Hudson Reed USA

Purchased bath faucets June 13,2011.  They arrived smashed, with scratches,  bent pipes and screws.  There was nothing salvagable. We immediately took photos of the damaged packaging and close up pictures of the damages to the faucet and ...

I ordered the Tiamo shower from them. The story is good, then not so good, then excellent. I recommend them. The design is great---very minimalist and sleek. When it arrived, it appeared to be very solid brass, well constructed. ...

I wanted to use the product for a while to be sure that I wrote an accurate review: I have been using my Hudson Reed Pura-Twin shower for 6 months now and have been very pleased with the product. I am an architect and I chose the product because I wanted ...

We felt we had to write this review because if we had checked reviews many years ago when we first ordered from Hudson Reed we would have been short-changed. We were shocked to read the negative reviews. We did NOT have the experience others seem to ...

I purchased two sink faucets and one Roman tub faucet and one shower faucet and control. The only one I have not had break yet is the shower. The faucets looked great, however both sink faucets broke beyond repair within a year. The Roman ...

I actually had a different experience than most with this company. I ordered a thermostatic shower valve and a couple of other valve components from these guys. The valve looked great in the picture online and looked pretty good to me when I received ...

I purchased the Earl radiator/towel warmer to be the main source of heat for my small bathroom, since it ties directly into a hot-water heating system. I was very excited about it because it was just the right size and the right style for my ...

I am not sure how to begin describing how poor this company is. I have so many problems with their service and the products themselves. It seems that they have just recently began selling in north America and they did absolutely no research on the ...

Don't walk! Run from this joke of a company. Product showed up completly smashed. Returned it and never seen my money again. Tried 16 times to get in contact with someone to see if I could get a refund, complete dead end every time! Do not waist your

Ordering is easy in their website, but FYI if you are ordering it from USA you will be charged with a currency exchange.Looks.. Really nice but dont let that deceive you, once installed you will see the problem, it LEAKS! We installed our 3w valve

After 1 year, the chrome on their faucet started to discolor.  I went back and forth with their customer with no resolution.  It was my tough luck. You have a choice where you purchase plumbing fixtures - look

 The warranty claims 10 year "quibble free" but every part they say is "like your tires on you car. They've not covered". Even a big brass handle that attaches to a tiny piece of white metal (design flaw), is "...like the tires on your car", so the

Hudson Reed is not a good company to buy from.  Yes, the product looks good,  it is affordable. However, it is poorly designed, and Hudson Reed doesn't know how to make it work.  Handle falls off the shower installation, poor water flow,

I had the worst experience in online shopping with this company. The order was incomplete and I had to send 4 e-mails and call England, where the head office is located, 5 times before they partially completed my order. The whole experience

Purchased a shower valve, rain shower head, and a hand held shower from Hudson Reed. The quality was so poor that our plumber refused to install it. He said the valve fittings would leak (inside the wall) because they were only threaded fittings with an

Products are very poor quality and customer service doesn't exist.  They won't reply to chats and will not answer phone calls.  I have had so many problems with the products from leaks to valves  and thermostats not working.  Save

Honestly I am very dissapointed. I ordered thermostatic valve and set of 4 jets. The body jest have different threads than any american standard, not usable here in the US. Opened a ticket at their website. 5 days have passed - still no answers. My 5

I would not suggest buying from this company. The prices are GREAT and the products are high quality. At first everything seemed great...product arrived in a timely matter, and looked great. The plumbing sizes do not fit American plumbing as stated but

I purchased a home where the previous owner had installed Hudson Reed products.  The shower faucet immediately broke.  Six months later, the shower is still not working.  Hudson Reed representative states that a listing of the products is

We have just completed a master bath remodel.  We are Europeans and wanted a different 'look' than that favored by most US plumbing brands.  We chose square fixtures from Hudson Reed for our shower and are very pleased.  Ordering and