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Harbor Freight Tools

Harbor Freight Tools

Overall service rating:  Store Rating: 3.0
Reviewed by 122 customers

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Showing 1-20 of 134 reviews Page 1 2 3 4 5 6 7   Next
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Overall Rating:Store Rating: 1.0
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LOUSEY CUSTOMER SERVICE

by , Jan 1, 2014 Rated a Helpful Review
PATHETIC CUSTOMER SERVICE !!! There is not a HFT near me. While visiting Lafayette, La. I bought the circular saw sharpener. When I got home I assembled it to find it was missing the flanges that holds the sharpeneing blade in place. I work ...
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Overall Rating:Store Rating: 1.0
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Bad Customer Service, Low Quality Tools

by , May 20, 2012 Rated a Helpful Review
Harbor Freight Tools should be avoided because of their customer service and because of the quality of their tools.  CUSTOMER SERVICE:  I went to the Harbor Freight store and bought their largest drill press for use in production.  It ...
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Overall Rating:Store Rating: 5.0
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The lowest prices around for chinese tools

by , Jan 25, 2011 Rated a Helpful Review
     I first want to disclose that I received an e-mail offer from Harbor Freight that they would give a 20% off coupon to people who would post a "5-star review".  Having said that,I have been ordering products from Harbor ...
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Overall Rating:Store Rating: 5.0
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good prices, easy to navigate

by , Jan 8, 2011 Rated a Helpful Review
i like the online catalog. The catalog is easy to navigate. I can find the hard to find tools with out having to spend a lot of time looking. I like the deals i find on line without having to make the trip to the store. The pictures and description are ...
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Overall Rating:Store Rating: 4.0
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Positive experience for over 90% of the times that I have placed orders.

by , Jan 7, 2011 Rated a Helpful Review
Overall my experience has been positive. I have used the on-line process multiple times over the past few years with few complaints. Items advertized have been in stock in MOST instances. However, I have had sale items placed on backorder which have ...
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Overall Rating:Store Rating: 1.0
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The worst Customer service I have every experienced.

by , Nov 10, 2010 Rated a Helpful Review
I December my wife bought me a small electric air compressor for Christmas.  It was small, but big enough to meet my air compressor needs.  In Missouri , January and Feb are cold months.  I did start it up in January just to see if it ...
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Overall Rating:Store Rating: 2.0
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It's not bad or good. It's worse. It's mediocre.

by , Dec 7, 2009 Rated a Helpful Review
Beware or be patient. It is obvious that Harbor Freight has its hands in many pots. They constantly stock items, most of which are from China. Like any product, Harbor Freight as a company is only good when it functions. Some people have access to their ...
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Overall Rating:Store Rating: 3.0
 

Is the Boat Sinking ... at Harbor Freight?

by dlstewart is a Top Reviewer on Epinions in Online Stores & Services, Sep 29, 2009 Rated a Very Helpful Review
For years our family has shopped from Harbor Freight.  Most of those experiences have been positive, but a recent purchase has us wondering if this online store is slipping (or should I say sinking).Navigating the ...
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Overall Rating:Store Rating: 5.0
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Very happy long time customer

by , Aug 6, 2009 Rated a Very Helpful Review
I am a long time customer (more than 5 years) from Harbor Freight Tools and I am surprised to read that many not so charming reviews for them.I do own my own Handy Man business and you can imagine that I need a lot of supplies and tools. I am a ...
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Overall Rating:Store Rating: 2.0
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Harbor Freight = The Worst Customer Service

by , Jun 16, 2009 Rated a Helpful Review
Harbor Freight is, if nothing else, consistently lousy on their customer service.  Yes, they have a great selection of "teasers" but when it comes to actually having that stuff in inventory, it's another story.  They must be practioners of ...
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Overall Rating:Store Rating: 1.0
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Sure must be strong to do this!

by , Apr 19, 2009 Rated a Very Helpful Review
I didn't realize I was so strong as to be able to break a solid steel 6" bench vise in half! This POS Harbor Freight Bench Vise broke IN HALF after using it to clamp a cylinder rod piece for mending. I had had this thing for about 6 months ...
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Overall Rating:Store Rating: 1.0
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Never do business online with them

by , Apr 15, 2009 Rated a Helpful Review
Horrible customer service. Don't waste your time. I needed to buy a few things for my guitar repair business. Placed the order on line and like so many others here my card was charged and the items were on back order. Finally revceived them 30 days after ...
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Overall Rating:Store Rating: 1.0
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HarborFreight- Perhaps the Worst Retailer in the Country.

by , Feb 20, 2009
(Not Yet Rated)
I recently started wood working as a hobby and came across this retailer online.  The products seemed a bit less expensive than most other retailers, some items even being dirt cheap.   On their website there was something about their ...
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Overall Rating:Store Rating: 2.0
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Cheap prices but beware of website

by , Oct 29, 2008 Rated a Very Helpful Review
Stores are what they are: ugly, harshly lit and crowded with cheap tools of  relatively low quality. Still, there are times when you don't need to spend a lot of money for a piece of hardware. If I use a tool only occasionally--a torque ...
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Overall Rating:Store Rating: 4.0
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Hit or Miss

by , Jun 9, 2008 Rated a Very Helpful Review
How would you like to buy a nice compact bow saw for $2.99? Or how about a finish sander for only $14.99? How about 2 HP 4 gallon twin tank air compressor for only $99.99? Or a pair of kitchen scissors for only $0.99? These - and hundreds of other ...
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Overall Rating:Store Rating: 3.0
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Honest harbor freight review

by , May 7, 2008 Rated a Helpful Review
I've a very mixed feeling about Harbor Freight Tools (HF). I've purchased many tools from them, and for the MOST part, have been satisfied. Most of the time, the hand tools (wrenches, ratchets, sockets, etc) have been fine, and for the price have ...
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Overall Rating:Store Rating: 4.0
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A candy store for the Handyman. See my video.

by , Feb 2, 2008 Rated a Very Helpful Review
The Physical Store Harbor Freight currently has store locations in 41 U.S. States. I have been to the Vineland, NJ store 4 times now and have made multiple purchases. It’s located about 25 minutes away from me. I can’t speak for all ...
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Overall Rating:Store Rating: 3.0
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Nice, but not name brand nice.

by , Dec 5, 2007 Rated a Very Helpful Review
I purchased a 12" sliding compound miter saw with laser guide a while ago, and I must say that for the price I bought it for ($149 with coupon) I am very satisfied. I also bought the 2yr complete service plan for an additional $25 (again, discounted from ...
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Overall Rating:Store Rating: 4.0
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Fair to Good

by , Oct 1, 2007 Rated a Very Helpful Review
My experience with Harbor Freight has been mixed and since I am a professional Handy Man, I buy a lot of tools. First, the good: Prices - Good to Great; Selection - Fair to Good; Returns - Good; Quality of Tools - Mixed: Hand Tools - Good; Pneumatic - ...
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Overall Rating:Store Rating: 4.0
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Mostly good products at a good price, know what you are buying

by , Jul 7, 2007 Rated a Helpful Review
I ordered some metric and heavier duty (1/2 in drive) sockets, torque wrench, box and open end wrenches, rotary tool, and even a cheapo electric shaver from these guys. The first shipment contained about 75% of my order, the following two shipments, ...
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Showing 1-20 of 134 reviews Page 1 2 3 4 5 6 7 Next