HomeWeb Sites & Internet ServicesOnline Stores & Services
Home Finance of America

Home Finance of America

Overall service rating:  Store Rating: 3.5
Reviewed by 28 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-20 of 35 reviews Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:

Great Lender-Quick Service

by , Oct 8, 2013 Rated a Very Helpful Review
Home Finance of America is a great lender. I have refinanced many home many times either to lower my interest rate or to get some cash  for various reasons. I always check with my bank but their rates are usuually about 1/2% higher than the mortgage ...
Read the full review
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:

Wonderful to deal with!

by , Aug 30, 2013 Rated a Very Helpful Review
Home Finance of America was wonderful to deal with and their mortgage rates were lower than all the other companies I called. The application only took about 15 minutes on the phone and I closed my refinance in 3 weeks. The whole system was very ...
Read the full review
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:

Highly recommended

by , Sep 14, 2012
(Not Yet Rated)
We bought our first house in June 2011 with financing from Bank of America. It was an utter fiasco and totally disorganized. The underwriter hadn’t seen our file at closing time and we ended up closing 2 days later than planned. Thankfully, the ...
Read the full review
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:

Great Experience with Home Finance of America

by , Aug 14, 2009 Rated a Helpful Review
I just refinanced my home with Home Finance of America (HFA) and had a great experience. I was burned very badly from my previous mortgage broker by the company not honoring the locked rate he supposedly gave me which caused me to cancel the ...
Read the full review
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:

Mortgage Banker. Great Experiences with them

by , Jul 8, 2009 Rated a Helpful Review
I have three homes all of which I have refinanced many times. When lookng for a Good mortgage company the first thing I make sure is that they are a banker and not a broker! Home Finance of America is a big mortgage banker. I have a friend and ...
Read the full review
Overall Rating:Store Rating: 3.0
Site Ease of Use:
Customer Service:

Home refinance.

by , Jan 7, 2009 Rated a Helpful Review
Hone finance of america made a good pitch and told me that I could lock in my rate the day I called them and I would have my rate reduced by half of any amount that their rates went down before I closed the loan.  The rates went down a half ...
Read the full review
Overall Rating:Store Rating: 4.0
Site Ease of Use:
Customer Service:

Two very smooth transactions

by , Oct 22, 2008 Rated a Helpful Review
I have conducted two transaction with HFOA (Refinance and Purchase) and I am now in the process of another refinance. They were highly recommended to me. In the past both transaction went seamlessly and the extra fees are not unusual. I know from the ...
Read the full review
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:

Competitive rate, transparent process, timely communication

by , Sep 15, 2008 Rated a Helpful Review
I had a good experience with Home Finance of America. Their offered the lowest rate without points. The application process was hassle free. There was a change in loan officer because the previous one resigned, but I was informed of the transition as ...
Read the full review
Overall Rating:Store Rating: 1.0
Site Ease of Use:
Customer Service:

Beware of the hidden and last minute fees not listed on the Good Faith Estimate

by , Jul 28, 2008 Rated a Helpful Review
Home Finance of America....Beware of the hidden and last minute fees not listed on the Good Faith Estimate. I was ripped off by this company to the tune of approximately $1200 in hidden and bogus fees. They charged me .25 of a point to NOT Escrow when I ...
Read the full review
Overall Rating:Store Rating: 4.0
Site Ease of Use:
Customer Service:

home finance of america is a good lender

by , Jul 28, 2007 Rated a Helpful Review
they are very legit. i used to work for them. they are as legit as any other mortgage company. most lenders make you pay an upfront fee, or at least pay for your own appraisal ahead of time. don't commit to something you're not sure you want to go ...
Read the full review
Express Reviews
Overall Rating:Store Rating: 1.0
Site Ease of Use:
Customer Service:
They lie when it serves there interests!!
by ,Jun 24, 2013
(Show)
We signed an agrement withnthem to lock in our rate until the 6th of july we got them all the information the needed bybthe 10th of june. on the 10th they orded the apraisal my wife is a 812 and i am a 806 credit score.  19th of the month and told
Read more
Overall Rating:Store Rating: 2.0
Site Ease of Use:
Customer Service:
disappointing
by ,Feb 13, 2013
(Show)
Customer service from the loan officer was adequate but the underwriting is extremely strict.  Be careful with these guys if you're shopping for loans, moving to them from another lender is a risky move because they will deny you if you're not
Read more
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:
Highly Recommend!!
by ,Nov 20, 2012
(Show)
Just refinanced the house with Home Finance of America.  Our contact, Chris Wilt, was pleasure to work with.  Great service and speedy responses.  Would recommend to anyone.  He thoroughly guided me through all the steps and answered
Read more
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:
Best refinance experience and great professionalism
by ,Nov 2, 2012
(Show)
I’ve just recently refinanced with Home Finance of America (HFA). I have experienced outstanding service and great professionalism of the mortgage brokers. I’ve bought properties and refinanced earlier at least a few times, but the refinance
Read more
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:
Convenient and Easy
by ,Sep 21, 2012
(Show)
I just finished a refinance with Home Finance of America and the process far exceeded my expectations. It's great to deal with a company where you can always speak to a real person on the phone.  The loan agent that we worked with gave me updates
Read more
Overall Rating:Store Rating: 1.0
Site Ease of Use:
Customer Service:
Will invalidate appraisal if rates rise
by ,Apr 12, 2012
(Show)
Beware of Home Finance of America. We have fantastic credit. We watched, shopped around and locked in at a great rate. After our appraisal was done which was a little low anyway, rates shot up. Home Finanace of America promptly told us our
Read more
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:
Smooth closing with Home Finance of America
by ,May 4, 2010
(Not Yet Rated)
I just closed a house with HFA yesterday. My Mortgage Loan Originator is Jamie O'Neal. In the beginning, I was worried after reading some negative reviews. But the whole process just went extremely smooth. We were able to close it within 3 weeks. Jamie
Read more
Overall Rating:Store Rating: 1.0
Site Ease of Use:
Customer Service:
Horrible: I lost more than 50 hours and $500!!!
by ,Dec 1, 2009
(Not Yet Rated)
Horrible.Made me send a whole file which took days to prepare and then at the last minute refused the loan because I could not guarantee my future income,in spite of having millions of dollars in assets.They never advised me that I needed
Read more
Overall Rating:Store Rating: 1.0
Site Ease of Use:
Customer Service:
Home Finance of America
by ,Sep 14, 2009
(Show)
I do not recommend Home Finan ce of America (hfamerica.com) to any one. They will change the loan amount in the last minute which ever way they like because they sell this loan to some other bank, I believe. I have very good credit score
Read more
Overall Rating:Store Rating: 5.0
Site Ease of Use:
Customer Service:
Excellent customer service and the lowest rates I found
by ,Aug 12, 2009
(Not Yet Rated)
The fact that you actually talk to a live person right away instead of a bunch of automted prompts was terrific. The representative who helped me was very knowledgeable and courteous. I can't always talk during working hours, and was very happy that he
Read more
Showing 1-20 of 35 reviews Page 1 2 Next