, all of my questions, and for being so responsive. I've found that, these days, there are precious few business transactions that turn out to be totally satisfying. But I am more than satisfied with your excellent service and advice, your excellent products, and your thorough written instructions, both online and in the packaging. Just wanted to say a final thank you.

> Hi,
>
> I got my Memory Foam Mattress yesterday. The first thing I have to
tell
> you is that I am one hard lady to impress.....I am Impressed!!!!!
The
> second thing I have to tell you is that I have a Temperpedic Mattress
that
> I bought a couple of years ago. I bought this one for my husband
because
> he just couldn't bring himself to pay $1,500.00 for the brand name.
>
> Your mattress is AS Good if not Better than my Temperpedic. It
regained
> it shape within about 30 minutes and it's probably firmer than my
name
> brand.
>
> There were no problems with the order. It came as you said it
would.
> You shipped quickly and it was boxed well.
>
> I would be more than glad to give your mattress and your company a
good
> review anytime.
>
> All in all my experiance with your company has been nothing but
positive.
> If I ever have to replace my Temperpedic I would not hesitate to
order
> from you and your company.
>
> Thank You
>
> Madelyn Martin
>

I was extremely pleased and satisfied with the quality of merchandise, customer service, and speedy delivery that Healthy Foundations provided. The memory foam mattress that I purchased from them has helped me to sleep ten times better than when I used to sleep on my old mattress. I was also pleasantly surprised to receive my mattress within 2 days of ordering.

I recently purchased a kingsize foam mattress from the Healthy Foundations Online Store. Frankly, I was a little skeptical since I was receiving promotional material from the leading advertiser of foam mattresses already. What made me hesitate to purchase it was that it was treated chemically.

I searched online and found Healthy Foundations and read the information about the manufacturing and shipping process. I decided to take a chance and was pleasantly surprised by the prompt, courteous attention I received. The mattress arrived as described and more than met my expectations. It is clean and comfortable...

I was so impressed that I placed an order for a queen size which I am now expecting shipment any day.

For those of you who might be skeptical, don't hesitate to purchase these products.

A satisfied customer in Pennsylvania

We have had the Healthy Foundations topper pad on our bed for about a month now and I can safely say that I am fully relieved of all problems associated with my mattress. We have a very firm mattress and I would wake up with sore spots, mainly at my shoulder and my hip. Every since I got this pad, this is no longer a problem. Once I lay down on it and sink in, it's hard to stay awake. I sleep fully and deeply and then wake up rested, and that used to rarely happen.

We got the 3" thick queen size and just put a "t-shirt" cotton fitted sheet over it and it's extremely comfortable. I can't imagine how comfortable it would be with silk sheets.

I highly recommend this pad.

For years I have slept like a baby (woke up every 2 hours, crying). What a change since I started sleeping on this mattress. This mattress is phenomenal. Now I sleep 8 hours and wake up refreshed. No need for you to look any further...it is all that it claims and more! Arrived in 3 days, but I had to wait another two days for the mattress protector. The smell was there but went away in 2 days. I am of a certain age (and experience some power surges) but have not found the mattress to be hot. I love the mattress, my husband loves it, and my cats love it! I also love the fact that when I turn over, it does not disturb the husband or the cats. They are happy.