HomeWeb Sites & Internet ServicesOnline Stores & Services
Humble Abode

Humble Abode

Overall service rating:  Store Rating: 3.5
Reviewed by 152 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-20 of 51 reviews Page 1 2 3   Next
Date Rating
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Company lacks integrity and worst customer service out there

by , Feb 10, 2014 Rated a Helpful Review
We ordered a bed from Humble Abode for our daughter as a Christmas gift. The bed arrived a day late because the driver called to say that our rural road was not passable. I found that strange because I drove on that same road several times that same day ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

SATISFACTION GUARANTEED BEFORE YOU PAY BUT NOT AFTERWARDS

by , Jun 3, 2013 Rated a Helpful Review
UPDATED, June 4, 2013:  Humble Abode just offered to reimburse the $151.00 service charge described below, and they gave me an update on the delivery status of my second order.  Some improvement here.  It shows at least that they are ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Do not buy from this company!

by , May 16, 2013 Rated a Helpful Review
On March 22 I ordered a 5-pc bedroom set online from Humble Abode and was charged $2636 to my credit card. Estimated ship date was April 9. Then an April 26 delivery was estimated with Orion Transport to Indianapolis. On May 2, the shipment was finally ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I Was Scammed. by This Company

by , Nov 4, 2011 Rated a Helpful Review
I ordered a bed and two nightstands from Humble Abode.  Over a month later I finally received the merchandise.  I checked each box coming in for damage.  There was none.  When I opened the boxes, one night stand was extremely ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Humble Abode worst online furniture store. Overpriced junk!.

by , Sep 16, 2011 Rated a Helpful Review
We purchased an $850.00 bed.  When it arrived all five boxes looked like they were dropped from a five story building directly on concrete. Only an ordinary thin piece of cardboard was used to ship our $850.00 bed. Our bed was shipped over ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worst online shopping site on WWW

by , May 3, 2011 Rated a Helpful Review
I made an online purchase of stools for my kitchen counter.  When they arrived, I learned that they were the wrong height (never realizing that what we call a "bar" is really just "counter" height.) I called the company to initiate the return and NO ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Complete and total waste of time.

by , Aug 11, 2010 Rated a Helpful Review
Waste of time.  I ordered a bed from Humble Abode on the 25th of May and received it on the 25th of June.  Woops!  Wrong footbooard.  I had ordered a bed that had an open footboard and this one is closed.  One of the posts on the ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Outstanding Customer Service. Good Product.

by , Jan 21, 2010 Rated a Helpful Review
I was very pleased with Humble Abode, especially their customer service department. When I placed my initial order, I selected the wrong item (my one minor complaint is that the website is not the easiest to navigate.) The first time I tried to call, I ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Buying from Humble Abode was my Biggest Shopping Regret, will not shop there again.

by , Feb 2, 2009 Rated a Helpful Review
  I have bought furniture from Humble Abode over a year ago and the item is junk.  It looks like the cheapest furniture I have ever seen, nothing like what you see on their website.  It has been my Biggest  Shopping Regret and I ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

They are only interested in the sale, they do not stand behind thier product.

by , Apr 18, 2008 Rated a Helpful Review
This is a terrible company, in no way helpful to the customer. My purchase was easy. My steel bed was shipped in a somewhat reasonable time. I opened the cartons immediately as my child has been with out a bed, waiting for this one ( we just moved). ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Do not even consider purchasing from this company!!

by , Mar 8, 2008 Rated a Very Helpful Review
While delivery speed was not bad as it was 3 weeks and the order accuracy was exactly as we ordered, customer service is the worst I have ever experienced. While I was waiting for the shipping confirmation number I decided to contact customer service ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

RIP OFF ALERT...Don't buy from these thieves!

by , Feb 15, 2008 Rated a Helpful Review
UPDATE ~ 1 year later: I tried the the BBB, visa provision, and a letter from my lawyer, basically the verdict was I was scammed by this company and their shippers.  I had to hire a professional to repair this daybed to even make it ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

HORRIBLE! 4 MONTHS FOR THE WRONG DAMAGED BED.

by , Nov 29, 2007 Rated a Helpful Review
This is the absolute WORST company I have ever dealt with! I ordered a bed in August and was told it would ship within a week. A week passed and I was emailed that it was back ordered and would be 3 more weeks. 4 weeks passed and I hadn't heard ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

The worst customer service I have ever experienced

by , Nov 13, 2007 Rated a Helpful Review
I ordered a daybed from Humble Abode and it arrived damaged. When I contacted the customer service department I was treated very badly. I was told that they were not responsible for replacing the item. When I asked if a replacement piece could be ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Review Part II - The lawyer boogaloo

by , Aug 21, 2007 Rated a Helpful Review
When I placed the order, I was assured of timely delivery of my bed, I called to ask about this in particular because I was moving into another home in another city, not paying the movers to move my old bed. The multiple delays have have me sleeping on ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

STAY AWAY! CUSTOMER SERVICE IS TERRIBLE PART II

by , Aug 21, 2007 Rated a Very Helpful Review
My experience at Humble Abode was virtually identical to avidjeff's. My product arrived later than advertised. It was a bed frame which arrived in 3 boxes. While the boxes were undamaged, the headboard had a huge gash in it, the hardware had broken open ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Stay Away!! Positive reviews on Humble Abode here are likely fake.

by , Sep 10, 2006 Rated a Helpful Review
I ordered a set of trundle beds and mattresses from Humble Abode. The mattresses were pricey, but we just moved into a new place and had to juggle school and a new baby, so shopping around was not an option. I was most focused on the fact that they'd ...
Read the full review
Express Reviews
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
painful customer service with no resolution
by ,Jan 7, 2014
(Show)
WORST ONLINE SHOPPING EXPERIENCE OF 2013! I gather that this company is excellent at playing the data matrics game as they make every attempt to fortify an excellent customer service record. If you dig slightly below the surface of what Humble Adobe you
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
HUMBLE ABODE IS THE WORST
by ,Oct 15, 2013
(Show)
ordered a headboard.  Not delivered as promised (in 48 hrs to ship).  After emails pushing date further out more than 2 weeks, I finally decided to cancel.  Miraculously, after business hours that day, the company said they would ship the
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
WORST CUSTOMER SERVICE EXPERIENCE EVER!
by ,Aug 22, 2013
(Not Yet Rated)
DO NOT BUY FROM THIS COMPANY!  Worst customer service experience EVER! After placing an order for a bedframe, no confirmation received......checked order status on their site - "no order history" for me.  Therefore, re-ordered the
Read more
Showing 1-20 of 51 reviews Page 1 2 3 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 113 surveys Page 1 2 3 4 5 6 7 8   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Mar 26, 2014
(Not Yet Rated)

I had a few questions regarding my purcase, i.e. measurements of bed closed and...
Read more
Overall Rating:Store Rating: 5.0
 
Mar 24, 2014
(Not Yet Rated)

Easy to shop and purchase. Delivery was as scheduled. Would have preferred...
Read more
Overall Rating:Store Rating: 4.0
 
Mar 22, 2014
(Not Yet Rated)

I was satisfied with the headboard I ordered, however the boxes were left on my...
Read more
Overall Rating:Store Rating: 4.0
 
Mar 12, 2014
(Not Yet Rated)

A significant delay after order acknowledgement with no updates; then when...
Read more
Overall Rating:Store Rating: 5.0
 
Feb 18, 2014
(Show)

The product was as advertised & exactly what I wanted, & at a very fair price....
Read more
Overall Rating:Store Rating: 4.0
 
Feb 11, 2014
(Show)

Good service
Read more
Overall Rating:Store Rating: 5.0
 
Feb 10, 2014
(Show)

Very positive experience and loved the product. Wasn't able to get the...
Read more
Overall Rating:Store Rating: 5.0
 
Feb 7, 2014
(Show)

Very professional.
Read more
Overall Rating:Store Rating: 2.0
 
Jan 26, 2014
(Show)

The brand new wooden bed frame arrived with mold on some of the legs. The...
Read more
Overall Rating:Store Rating: 4.0
 
Dec 30, 2013
(Show)

Great
Read more
Overall Rating:Store Rating: 2.0
 
Dec 27, 2013
(Show)

My order was placed on 11-21-13 and as of 12=27-13 it still has not been...
Read more
Overall Rating:Store Rating: 1.0
 
Dec 4, 2013
(Show)

Product was out of stock for 3 months. Still have not received bed. Very...
Read more
Overall Rating:Store Rating: 5.0
 
Nov 25, 2013
(Show)

The headboard arrived on time, I was a little concerned by the rules regarding...
Read more
Overall Rating:Store Rating: 4.0
 
Nov 23, 2013
(Show)

Love the bed. The person that I had receive the bed did not open the packages...
Read more
Overall Rating:Store Rating: 5.0
 
Nov 4, 2013
(Show)

Everything went as promised, mdse arrived in good condition and was easy to...
Read more
Showing 1-15 of 113 surveys Page 1 2 3 4 5 6 7 8 Next