Holabird Sports

I am terribly disappointed with the customer service here. I realize things happen but what matters is how you follow up and make up for mistakes. My order was placed 3 weeks ago and they claim I should receive it sometime this week... First of all the ...

Pros: Nice selection, nice price, nice service,, free shipping special Cons: the shoes I wanted were reported as in stock but weren’t Bottom line: They had the shoes I wanted at the best price and I got them within a week. A few weeks ago, ...

Goods were good, and shipped on time. However, be aware that Holabird can be inflexible, un-customer friendly and, in my view, unreasonable. I received a [negative] form-email response to this plea: "Dear Holabird Sports: For Christmas, on November ...

BUYER BEWARE!!!!! Not only is this a terrible business, but I think some of the "5 star" reviews up here are FAKE, in an attempt for this business to inflate its score! I do frequent transactions on the internet, and this is one of the worst ...

After spending hours looking at many online stores for sports equipment, I chose Holabird Sports because they had the best shipping rate.  At first I was pleased that shipping for my order was $5.95. So I placed the order. Three days after

Overall they have good prices on their merchandise, on the other hand their customer service is absolutely horrible.   My latest, and final, experience was to have the lady yell at me the entire time I was explaining what they had shipped

Don't expect to ship to an address that is not your home.  They will not ship to any other location.  we found this out too late.  It is stated in the shipping section of their website but then why bother to have the option of ship to and

I used to think this was a great website with quality products and fast, free shipping. However, my most recent experience has left me completely disappointed. Holabirdsports sports cancelled my order on two pair if shoes without even contacting me. They

i should say it's horrible experience with Holabird sports. Monday 11-28-2011, i order a tennis racket by phone; Tuesday 11-29-2011, they told me that they don't have the grip size they have in day ago, so give 10% discount to change the grip size and by

The web site is very good as was my experience of placing an online order. Holabird blew 3 essential days messing around before they fessed up and admited the didn't have product to ship me in the first place. I got a supervisor involved 4 days after I

DON'T ORDER YOUR MERCHANDISE HERE.  After ordering a tennis racquet for a friends birthday which qualified for free shipping, then spending more for second day air - I tracked the package to discover that an order placed on WED is not delivered

Horrible. Ordered shoes on Monday, did not hear from them so I emailed them on Thursday morn, I got a reply at the end of the day Thursday that the shoes I ordered are discontinued. Never again. They charged my credit card and everything. If I would not

I ordered my shoes at 9:00 PM Pacific (Oregon) on Thursday night, chose regular free shipping, and my shoes were on my doorstep when I got home from work Monday afternoon.  Seeing as how the item was shipped from Baltimore, Maryland, pretty

The gloves I ordered arrived quickly and were exactly as advertised.Some of the negative reviews about Holabird had me worried.  The gloves I ordered were not available anywhere else on the web, but Holobird claimed to have them in stock and

My experience with Holabird Sports was terrible. I was yelled and cursed at on the phone by one of their workers when I had a question regarding Holabird's return policy. The shoes I purchased were defective, but they would not complete a return for me.

I'm on the Johns Hopkins tennis team. Before moving to Baltimore I never considered Holabird. Since living in Baltimore, I've been in and out monthly for the past two and a half years, and surprisingly enough the manager still has no idea who I am

Half of my order was misplaced and sent back to Holabird. They credited my account but then someone else took the shoes I had ordered and then they were out of stock! I had to get a different shoe and was not compensated in any way for the 2 wk delay in

Be careful to order from this seller! I ordered the Grommet/Bumper Guard for my racquet, they shipped to me wrong size stuff (Jr. size). I called them, the customer service was bad. Told me the one fit all (I never heard before). Finally they accepted

I ordered a pair of Asics running shoes from holabird. After waiting 8 days for my order to arrive (web-site says 1-2  day shipping) I called the company and was told they would "investigate" and get back to me. 4 phone calls from me and 5 days

I have purchase online items for years.  This place has the worst customer service.  When you order something from Holabird, keep your finger cross that you'll never have to talk to them.  Once this happen, you'll never do business