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HermanStreet

HermanStreet

Overall store rating:  Store Rating: 2.5
Reviewed by 108 customers

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Showing 1-20 of 131 reviews Page 1 2 3 4 5 6 7   Next
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Overall Rating:Store Rating: 1.0
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Beware! They take your money then disappear! Do your homework!

by , Oct 10, 2012 Rated a Helpful Review
This may be the most attrocious, borderline fraudulent cutsomer service I have ever encountered. I ordered a microscope for my nephew and paid for expedited shipping. Let's say it was supposed to arrive on a tuesday. By the following Sunday ...
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Overall Rating:Store Rating: 1.0
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terrible, the biggest let down a company can provide

by , Nov 29, 2011 Rated a Helpful Review
I wish I had googled Herman Street before I bought Bitdefender Plus 2012. Of course, I bought it and it won't download. It says the files are corrupt. So, I sent them an email and got an automatic response that it was no longer their "support" address ...
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Overall Rating:Store Rating: 1.0
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Terrible - still getting messed around when it comes to refund.

by , May 10, 2011 Rated a Helpful Review
I bought 2 software products from Herman Street last year, after download they caused my PC to freeze and crash, although Tec. Support tried hard to help me fix the problems they were unable to do so.I finally requested a refund (Herman Street has a ...
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Overall Rating:Store Rating: 5.0
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Herman Street rocks!!

by , Mar 24, 2011 Rated a Helpful Review
I needed software to edit a video production I was planning on making. I started with a Google search for the best software. That search returned a highly rated result for PowerDirector9 by Cyber Link. It also provided results where I could make the ...
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Overall Rating:Store Rating: 5.0
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Excellent Customer Support

by , Oct 5, 2010 Rated a Helpful Review
 I am living/working in Romania so I often buy software while home in the states. In July 2009 I had bought 3 programs from Hermann Street. One included a back-up DVD. I received the DVD in a reasonable time, but actually don't ...
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Overall Rating:Store Rating: 1.0
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Stay away - terrible service overwhelms low price advantage

by , Mar 10, 2010 Rated a Helpful Review
As a skilled IT person responsible for software purchases for a business, I must say that this has turned out to be, without question, the most frustrating on-line purchase experience I have ever had.  We chose to try Herman Street for a recent ...
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Overall Rating:Store Rating: 5.0
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THE BEST!!! LOVE THIS COMPANY

by , Dec 2, 2009 Rated a Very Helpful Review
I love this place! Been lovin it for over two years now. I have ordered DVD's (when they sold them) software,  I have never once had a problem with them on delivery, price, customer service, or items being out of stock. Herman Street is a place that ...
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Overall Rating:Store Rating: 5.0
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LOVED THE EXPERIENCE

by , Dec 2, 2009 Rated a Helpful Review
I love this company. They were quick getting my order to me I had my merchandise in my hands before I received confirmation. I loved the fact that i received it so fast and was able to use it right away instead of waiting for a product in the mail. I had ...
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Overall Rating:Store Rating: 5.0
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Fast & efficient downloads, superb customer service!

by , Jun 23, 2009 Rated a Very Helpful Review
My experience with Herman Street was superb!  I ordered DVD Cloner VI - both to download and the backup CD.  I had been looking for a product to do exactly what this one does all morning - researching, reading reviews, comparing pricing.  ...
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Overall Rating:Store Rating: 1.0
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Stay away of Herman Street

by , Jun 19, 2009 Rated a Helpful Review
I purchased on May 22nd The Print Shop 23 ( manufacturer: Broderbund ). Despite they ( Herman Street ) shipped late ( until the 28 th ) I received the box with no major issues .. until I tried to install the software. I received an error stating that the ...
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Overall Rating:Store Rating: 1.0
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Slow to deliver and no customer service

by , Dec 21, 2007 Rated a Very Helpful Review
As with everyone else on this site I wish I had done a review before I ordered. I ordered DVD Cloner V and have not received my product. There initial e-mail states to wait an hour for a download e-mail to be sent. If no download is sent, they give you a ...
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Overall Rating:Store Rating: 1.0
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Shopping with them was the easy part; heaven help you if you need customer service

by , Oct 26, 2007 Rated a Very Helpful Review
Sometimes trying to be nice and civil doesn’t cut it. You have to make some threats….but I’m getting ahead of myself. Back up about two months: I had been doing extensive online research into a video editing program I could use at home to put ...
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Overall Rating:Store Rating: 1.0
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Defective discs, Lies/contents. NO Customer Service. U make GitMo look like a lovely Shop.

by , May 10, 2007 Rated a Helpful Review
I received a Birthday Gift of "Instant Immersion Italian!" from a dear, dear friend in Italy. What a joke. We have both been ripped off! We want a REFUND IMMEDIATELY!!!! The FIRST three discs are spoken in fluent Italian showing the various ...
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Overall Rating:Store Rating: 1.0
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Awful experience -- Worthless customer service -- Avoid doing business with Herman Street

by , Jan 13, 2007 Rated a Very Helpful Review
I second the many complaints I have read here about this company -- I wish I had read these reviews before I did business with this on-line retailer. On 12/12 I ordered 2 DVDs from Herman Street to give as Christmas gifts. Their website says items ...
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Overall Rating:Store Rating: 1.0
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Horrid business practices...would avoid like the plaque

by , Dec 11, 2006 Rated a Helpful Review
I ordered Bit Defender and the download took a bit to get to my e-mail. I tried to find their phone number to check on status, instead I found Epinion reports and the UTAH Better Business Bureau where they have an UNSATISFACTORY Record. All of this ...
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Overall Rating:Store Rating: 1.0
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Rip-Off No Refund Defective Products Threaten you if get refund from credit card company

by , Jul 25, 2006 Rated a Very Helpful Review
I purchased Cyberlink PowerDirector video editing software from Herman Street (Hermanstreet.com) in February, 2006. Cyberlink is a Taiwan-based company whose products are sold in the USA through Herman Street and Element 5. I installed the software ...
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Overall Rating:Store Rating: 1.0
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purchased downloadable software, would not download, no customer service
by ,Oct 8, 2013
(Show)
DO NOT BUY FROM THIS COMPANY!! BUYER BEWARE.Read the complaints from other sites as well, you will see that they are very similar. people (like me) purchasing downloadable product and them not being able to follow through with delivering it. Then
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Overall Rating:Store Rating: 1.0
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TERRIBLE SERVICE!
by ,Apr 27, 2013
(Show)
I too wish I had googled the company prior to purchasing SAT Prep software.  We've now wasted almost a week of valuable study time my son could have had.  The software download didn't work.  The support rep never called back.  After
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Overall Rating:Store Rating: 1.0
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dishonest money grubbers
by ,Mar 9, 2013
(Not Yet Rated)
simple , bombard them with email attachments, clog up their servers,follow the the thieving bastards where ever they go,spread the
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Overall Rating:Store Rating: 1.0
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Horrible Customer Service!
by ,Jan 3, 2013
(Show)
I had some issues with checkout online and needed to contact them to get it worked out. I tried 3 times by email and I can't even tell you how many times I have called with no answer! I thought that because of the holidays they were busy, but this is
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Showing 1-20 of 131 reviews Page 1 2 3 4 5 6 7 Next