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by rorsteven, Jan 31 '04
I cannot really comment on the process of ordering through the IBM store online. However I can comment on the severe unpleasantness I have encountered in dealing with IBM on an "after the sale" issue. First, the IBM support site is filled with 3 and 4 ...
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by nelly_hsieh, Jul 26 '03
It is fast and easy. Plus I make a mistake ordering the wrong card. One phone call and I got a RMA n ...
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by debfj_dt1, Jan 09 '03
They were knowledgeable about the product; computer was received earlier than expected. Shipping was free. My only complaint was that after receiving the order when I wanted to make a change, I called and left a voice mail message for my sales person and...
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by mizzou_dt1, Mar 27 '02
Improvements to the ibm.com website have greatly improved the order process. The telesales reps are friendly and extremely...
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by Dennis_dt5, Nov 18 '01
Purchasing direct from IBM is the way to go. I’ve purchased several items from them with a great experience each time. I received conformation e-mail advising me of the status of my order. There are other benefits associated with purchasing direct;...
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IBM laptops are the best laptops around. i suggest you make a friend at IBM...
by chipmiester,Apr 08 '04
IBM laptops are of amazing quality. i dont know why you guys think IBM is a bad company to buy from. they have the best laptops around. there sturdy, loaded with amazing features, and they all have a great keyboard. i personally dont think you should
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Waste of time - unreasonable long delays.
by asarian,Mar 17 '04
It took forever for IBM to figure out that the notebook I ordered is not in stock and it takes 2-4 weeks for them to assemble it. When asked for a similar model in stock - the answer was that ALL computers take 2-4 weeks to assemble before they can be
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