Haband

I deserve what I got at Haband. I ignored the negative reviews and decided to buy a few birthday gifts there. My adult nephew is in management and likes clothes from Haband for work so, I skipped on over to the site to make a simple purchase. ...

Haband has been around for a long time. A few years ago they began with a web site. I have ordered through the catalog for gifts many times. This was my first time ordering from the site. I figured the products were the same so they would be good and was ...

Haband is an older mail order catalog store that has gone to the internet. Their main items are cheap (as opposed to inexpensive) clothing for men, women, and children at inexpensive prices. They offer a few other things, but they are mainly a clothing ...

I have shopped at the Haband.com on line store twice. Both times I liked what I got, what I paid and pretty much every thing about my experiences. It is definitely a place that I plan on visiting again to shop at. They have a lot to offer their customers ...

I decided to order from them after finding out about their sale on "limited edition" music Ginger Jars, made in China. The pictures just did them an injustice, they bear a resemblance to a "dollar" store's assortment of knick-knacks. I am so disappointed ...

Customer Satisfaction and Customer Service are words not in the Haband Company. I ordered some products from Haband. It took them 10 days to process and after waiting the 30 days they required to ship, I contacted them and informed them that I did not ...

Haband sent me an order meant for someone else. I paid to send it back. Even though my name and address and the name and address of the person they said ordered it did not match, it took several emails before their customer service would even entertain ...

First time purchase from Haband. I found these reviews after I placed my order, so I was a little nervous. The experience was unexpectedly good. I'll definitely buy products from them again and even recommend it to others. And remind you, I don't work ...

I've been using their website for several years now, and I have likely made over a thousand dollars worth of purchases from them during that time. Generally my experience has been positive, but that is from trial and error and knowing how to "work" ...

Ordered two mens' sport/dress jackets b/c they were on sale at a good price (if the descriptions were accurate they would be, I should say). Order went through, the package arrived in just over a week. The jackets are not top quality, sure, but seem well ...

It takes 2 to 3 weeks to get your order.  Just expect that going in, there is no way around it and no reason to be upset by it, that is just how long it takes. Do not order for a special event unless that even is MORE than 3 wees away.I have ...

LIARS & CROOKS - THAT SUMS UP MY EXPERIENCE WITH THEM. MY MOTHER ORDERED SLACKS FOR MY SON, THE WRONG COLORS WERE SENT, THE QUALITY WAS THE WORST I'VE SEEN, AND WHEN TOLD ABOUT THEM SENDING THE WRONG COLORS, WE WERE TOLD TO SEND BACK AND THEY WOULD ...

Horrible experience. Didn't receive order or any notification that it was not coming. Finally rec'd a letter saying the had enclosed my check, but, of course, they did not! Only way to contact is by e-mail, which is unsatisfactory because they are unable to interpret what it is I am saying....like, RETURN MY MONEY. No wonder they do not give you a way to telephone them! This is an example of the most sleazy business practices all wrapped together in one company. Under Customer Service on their website it says, N/A. At least that one thing is honest, there is clearly no such thing as customer service, or any service, from this company. The only things I have received from them are frustration, disappointment, anger, headache, and disgust.

Over the past few years I have spent a great deal of money with Haband.  Generally, their merchandise is well priced and fairly good quality.  Their problem is "Gimic Advertising" in the form of mailings about three times a week.  Some offer free gifts with order or Free Shipping....they do not tell you that you cannot get s free gift and free shipping at the same time.  Usually their free difts are nothing but junk and this time was no different.  They sent me the free gift, and charged me for shipping.  The free gift was a cheap watch...a piece of chinese crap!!  AND  it did not work.  I dont care how much money you spend with this outfit, their Customer Service dont give a damn....I'm dumping Haband...and they dont give a dam about that either!!!

I won't be buying from Haband anymore for the following reasons.  Shipping-very, very slow.  Order accuracy-twice a wrong item was sent.  Overall satisfaction-very unhappy with the whole experience.          Karen

Non-existent customer service. Ships FedEx alleged Smart Mail, then gives a USPS tracking number. Takes a week to ship then tacks on an additional 30 days to track the lost package, which wouldn't have been lost if their system would accept a PO Box(mailing address), rather than only a street address.

Haband are the most disgusting company with which I have had the misfortune of doing business. I placed an order on 16 July was charged 17 July. Their web site said the goods were out of stock and I then called was told they were ready to be shipped that their web site was incorrect and the goods would be shipped shortly(what is shortly???) I called again spoke with someone else who said they were on the truck, so I asked why they had charged me before they shipped and where my email was to inform me they were shipped.I told her to cancel the order as I am going away and she said that is not possible. I told her I would query the charge with American Express and she immediately put me through to a supervisor who said the goods had left last week with USPS. Are these employees told to lie..is this what the pay them for to lie? Is the customer an idiot. Surely they cannot continue insulting the consumers' intellects.I wait and wait and wait and am sure like many others will not see these goods

NEVER AGAIN!  I have been on the phone with this company and via e-mail responses for 10 days now.  The web-site stated FREE SHIPPING, yet I was charged a shipping fee.  I first e-mailed to ask why and they told me because I chose free gifts instead of free shipping.   Stated I could not have both.  I asked them where on the web-site it stated this and they told me it wasn't on the web-site, but it is company policy.  I told them NOT to ship my package, yet 6 days later I get an e-mail stating the package was shipped.  I will fight the charge with my credit card company and return the package.  When I phoned them I was told this was their company policy and they could not do anything but yet I was unable to speak to anyone in the internet department.  Supposedly someone will call me back...let's see how long that takes.  BEWARE. 

I have ordered merch9andise from HABAND in the past and got so-so service from some of it but had to return other parts of it. I shouold have known that theym would not be what they claiom to be. I ordered form them again, this time using my debit card. They shipped promptly, but I was charged 1.95 for so called "perks". I also was charged 1.00 by a company called Encore Marketing International. This is a rip-off. I emailed HABAND about it and they "explained" the process to me. I then emailed them and demanded that they cancel it. They have blocked my email, which was sent from two different addresses. I have never had this kind of treatment from a company. I agree with another complaintant - never again! I have never had this kind of treatment from a company.

Beware of hidden charges. I have been a happy Haband shopper for about a year now.The color descriptions are off a little (not always the shade you expect) but overall I have been satisfied. Decent merchandise at a good price. That is not in question. Their marketing practices are in question.While looking at my American Express bill today I noticed a charge for RESERVATIONREWARDS $10.
I called this company and asked them what the charge was for. I was told it was so that I could apply for discount coupons. I told them I had never signed up for this service. They stated at some point during a Haband transaction I supposedly signed up for this service. I was getting charged $10 per month. They said they would gladly cancel my membership, but would not refund the money ($70 at this point) Luckily American Express refunded this amount to me immediately.
I will not do business with Haband again because of this deceptive marketing tactic

Haband has a good selection of average clothing wear at reasonable prices. Their lower priced items, are lower quality. Many times I checked for my size and they did not have size or color of items listed. Order came as I ordered it, but was extremely slow! Took over 4 weeks from time order was placed. This is ridiculous for an online company! Packing was inferior and items were exposed through tears in packaging. Will probably not order again from this company.

Ordered several items at different intervals and not dissatisfied except for low quality. Then a pair of shoes cracked down the sole, letting in moisture. Emailed them twice, no reply. Got instead two "sale" e-mails and a coupon letterbook. Needless to say that if they won't work with me, I'm done buying from them!

Buyers Beware! Such a time I had. They sent one product with invoice saying order complete. Finally they sent 2nd and it was wrong color/size. They then were charging my debit card for monthly fees for their Haband Adv. I cancelled my debit card.I paid to send back the 2nd product and after a long time and multiple calls, I finally received a refund. Now I receive another check with fine print on the back....If you cash the check you are signing up for their "Just for Me $139.99 annual membership fee.....What a bunch of crooks!!

In a word: sloooooooooooooow.
very slow to ship orders.
got email telling me the merchandise was shipped AFTER I received it.
seem to be in business mainly to generate addresses for junk mail.
on the other hand, all I ordered was one $2 pair of dress socks (which were average, acceptable quality) and I got 2 LED flashlights for free in the deal.
Overall, I'll stick to dealing with better, more responsive online companies in the future.

I ordered some boots late in 2005. The order was confirmed but then the online status was slow to update, then not really informative for over a week and the order took a long time to ship (when compared to most other e-businesses).

Material received was correct but the experience was not satisfactory with regard to speed, tracking information and customer service. Organization takes its time with regard to all activities, even responding to inquiries.

Now, I'm being inundated with advertising mail despite my request with my order to leave me off any mailing lists.

In addition I find that they have an 800 number that is of no "customer service" value other than order tracking. You must pay for a toll call to contact them personally other than to order.

I would not use them again due to a lack of real customer service and they fact that they are now filling my mail box with junk mail despite my request to leave me off any mailing lists.

I ordered shirts that were purchased from Haband for my husband who runs an office, and has to dress the "part" daily.
This buy (I use this term here loosely) is the worst waste of money that I have ever spent. What a rip off.
I too wished that I had read the reviews here first.

I always wash everything I buy before wearing, so the (3) 2XL shirts were washed first. Well, they will now fit a man that is a medium size not a 2xl as my husband is. Furthermore, the shirts are supposed to be 60% cotton & 40 % polyester - which should not shrink.
Before ordering, I checked to make sure they were not 100 % cotton and would shrink.

The three shirts which were never worn, and worth $39.00 plus shipping did. I guess you do get what you pay for. The rest of the $90.95 order looks cheap, but at least they fit after washing. The next thing is to get my husband to wear the ones that did not shrink....

Sold my mother some poor quality clothes and then, without authorization, gave her credit card number to "Privacy Guard", another company with a history of complaints who proceeded to charge her $150.

Stay away from Haband unless you want to spend your time cancelling your credit card and making fraud reports to your credit card company.

Poor quality, not true to ad. That sums up my order. The delivery was 2 months after order. I ordered embroidered sheets. They didn't match the ad in regards to embroidery colors.  They are made out of the thinest, cheapest material I have ever seen. The best way to describe it is like one of those see through window sheers, they are like the sheers in appearance and texture. Very odd. Buyer beware.

SHOPPED AT HABAND COMPANY FOR THE LAST TIME. SHIPPING IS TERRIBLE. QUICK TO CHARGE YOUR CREDIT CARD, VERY SLOW TO ISSUE CREDIT ON RETURNS. WEBSITE TRACKING IS OF NO HELP AT ALL.WHEN YOU GET A PERSON TO TALK TO, THEY DON'T HAVE THE ANSWERS OR ARE UNABLE TO FIND SOMEONE WHO DOES.I HAVE BEEN CHARGED FOR AN ORDER THAT I NEVER RECEIVED. WHEN I CALLED ABOUT THIS, I WAS TOLD I NEVER ORDERED ANYTHING, AND MY CARD WAS STILL DEBITED FOR THIS ORDER. STILL HAVEN'T GOT ANYTHING BACK.

Haband is horrible. I will never do business with any company that charges my cc before shipping item. I do not understand why companies online would behave this way because there is so much competition. It is just stupid when you really think about it. Needless to say I have emailed them about this but no response. I did get my products so I am thankful for that but fool me once shame on you , fool me twice shame on me. I think its funny how they ignore my emails yet keeping sending me literature. I do not even think they have a customer service department to read the emails. Horrible experience and I will never buy from them again. It took 2 months to get my products and card was charged instantly; They had no problem with that. Overall satisfaction was horrible.

My expranice was not bad , they send the package in a week but carefull quality as low as price are cheap you are going to buy junk . like dollor store . cloth quality very low kitchen items 3rd quality , decour do not buy  ever . but price is low too so what you can expect !