Inkjet Superstore

They messed up my order and needed to cancel it, customer service called to tell me that since it was their error they would replace my order and not charge me shipping.  However, when it was all said and done they still charged me shipping.  I called customer service and they were rude and unhelpful, when I asked to speak with a supervisor none were there.  I was told they would call me back in 4 hours but surprise no one ever called!!! 

I ordered 2 Fax cartridges (compatible Brothers); both arrive with the plastic arm that connects the 2 spools broken (highly odd, as both seemed to be package decently by the 3rd party manufacturer and Inkjet superstore). Shipping took 12 days from order to arrival (5 days to fill, 7 days shipping?).

You are the best! I mean it! I placed and order for some toner cartridges, and i got it right on time. I had to call to your Customer Service, and honestly: it was really nice, you are very amiable. You guys, you do know what you do! Keep doing it!!!

Ordered on a Friday, expected it to ship on Monday. Checked Monday was told it would ship Tuesday. Checked Wednesday after it didn't arrive and was told they had a 'shipping department problem' and they didn't know when they would ship it. Yeah right. I wouldn't go there again if the product was free. Not worth the hassle. Also they didn't seem to care that they lost a customer.

I purchased about 8 printer cartridges six months ago.  Unfortunately, almost half of them did not work properly.  I returned two of the defective cartridges, however, they are trying to charge me again claiming the cartridges were not returned.  I still have another cartridge to return. A lot of time and effort was wasted for a poor product.

I would suggest you find another supplier.

Superb Shopping Experience. I recommend Inkjetsuperstore to all my friends. Greatest price on Market and fast delivery, what else can u ask for?

I placed my order for ink cartridges that were already in stock. I needed them ASAP so I had paid for FedEx delivery. It is now 8 days later and I still have not received my product. To make matters worse, it is impossible to contact anybody at this store. I have left a couple of voicemails (never given a person to talk to) and have sent 2 emails. This shopping experience has been terrible.

I ordered 4 second party toner cartridges for Brother printers.

Out of the 4, 2 were defective.

I returned these, and received replacement carts pretty quickly, and preprinted mail FedEx labels for the returns.

Unfortunately, there is an inherent design flaw in all of the carts that makes duplex (double sided) printing impossible without modifying the carts (unlike the standard Brother OEM carts).

1 return arrived, the other was lost by somebody somewhere. (not me! I shipped it using their label).

This company could NOT COMPREHEND that I fulfilled my part of the deal and returned the bad carts.

Communicating with the company-- unbelievably bad.

Take your chances. You get what you pay for.

Great prices, speedy delivery, and an easy to use web site.  I'm a steady customer, for all of my toner needs.  

Easy ordering, quick delivery (4 days from CA to MA) and order was complete. Will definitely use them again and again.

Thank you! I loved the shopping experience at inkjetsperstore.com... shipping was fast, and I had some doubts but as usual, I called and was asked to leave a voice mail that they responded in 20 minutes... thanks again for the experience!

Got my order in 5 days. Had a question and was given an answer by e-mail the same day. Would use this vendor again.

I ordered a toner from this site. It arrived all right but did not work at all. I would not shop here. They don't pick up phone. You have to leave message.

Great y'all... I love this products and will keep on using you the next time... always good customer service y'all

Top Prices, Fast Delivery. I used to by at amazon, now Inkjetsuperstore is the place to shop for ink and toner. No where else to go. Thank you