HermanStreet

This may be the most attrocious, borderline fraudulent cutsomer service I have ever encountered. I ordered a microscope for my nephew and paid for expedited shipping. Let's say it was supposed to arrive on a tuesday. By the following Sunday ...

I wish I had googled Herman Street before I bought Bitdefender Plus 2012. Of course, I bought it and it won't download. It says the files are corrupt. So, I sent them an email and got an automatic response that it was no longer their "support" address ...

I bought 2 software products from Herman Street last year, after download they caused my PC to freeze and crash, although Tec. Support tried hard to help me fix the problems they were unable to do so.I finally requested a refund (Herman Street has a ...

I needed software to edit a video production I was planning on making. I started with a Google search for the best software. That search returned a highly rated result for PowerDirector9 by Cyber Link. It also provided results where I could make the ...

 I am living/working in Romania so I often buy software while home in the states. In July 2009 I had bought 3 programs from Hermann Street. One included a back-up DVD. I received the DVD in a reasonable time, but actually don't ...

As a skilled IT person responsible for software purchases for a business, I must say that this has turned out to be, without question, the most frustrating on-line purchase experience I have ever had.  We chose to try Herman Street for a recent ...

I love this place! Been lovin it for over two years now. I have ordered DVD's (when they sold them) software,  I have never once had a problem with them on delivery, price, customer service, or items being out of stock. Herman Street is a place that ...

I love this company. They were quick getting my order to me I had my merchandise in my hands before I received confirmation. I loved the fact that i received it so fast and was able to use it right away instead of waiting for a product in the mail. I had ...

My experience with Herman Street was superb!  I ordered DVD Cloner VI - both to download and the backup CD.  I had been looking for a product to do exactly what this one does all morning - researching, reading reviews, comparing pricing.  ...

I purchased on May 22nd The Print Shop 23 ( manufacturer: Broderbund ). Despite they ( Herman Street ) shipped late ( until the 28 th ) I received the box with no major issues .. until I tried to install the software. I received an error stating that the ...

As with everyone else on this site I wish I had done a review before I ordered. I ordered DVD Cloner V and have not received my product. There initial e-mail states to wait an hour for a download e-mail to be sent. If no download is sent, they give you a ...

Sometimes trying to be nice and civil doesn’t cut it. You have to make some threats….but I’m getting ahead of myself. Back up about two months: I had been doing extensive online research into a video editing program I could use at home to put ...

I received a Birthday Gift of "Instant Immersion Italian!" from a dear, dear friend in Italy. What a joke. We have both been ripped off! We want a REFUND IMMEDIATELY!!!! The FIRST three discs are spoken in fluent Italian showing the various ...

I second the many complaints I have read here about this company -- I wish I had read these reviews before I did business with this on-line retailer. On 12/12 I ordered 2 DVDs from Herman Street to give as Christmas gifts. Their website says items ...

I ordered Bit Defender and the download took a bit to get to my e-mail. I tried to find their phone number to check on status, instead I found Epinion reports and the UTAH Better Business Bureau where they have an UNSATISFACTORY Record. All of this ...

I purchased Cyberlink PowerDirector video editing software from Herman Street (Hermanstreet.com) in February, 2006. Cyberlink is a Taiwan-based company whose products are sold in the USA through Herman Street and Element 5. I installed the software ...

I too wish I had googled the company prior to purchasing SAT Prep software.  We've now wasted almost a week of valuable study time my son could have had.  The software download didn't work.  The support rep never called back.  After

simple , bombard them with email attachments, clog up their servers,follow the the thieving bastards where ever they go,spread the

I had some issues with checkout online and needed to contact them to get it worked out. I tried 3 times by email and I can't even tell you how many times I have called with no answer! I thought that because of the holidays they were busy, but this is

Horrible company!! I am still waiting for the product or refund from an order from nov.20th2012. I paid $18.42 for 3-7 day shipping; the missing product was $179.95!!! They are difficult to get on the phone, will not call you back when they say they