IBM.com

IBM will certainly sell you any product you ask for. Just look out if you have to deal with custome ...

I cannot really comment on the process of ordering through the IBM store online. However I can comment on the severe unpleasantness I have encountered in dealing with IBM on an "after the sale" issue. First, the IBM support site is filled with 3 and 4 ...

They were knowledgeable about the product; computer was received earlier than expected. Shipping was free. My only complaint was that after receiving the order when I wanted to make a change, I called and left a voice mail message for my sales person and...

Improvements to the ibm.com website have greatly improved the order process. The telesales reps are friendly and extremely...

Purchasing direct from IBM is the way to go. I’ve purchased several items from them with a great experience each time. I received conformation e-mail advising me of the status of my order. There are other benefits associated with purchasing direct;...

It is fast and easy. Plus I make a mistake ordering the wrong card. One phone call and I got a RMA n ...

IBM laptops are of amazing quality. i dont know why you guys think IBM is a bad company to buy from. they have the best laptops around. there sturdy, loaded with amazing features, and they all have a great keyboard. i personally dont think you should order direct (online or by phone). you should make a friend from IBM and then ask them for epp exclusive(employee pricing program exclusive) deals. i got an IBM thinkpad t40 the otherday for only 1608.85 canadian! its cheap, and overall, worth over 2k when ordered direct. so, make a friend and do what i did. your friend can also help you with problems alot better than customer support. thanks IBM for making wicked laptops!

It took forever for IBM to figure out that the notebook I ordered is not in stock and it takes 2-4 weeks for them to assemble it. When asked for a similar model in stock - the answer was that ALL computers take 2-4 weeks to assemble before they can be shipped out. Waste of time. Besides, they also charge a sales tax. Others don't.