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HomeCenter.com

HomeCenter.com

Overall service rating:  Store Rating: 3.5
Reviewed by 492 customers

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Showing 1-20 of 259 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13   Next
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Overall Rating:Store Rating: 1.0
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Avoid like a plague

by , May 30, 2012 Rated a Very Helpful Review
So they advertise something at relatively low price on Google, and you go to their web site, and place an order. Nothing extraordinary - just garden variety stuff for your bathroom or kitchen, available in many other internet stores. But you want to save ...
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Terrible Policies and Customer Service

by , Mar 14, 2012 Rated a Very Helpful Review
I highly recommend that you NOT use this vendor.  This business appears to be scamming its clients by not shipping items in a timely manner, shipping broken items and then makes it money by charging excessive restocking fees (on the order of ...
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Unprofessional dishonest uncommunicative...stay away!!!

by , Jan 18, 2012 Rated a Helpful Review
"Wish I had seen these reviews prior to purchasing! I emailed customer service with my order expressly asking that if they could not get my item to me in under two weeks as another company had promised, then I would order through the other company. They ...
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Leason Learned, don't order from here.

by , Jun 16, 2011 Rated a Helpful Review
I ordered lights, they ended up not being the color they appeared to be only.  I asked if I could send them back for an exchange.  I was told I could.  1 week later, while trying to pick what lights I wanted to exchange for, I was told I ...
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Horrendous service and frustrating experience.

by , Apr 6, 2011 Rated a Helpful Review
Another bad review for Homecenter.com.  This is the most unresponsive online company I have ever had the displeasure to do business with.They will absolutely lure you in with cheap pricing on good quality stuff. The bottom line is, they will lie ...
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ABSOLUTELY HORRIBLE!!!! DON'T BUY FROM THEM!!

by , Feb 26, 2011 Rated a Helpful Review
HORRIBLE EXPERIENCE!! DO NOT BUY FROM THEM! Sure the prices are tempting. Especially to me. I am an avid bargain shopper and we have tons of projects going on ( = tons of money out of our pockets) so saving a few hundred dollars is definitely tempting. ...
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Overall Rating:Store Rating: 5.0
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excellent products with superior service & shipping

by , Feb 10, 2011 Rated a Helpful Review
Excellent rating! The sales rep on the phone was very polite and well knowledged about the products HomeCenter.com carries. I was seeking advice about kitchen items that I had seen at local stores & on-line and Home Center was able to match and beat ...
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The worst customer service experience ever!

by , Dec 30, 2010
(Not Yet Rated)
I purchased a tub for a bathroom remodel from homecenter.com. I was not given the correct tracking info on this product. I never had any idea where my package was. The representative said she would get back to me on several occasions to no ...
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Avoid like you would a rabid skunk in heat!!!

by , Dec 2, 2010 Rated a Helpful Review
I ordered a Kohler kitchen sink three weeks ago.So far I have been given three different shipping dates. Every week they tell me it will be shipped on ?/?/???? and it has not been shipped on the said date. When I ordered the sink, it showed the item ...
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Homecenter.com fraud

by , Oct 29, 2010 Rated a Helpful Review
I ordered a sconce from HomeCenter.com because they were a few bucks cheaper than every other online retailer... and from the first communication with this company, I suspected something was wrong.  My credit card was charged immeidately, but I ...
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Shady, bad customer service,and they lie

by , Oct 25, 2010 Rated a Helpful Review
I agree with Tim. Bad company to deal with. It started with me finding a few lights from a company called CSN. The lights are from a company called World Imports. Long story short is CSN  did their best but I kept getting the wrong lights ...
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Awful experience. Unreliable communication both via email and phone.

by , Oct 19, 2010 Rated a Helpful Review
I do not recommend buying anything from homecenter.com.  They are weak in all the areas you'd expect a distributor to have key competencies in (order tracking, customer service, communication, etc.).  I placed an order online assuming that it ...
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Scam Alert! These people are shady.

by , Oct 8, 2010 Rated a Helpful Review
I just got the homecenter.com runaround.  Last night I placed an order for four faucets. It clearly stated on their website that there was a 5.00 handling fee for Kohler order, but after the first item, it was still 5.00.  They contacted me ...
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HOMECENTER.COM IS A SCAM SITE.

by , Sep 15, 2010
(Not Yet Rated)
Homecenter.com is awful.  And a scam.  This is how they work.  First you buy something.  They tell you a shipping date but never ship anything.  They may even ship 1 item that way if you try to send a dispute through your ...
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Two orders gone wrong - never again

by , Jul 27, 2010 Rated a Helpful Review
Bad service and endless frustration - held up my entire kitchen project for a monthOrder #1 - I ordered a sink with offset bowls and received a sink with equal bowls.  I checked the manufacturer website and the product number was for a ...
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irritable at best

by , Jul 9, 2010 Rated a Helpful Review
very difficult to get in touch with.constantly on hold.refusing to refund prior to getting their refund from UPS.not making their customers happy.if you do business with this company, expect to lose a lot of valuble ...
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Child's play but real money

by , Jun 23, 2010 Rated a Helpful Review
Don't do it.  You'll regret it.  Faulty product availability. Errors in tracking no. and product shipment.  False promises if you're lucky to get a response.  Don't bother calling in, it's a complete waste of time.   Lengthy ...
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Horrible Experience- F Rating by NY BBB Deserved

by , Jun 12, 2010 Rated a Very Helpful Review
Have to give this retailer the lowest rating possible. Should have done my research on this vendor. It's rated F by the New York BBB and I have since read many bad experiences by other customers similar to mine. Small operation that has no regard for ...
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HOMECENTER.COM is a poor excuse of a company

by , May 17, 2010
(Not Yet Rated)
I ordered a part for a sink and received a confirmation number within 24 hours. "End of the good experience". Got what now looks like the standard extortion letter for an out of stock part (not indicated on the parts webpage). Received the ...
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Overall Rating:Store Rating: 4.0
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An overall good experience - just be cautious

by , May 8, 2010
(Not Yet Rated)
I was excited that I had found the product I was looking for at such a great price from Homecenter.com and felt great about my order until I stumbled upon some of the online reviews and learned about the "F" rating from the Better Business Bureau. I read ...
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Showing 1-20 of 259 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 296 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20   Next
Date Rating
Overall Rating:Store Rating: 1.0
 
May 10, 2007
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This experience was the worst ever. I would not recommend this wed cite to...
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Overall Rating:Store Rating: 4.0
 
Apr 29, 2007
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Good experience, and prices
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Overall Rating:Store Rating: 4.0
 
Apr 26, 2007
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Good selection of products, fast availability and delivery. A few problems...
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Overall Rating:Store Rating: 5.0
 
Apr 21, 2007
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very good
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Overall Rating:Store Rating: 4.0
 
Mar 26, 2007
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I did not receive notice that item was sent after three weeks. I called and...
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Overall Rating:Store Rating: 5.0
 
Mar 25, 2007
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Have purchased mutliple times from Homecenter.com and have had great...
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Overall Rating:Store Rating: 5.0
 
Mar 24, 2007
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Very responsive company
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Overall Rating:Store Rating: 5.0
 
Mar 10, 2007
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Easy and economical.
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Overall Rating:Store Rating: 5.0
 
Mar 9, 2007
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Great store with great prices
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Overall Rating:Store Rating: 4.0
 
Mar 9, 2007
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Not real good but not terrible either. Bought 2 items, saved on one but was...
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Overall Rating:Store Rating: 4.0
 
Mar 7, 2007
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I easiy found what I wanted and was able to purchase those items with no...
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Overall Rating:Store Rating: 5.0
 
Mar 6, 2007
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good
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Overall Rating:Store Rating: 5.0
 
Feb 27, 2007
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As advertised! Humongous Savings, tiny winy prices, on-time delivery.
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Overall Rating:Store Rating: 5.0
 
Feb 21, 2007
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Very good. However I did not recieve a mail in form or a phone call. I...
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Overall Rating:Store Rating: 5.0
 
Feb 16, 2007
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Easy to buy, I had an excellente experience in my purchase.
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