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backorder hell
by tman262728,Jul 2, 2008 (Not Yet Rated)
i ordered a airsoft ak74 and was sent conformation. a week goes by and it had not arived. i sent a email and they said it would be shipped the next day another week goes by and still nothing. i am now trying to cancell my order and get my money back. now
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Shop somewhere else
by tcc8800,Jul 1, 2008 (Not Yet Rated)
Hobbytron Sucks. Ordered an RC helicopter and then was told it was backordered, and backordered, and backordered....Cancelled the order, and haven't received a refund yet. They won't respond to my email requests anymore. I have to go to the credit card
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Avoid Hobbytron.com or your money will be out the window.
by got2bkim,Jun 28, 2008 (Show)
My sons ordered airsoft guns from Hobbytron.com. For $50.00 each, I didn't expect that they would receive the greatest quality item...but, I did expect that they would last longer than 2 days. Here we are two days later and BOTH of the guns have broken.
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Poor, poor, and more poor
by dhartleywv,Jun 28, 2008 (Not Yet Rated)
Hobbytron will go down in my erpsonal buying history as one of the worst companies to deal with...ever. From customer service to repairs to thier holiday schedule around Christmas, it was a total nigthmare. I would never order from them again. After 6
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AVOID!
by powers_ronald,Jun 26, 2008 (Show)
After ordering an FM radio for my son, and placing it on 2nd day shipping, we waited for a week. They billed me the very day I placed the order, but would not respond to any email on status. Finally after a week, they got back on line and said that my
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They outright lied on their website. Will never buy from them again.
by iyerks111,Jun 10, 2008 (Show)
I bought a remote controlled Ferrari for my son's 5th birthday. When I got it, I found that it looked nothing like the original - did not have any logos. Seemed to have been made by some fly-by-night company in China. Basically they deceived me. When I
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Very Disappointing
by adamboyd,May 5, 2008 (Not Yet Rated)
I ordered an airsoft gun for my son. It arrived late and broken. They finally took it back promising to fix it. 3 months later, nothing. They then told me they would give me a credit. When I ordered using that credit I received nothing. We're now 4
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SAVE YOUR MONEY, SHOP ELSEWHERE!!!
by coll79,May 2, 2008 (Show)
I ordered an airsoft gun from this company in January, I never received it. They refuse to issue me a refund because I never requested the signature confirmation. So, somehow it is MY fault?? This signature confirmation information is not on the website,
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Aweful!
by blackdawg,May 2, 2008 (Show)
Hobbytron lies when you place your order telling you everything is in stock then backorders your order for months. I ordered merchandise that was in stock, I asked the salesperson, when I ordered it, the day they charged my account. Almost a month
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BUY ELSEWHERE!
by goldfishcolor,Apr 28, 2008 (Show)
This is the first review I have ever done. Hobbytron charges your credit card and doesn't ship your items. True ripoff. HORRIBLE. STAY AWAY! Don't be lured by their low priced
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Terrible, Unprofessional Customer Service $100 down the drain.
by cklong3847,Jan 9, 2008 (Show)
Terrible, unprofessional customer service. The plastic ring holding the battery cover on my son's airsoft gun broke, so I called to see if it could be fixed. I was informed that there was no replacement part but if I wanted to ship it back they would
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Worst experience every!! Bad customer service!!
by e10371,Jan 3, 2008 (Not Yet Rated)
I was ripped off by hobbytron and no one answers the phone when you try to talk to someone about your problem.. It is always a answering machine and they DO NOT return your calls .. I ordered 3 items and paid extra for next day service so that I could
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Misleading information on website and worst web shopping experience to date.
by david9753,Oct 5, 2007 (Show)
My experience with Hobbytron has made me think twice before ever buying anything on the web again. I bought an RC boat from Hobbytron. On the Hobbytron web site it was advertised as being 'fully functional'. The first boat I received from them only
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The worst company out there! Do not buy!
by cinmcdan2,Sep 16, 2007 (Show)
Terrible, Do not buy from them ever! I ordered a gift RC boat, it came cracked and glued. Now they want me to pay for return shipping! How do I know the exchanged boat Won't be cracked too! Some Gift!! The people are terrible to deal with! Do not buy
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Shop somewhere - anywhere - else.
by annoyeddane,May 30, 2007 (Show)
Hobbytron is without a doubt the worst online shopping experience I've had, by quite a margin. The order (an R/C helicopter) was admittedly delivered in a timely manner, but arrived broken. Contact attempts to arrange for a return were made for weeks
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Worst customer service I have ever had to deal with.
by roni53,Mar 21, 2007 (Show)
Ordered a boat. It leaked and shorted out the motor. sent an email that day explaining the problem. got a return email saying they were having problems and they would get back with me. Got another email that said they would not act on a product that had
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Astoundingly Arrogant and Worthless Company
by ralber,Mar 21, 2007 (Show)
Astoundingly arrogant. Bought a Pico Z helicopter for my 10-year-old boy at Xmas time and cannot get it to lift off the ground. Starting calling on 12/26 to get a replacement or refund of my $45. Phones all busy and web-based RMA process was reported to
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Horrible customer service at Hobbytron
by packrn,Mar 14, 2007 (Show)
I purchased a AEG Electric Well M16 assault rifle from Hobbytron and received on 1/23/07. Shortly after recieving, the battery did not hold a charge. I emailed Hobbytron 3 times and never got a response back. I called Hobbytron and they passed me to
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Hobbytron is dishonest and unhelpful - buy elsewhere
by shince99,Mar 9, 2007 (Show)
Was shipped counterfeit and defective products. Company did not reply to repeated emails and telephone messages. When I finally reached a support person, she was unhelpful and said that items could not be returned beyond 30 days - even though our first
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Disappointing
by rosalani,Mar 7, 2007 (Not Yet Rated)
Item was ordered and never received. HobbyTron was emailed and never replied. Although HobbyTron did credit my account, I will not order from this company
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