Sort by Rating |
Sort by Review Date |
| Express Reviews |
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Easy web, Fast confirmation. GREAT PRICE! Fast Delivery. VERY SATISFIED!
by middleschool ,Jul 19 '09
I just want to say AWESOME! Just put in the new drum, reman toner and it is up and running. (XEROX copier) Also installed reman toner in Samsung laser printer. The web sit is so easy to navigate, the shipping confirmation was fast and the delivery was just 2 days and 5 days respectively. I only wish I had the money to order more stuff =) James Moore North Port
Read more
|
| Overall Rating: |  |
| |  |
|
RIPPED OFF
by mhales ,Jul 21 '08
I ordered 4 ink jet cartridges from Ink Jet Super Store. My printer died, I called the company and asked to get a refund on two of the unopened cartridges. They sent me a return authorization. When they received the cartridges proceeded to tell me that I sent back cartridges that were not theirs. They then finally agreed to refund my money and emailed me a memo for credit. Never received credit on my credit card. Called again and was told again that quality control said they were not their cartridges.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
dishonest
by t923 ,Apr 17 '08
Do NOT buy from them remanufactured toner cartridges. Their web site is absolutely lying trying to convince you they are as good or better than new. They may cost only 1/2 of a new cartridge, but they last only 10% of the new. Mine started to show streaks after a 100 pages or so. Now it shows only 10% used but the print quality is awful.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
I've received unacceptable service.
by reviewer84 ,Dec 03 '08
12/3/08. I ordered a cartridge on 11/24 and have yet to receive it. Yesterday I was told by phone that it was shipping the same day. Today I could not access tracking through the website nor could I reach anyone by phone. Went to Live Chat and am now being told it may ship today or tomorrow! Live Chat did end by wishing me a "good day." Hard to do when I can't print invoices! I will not be using Inkjet Superstore again-this is not the customer service I offer my customers! I ordered from Inkjet Superstore based on previous reviews.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Go elsewhere.
by hasshopper ,Oct 14 '08
Yes, I called and asked if my order will ship from California, same day, they said yes. I asked if it will ship by UPS and they said yes. I was shipped from across the country the next and and did arrive for several days. DAN, was no help, so this order given ZERO comsideration by DAN.
I will not shop here again. If you can't count on what a company says and if they don't care when they have made a mistake, then they are a bad bet.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Can't deliver the product, non-responsive to requests for status
by kaybee06 ,Oct 25 '06
Can't deliver the product, non-responsive. I ordered an imaging drum for an HP2550n. After 3 business days, the order had not shipped. You cannot get through to a person on the phone, and messages left for Customer Service and Sales were not returned. The "Live Chat" feature was offline everyime I tried to check on the issue (during PST business hours). They did, at least, acknowledge my online cancellation request.
Read more
|
| Overall Rating: |  |
| |  |
|
Terrible Quality Product. Lost $$ on This One.
by caseatthebat ,Nov 21 '06
Just Terrible. Ordered HP Q2610A compatible cartridge on August 31. I probably printed about 50 pages before it started leaking toner everywhere. Now when I print, the entire page is speckled to where you can barely make out the words. It's completely useless. That was the most expensive 50 b&w pages I've ever printed.
Read more
|
Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| |  |
|
Jul 18 '07
THE SITE WAS EASY TO NAVIGATE AND PRODUCT ARRIVED ON TIME. THE PRICE WAS BY FAR THE BEST
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 04 '07
The website is easy to navigate, all the products I needed were in-stock. I had a problem with one of the cartridges not working so sent them an email. The reply was prompt and very courteous. I am very pleased with their service and would order from them again.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 04 '07
I was pleased how fast my order was completed and delivered.
Priceing was very good as well. I plan to place on order here again in the future.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 05 '07
Ordering was very easy. Received a call to confirm order and was told order was being mailed and received in two days. Was very impressed. Will definitely order from them again.
Read more
|
| Overall Rating: |  |
| |  |
|
Apr 10 '08
have purchased a number of times, Always a pleasant experience.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 17 '08
Everything that was read on the website happen accordly. I could not be happier.
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 09 '09
I did it on-line it was easy and simple. I received the product the next day and the lowest price around.
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 04 '07
Liked the way they confirmed my order by calling me via phone to assure I was the one ordering the merchadise.
Read more
|
| Overall Rating: |  |
| |  |
|
Sep 17 '08
I just did a reorder and everything came as expected
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 19 '07
Website easy to navigate, checkout process was simple. Will buy from again.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 10 '07
I got exactly what I ordered, when I ordered it.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 04 '07
Very easy process. Intend to use again.
Read more
|
| Overall Rating: |  |
| |  |
|
Apr 24 '08
I was extremely satisfied with both the selection, price and speed of delivery. I was also very satisfied with my customer service experience after one of the items failed to perform as expected. I received the replacement item within just a few days and everything is now up and running.
Read more
|
| Overall Rating: |  |
| |  |
|
Mar 09 '08
OK
Read more
|
| Overall Rating: |  |
| |  |
|
Jul 15 '07
EXCELLENT SERVICE...REASONAQBLE PRICES..
Read more
|