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HomeWeb Sites & Internet ServicesOnline Stores & ServicesHarbor Freight Tools

Harbor Freight Tools

Overall service rating:  Store Rating: 2.5
Reviewed by 64 customers
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Showing 16-30 of 71 reviews Page 1 2 3 4 5 - View all   Previous   Next
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Overall Rating:Store Rating: 1.0
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Sure must be strong to do this!

by riderdiablo , Apr 19 '09
I didn't realize I was so strong as to be able to break a solid steel 6" bench vise in half! This POS Harbor Freight Bench Vise broke IN HALF after using it to clamp a cylinder rod piece for mending. I had had this thing for about 6 months ...
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Overall Rating:Store Rating: 5.0
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Very happy long time customer

by jimbboyle , Aug 06 '09
I am a long time customer (more than 5 years) from Harbor Freight Tools and I am surprised to read that many not so charming reviews for them.I do own my own Handy Man business and you can imagine that I need a lot of supplies and tools. I am a ...
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Overall Rating:Store Rating: 1.0
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Shipping takes an eternity

by fleemos , Jul 16 '05
If you need something from Harbor Freight, remember, as other users stated, delivery sucks. Always use the worst case scenario and give it about a month to get to you. I'm finally fed up with all the crap and lies they give out. I placed what will be my ...
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Overall Rating:Store Rating: 2.0
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Easy to order but the...

by Unimpressed_dt1 , Dec 20 '01
Easy to order but the site doesn't track whether item is in stock. Ordered a heat gun from them and only after badgering them via email find out it is backordered. Need to let their customers know status of items. Not...
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Overall Rating:Store Rating: 2.0
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Bargain items are not in stock or take months to deliver.

by poolwork , Nov 02 '03
Company advertises bargain items, but does not have them. They will take your order on the internet and not tell you that certain items of your order have been sold out, cancelled, or discontinued. If you order a similar item to replace the one you did...
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Overall Rating:Store Rating: 2.0
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In total limbo. Ordered paint...

by rleer_dt1 , Mar 06 '03
In total limbo. Ordered paint sprayer online. Got immediate e-mail confirm. Then 10 days later still no order, check order status by phone automated service says order canceled? Needed sprayer yesterday, and now I have to wait and call during work hours...
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Overall Rating:Store Rating: 3.0
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Nice, but not name brand nice.

by jmcmill , Dec 05 '07
I purchased a 12" sliding compound miter saw with laser guide a while ago, and I must say that for the price I bought it for ($149 with coupon) I am very satisfied. I also bought the 2yr complete service plan for an additional $25 (again, discounted from ...
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Overall Rating:Store Rating: 2.0
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Very low prices - but you get what you pay for.

by jchadwickh , Aug 15 '03
I ordered a trailer kit. Ordered via telephone and had a VERY rude woman taking my order. I almost ...
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Overall Rating:Store Rating: 1.0
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Never do business online with them

by sailorbr549 , Apr 15 '09
Horrible customer service. Don't waste your time. I needed to buy a few things for my guitar repair business. Placed the order on line and like so many others here my card was charged and the items were on back order. Finally revceived them 30 days after ...
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Overall Rating:Store Rating: 4.0
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Mostly good products at a good price, know what you are buying

by nairb101 , Jul 07 '07
I ordered some metric and heavier duty (1/2 in drive) sockets, torque wrench, box and open end wrenches, rotary tool, and even a cheapo electric shaver from these guys. The first shipment contained about 75% of my order, the following two shipments, ...
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Overall Rating:Store Rating: 2.0
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Harbor Freight = The Worst Customer Service

by jh_mn , Jun 16 '09
Harbor Freight is, if nothing else, consistently lousy on their customer service.  Yes, they have a great selection of "teasers" but when it comes to actually having that stuff in inventory, it's another story.  They must be practioners of ...
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Overall Rating:Store Rating: 3.0
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Honest harbor freight review

by rdh1110 , May 07 '08
I've a very mixed feeling about Harbor Freight Tools (HF). I've purchased many tools from them, and for the MOST part, have been satisfied. Most of the time, the hand tools (wrenches, ratchets, sockets, etc) have been fine, and for the price have ...
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Overall Rating:Store Rating: 4.0
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good

by rich03811 , Jul 01 '03
Products arrived undamaged and all were exactly as I had ordered...my only complaint was that it too ...
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Overall Rating:Store Rating: 3.0
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I have not yet...

by Macnjo_dt1 , Dec 14 '01
I have not yet got a complete order without having to reorder or send in cards for late items on an order. The prices are good but delivery is bad....
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Overall Rating:Store Rating: 4.0
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FUN, YOU MUST KNOW WHAT YOU WANT THE PRODUCT TO DO; GOOD VARIETY & PRICES.

by dclarkfw , Jul 16 '03
ONLINE & PHONE ORDERING = GOOD. RETAIL STORES: Customer Service is poor due to untrained, underpaid ...
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Showing 16-30 of 71 reviews Page 1 2 3 4 5 - View all Previous   Next




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