Harbor Freight Tools

Company advertises bargain items, but does not have them. They will take your order on the internet and not tell you that certain items of your order have been sold out, cancelled, or discontinued. If you order a similar item to replace the one you did...

I ordered a trailer kit. Ordered via telephone and had a VERY rude woman taking my order. I almost ...

Cheap tools in price as well as quality, but sometimes that is all you need. Shipping takes 2 weeks ...

ONLINE & PHONE ORDERING = GOOD. RETAIL STORES: Customer Service is poor due to untrained, underpaid ...

Products arrived undamaged and all were exactly as I had ordered...my only complaint was that it too ...

In total limbo. Ordered paint sprayer online. Got immediate e-mail confirm. Then 10 days later still no order, check order status by phone automated service says order canceled? Needed sprayer yesterday, and now I have to wait and call during work hours...

Easy to order but the site doesn't track whether item is in stock. Ordered a heat gun from them and only after badgering them via email find out it is backordered. Need to let their customers know status of items. Not...

I have not yet got a complete order without having to reorder or send in cards for late items on an order. The prices are good but delivery is bad....

I ordered and received a boat trailer. I assembled it easily enough BUT I cannot use it. It has been 2 months and I am still unable to register it with my state's DMV. Harbor Freight failed to provide me with a properly executed Certificate of Origin.

I ordered 3 items from harborfreight.com. They shipped one, & backordered two! The item shipped was a $5.99 tow strap, for which they charged me $12.99 shipping, and $5.31 sales tax! And they backordered the other two items for at least "90

I purchased a Vacuum reclaim sand blaster (95502-0VGA) in January 2011 which works great, I need a new vacuum cleaned filter and brush head so I emailed parts for the items, they never returned my email, after a week I called them to find out why I

Harbor Freight tool always gives you more than your monies worth. If you are looking for a good deal they are the place to shop. Their u.s.general toolboxes far exceed many of the box store toolboxes for a lot less money. I will continue to purchase from

When ordering online with a coupon, it is often frustating. You click on a coupon with the coupon price showing but your cart shows the regular price instead of the coupon price.  You have to add the coupon # which you can't copy and paste

I had a 20% off ANY ITEM coupon which I intended to use to purchase a generator.  I went to the store but they refused to honor their own coupon.  They have since added a lengthy disclosure, but my coupon had no such waiver, and they still

I can't say enough good things about Harbor Freight. If I were wealthy I would own at least one of everything they sell.  Anyone who complains isn't being fair because any resonable person knows that you can't expect the quality of tools ...