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by sellerone , Apr 28 '09
I ordered a set of the Callaway Top-Flite XL golf clubs yesterday that actually seemed to be a very good price. I chose the, Next day air delivery, for the amount of $25, today I get an email stating that they would not be able to ship it out to me next ...
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Wrong Item Shipped
by sandtsmith ,Aug 11 '07
Ordered a Datrek Golf Bag Travel Cover. When shipment arrived, the box was full of miscellaneous junk (club covers and a junior golf bag). It did not contain the item I had ordered. Time to see how their customer service does in fixing the situation
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Never Shop here, advertise products they don't have
by mlavallee23 ,Jul 22 '09
I ordered a set of clubs from their website Sunday night (July 19), I ordered the Top Flight XL set, and it said it was "in stock and ship in 24 hours" I recieved a "order confirmation" but no shipping details. So I waited till the end of Monday to see if I got an email, and nothing. So I emailed them asking them the status of the order, two days later, we are on Wednesday now, I still got nothing from them. So I tried calling but they said they had high volume and to leave a message, I did not. I emailed them again, and tried calling again, and I finally talked to someone. He told me not only did they not have the product in stock, but it would not be available till next week, so I asked to have my order canceled.
I never got a phone call or email that they did not have the product in stock. I will never shop here again. I shop online a lot, and this was an awful experience. I put in a complaint with my CC company.
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Jun 24 '07
It was ok, but the shipping guidance screen was misleading (or simply wrong) concerning the expected delivery time. Also, the merchant had no online tracking capability. Their e-mail replies were relatively timely though(end of the day).
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Feb 03 '04
i was very pleased with the ordering and shipping of this training aid.
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Dec 27 '07
order was processed quickly. no complaints
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Aug 08 '06
Was very good and look forward to ordering from them in the future.
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Feb 25 '04
I thought that a video and head cover was included in offer. The club came alone with no information or items mentioned above.
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Sep 17 '08
There was delays in processing the order due the method of payment originally used (credit card)however, the delay could have been avoided if it was made clear from the beginning that cash pyt would be preferred. After all that delay which was not entirely my fault,I was still charged for the overnight shippment which became necessary due to the delay in processing the order
The Taylor Made R7 CGB Max Iron set that was ordered was Graphite Shafts but what was delivered was marked "Black Steel" which was steel coated black. On one the irons, 4, the coating had started coming off, revealing the steel shaft clearly. I have written to complain but just received a response asking me "What is the SKU # on our price tag"
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Jan 08 '05
My only recommendation is to connect the web ordering system to the inventory system so if soemthing is out of stock the customer knows it when the order is placed
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Apr 27 '06
Excellent web site ,easy to navigate and order
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Aug 29 '04
Process went very smoothly, and I was pleased with the product. I would not hesitate to shop on line with them again.
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Aug 21 '04
My experience was Great. I would definately use this company again.
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Apr 28 '05
The site was straight forward, easy to use from navigation, searching and completing the purchase. I did call to check on shipping and a very polite, attentive representative answered my questions and the product arrived at my door on time. I am very satisfied and would order from them again.
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Apr 16 '05
Excellent service, great experience, thank you.
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Apr 09 '05
i purchased the perfect club driver thru this service-i could have purchased it thru the perfect club web site but it would have cost more and the shipping time was longer. good job!
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Mar 07 '05
I received the merchadise ordered in good condition and in a timely manner. I would suggest more pricing of sets for your golf clubs i.e. fairway woods.
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Feb 22 '05
The process was quick and easy. There was no doubt what I ordered and what the delivered price would be.
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