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Inkgrabber.com

Inkgrabber.com

Overall service rating:  Store Rating: 4.0
Reviewed by 487 customers

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Showing 1-20 of 30 reviews Page 1 2   Next
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Overall Rating:Store Rating: 1.0
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Horrible customer service; DO NOT order from Inkgrabber!

by , Feb 15, 2013
(Not Yet Rated)
I have had the worst experience with Inkgrabber. I placed my order around 2 weeks ago and had not heard anything about my order nor had I received anything. I called and told the representative that there was no tracking information regarding my order ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service, AVOID THIS COMPANY!!!

by , Jan 28, 2013 Rated a Helpful Review
I had a horrible experience with Inkgrabber. I placed an order around 11 pm, but then found a better deal on Amazon.com that would also allow the ink to get to me faster. I cancelled my order within 20 minutes of placing it, but because there are no ...
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Overall Rating:Store Rating: 2.0
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InkGrabber is decent, don't get sucked into InkPoints.com

by , Nov 8, 2012
(Not Yet Rated)
Inkgrabber was good, but after a couple orders I was referred to inkpoints.com, their entity handling corporate accounts. I then started getting calls and emails and after several requests to stop, I received the following pouty email kicking me out ...
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Overall Rating:Store Rating: 1.0
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Bad product and worse customer service

by , May 9, 2012 Rated a Helpful Review
I have ordered ink twice for my Pitney Bowes postage meter from Inkgrabber. The first two cartridges were bought as part of a promotion and I put them away until the original cartridge was empty. The first Inkgrabber cartridge installed din't work at all ...
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Overall Rating:Store Rating: 1.0
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Defective Product/Horrible Customer Service..

by , Feb 15, 2010 Rated a Helpful Review
Horrible company to deal with.  Placed an order on 12/24/2009 and still do not have all of the product.  The first black ink cartridges I received were defective.  Ink had leaked out in the package with one cartridge and the other ...
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Overall Rating:Store Rating: 1.0
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Cheap toner all over everything. Avoid Inkgrabbers.

by , Jan 10, 2009 Rated a Very Helpful Review
What a mess!  The Okidata Toner replacement they sent leaked toner all over the printer, the floor, and my desk while I was trying to install it.Installationdirections were obscured by the Inkgrabber label tape they used to seal the ...
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Overall Rating:Store Rating: 1.0
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Don't buy ink from these guys!!!!

by , Nov 4, 2004 Rated a Helpful Review
Let me submit to you an email conversation I had with these guys after I bought ink that ruined my Epson printer... Me writing to them to complain... "I recently purchased some compatible ink for my Epson Stylus C82 and it has broken my printer. It ...
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Poor Product Compatibility Issues
by ,Dec 6, 2013
(Show)
Received defective toner cartridge.  Inkgrabber will not replace it, stating I've had two previous returns.  I'm out approximately $50.  I do not recommend
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Worst company.. Do not use them or their product
by ,May 29, 2013
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To start off this has to be the most unprofessional company I have ever dealt with. This morning I called to place an order for a second time.. After being on hold for which seemed like an eternity I finally got a person on the phone and I was
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Refuse to Correct Their Own Shipping Mistake
by ,May 30, 2012
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When I had to return my cartridges (the rep ordered the wrong ones), I printed out their return form and carefully wrote my new "ship to" address.  They still sent the replacement cartridges to the old address and when fedex couldn't get them back,
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Inkgrabber sells defective merchandise. Don't buy from them.
by ,Feb 13, 2012
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Bought cartridges for my HP printer. Bought color cartridges, black, and photo black. None of the cartridges worked. After spending $65.00 plus change on inkgrabber.com, I threw the cartridges away and went to Office Max and bought them there. No
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Don't shop here.
by ,Jan 7, 2012
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I bought cartridges from Inkgrabber for my Epson Artisan printer.  None of them worked.  When I went to Staples to ask if they knew why, they said it's because of the computer chip on the cartridge.  Once it's empty, even if it's refilled,
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Defective products - Refuse to take product back
by ,Nov 6, 2011
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Cartridges donnt work.  After numerous emails I could not get the product to work.  Inkgrabber may promise SATISFACTION GUARANTEED  but that's only before you but.  STAY
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Overall Rating:Store Rating: 5.0
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Outstanding Customer Service!
by ,Aug 24, 2011
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I was trying to print a document and the black ink wasn't printing properly. I sent an email to InkGrabber on 8/24. On 8/24, they called me at home and wanted to understand the issue. Then they explained that I had ordered that ink over a year and a
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inkgrabber? Monygrabber more like it! they suck!
by ,May 18, 2011
(Show)
They sent me ink for my Lexmark printer that they said was "compatible".  The ink came with instructions on how to make it work in the printer if it was not "recognized" by the printer.  Two out of the 4 colors were not "authenticated" by
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TERRIBLE toner DESTROYED my printer! INKGRABBER.COM SUCKS!
by ,Jan 25, 2011
(Show)
TERRIBLE!!!  Their toner DESTROYED by Oki color laser printer.  They may have well just sold me a bag of sand.  The toner jammed up all the gears in the imaging drums.  When I called to explain what was going on, the person on the
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Overall Rating:Store Rating: 1.0
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Misrepresented availability
by ,Jan 4, 2011
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I ordered a postage meter ink cartridge.  Their website said it was "in stock."  Thirteen days later I called to ask where it was.  Per the company representative they didn't have any, but expected them from the manufacturer "any day
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ZERO CUSTOMER SERVICE!!!
by ,Dec 1, 2010
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Can't cancel order online. Must call and since "all customer service agents are busy", you have to leave a message. Which won't be returned. Send an email asking to cancel, this is what you'll get..."I am sorry that order has already been processed and
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Will not shop there again, rip off site.
by ,Nov 16, 2010
(Show)
On 11-4 i ordered a T059 Combo. When i attempted to use it, it was really a T069 combo.When i tried to return it for a refund i was told that i would have to buy the correct ink, as you would need the original item returned before getting the right
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Worst online experience ever!
by ,Nov 10, 2010
(Show)
Inkgrabber.com has one of the worst customer service teams imaginable.  Only use inkgrabber.com if you enjoy being treated poorly and like to be scammed by a bait and switch scheme.They sent me the wrong product, but would not refund
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Showing 1-20 of 30 reviews Page 1 2 Next

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Showing 1-15 of 461 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 31   Next
Date Rating
Overall Rating:Store Rating: 2.0
 
Jul 16, 2007
(Show)

Sent me the wrong cartridges for my printer.
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Overall Rating:Store Rating: 5.0
 
Jun 20, 2007
(Show)

great service
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Overall Rating:Store Rating: 3.0
 
Jun 13, 2007
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It took a very long time to receive the order. There was no indication to me...
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Overall Rating:Store Rating: 5.0
 
Jun 12, 2007
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Easy navigation of web site. Wide selection of products. Very competative...
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Overall Rating:Store Rating: 5.0
 
Jun 10, 2007
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I have been using inkgrabber.com for a few years. They always have the product...
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Overall Rating:Store Rating: 4.0
 
Jun 10, 2007
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the only thing is they said they would email me when the order was shipped but...
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Overall Rating:Store Rating: 5.0
 
Jun 10, 2007
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extremely fast delivery
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Overall Rating:Store Rating: 4.0
 
Jun 10, 2007
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no surprises...transaction went as expected!!!
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Overall Rating:Store Rating: 5.0
 
Jun 7, 2007
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Inkgrabber's website was easy to navigate and I got my order in a reasonable...
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Overall Rating:Store Rating: 3.0
 
Jun 6, 2007
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i don't like the customer service .. when my package get delay no body call us
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Overall Rating:Store Rating: 5.0
 
Jun 6, 2007
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Delivery was much quicker than expected.
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Overall Rating:Store Rating: 4.0
 
Jun 4, 2007
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My only disappointment is that you do not offer to sell the individual...
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Overall Rating:Store Rating: 5.0
 
Jun 4, 2007
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I am caertainly very pleased with the service and cost of the ink supplies I...
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Overall Rating:Store Rating: 5.0
 
Jun 2, 2007
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Excellent product and service.
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Overall Rating:Store Rating: 5.0
 
Jun 1, 2007
(Show)

Great prices and quality. Easy to use web site.
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Showing 1-15 of 461 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 31 Next