Inkjet Superstore

I think that Inkjet Superstore is Great!  I have been using them for about seven Years now!   In seven years I have had only one defective cartridge and they replaced it immediately even before I shipped the bad one back!  I have never ...

I purchased a black and color cartridges from Inkjetsuperstore. The cartridges were described on their website as black and color for my printer.  When I tried to place each in the cartridge stall, the color cartridge would not install properly. I ...

  I purchased a set of high-yield Canon cartridges (color and b&w) from this merchant (read: "rip-off artist") in January 2008. I did not need to install them until this week (June 2009), so they have remained sealed in their original packaging ...

This is my first time using the Inkjet Superstore Online and I have to say I am very disappointed. I placed my order 7 days ago and I just received an email saying the my order was shipped out today! The site claims that 99% of orders placed before 3pm ...

It was the most unprofessional "service" I experienced and I am a long-time online shopper. I have shopped at sites that only use PayPal payment, and even at places that sounded a little "off" but took the chance and was glad I did. This Was NOT the case ...

Inkjetsuperstore.com is awesome. They ship fast and i have had no hassles with them. The product they shipped to me was of OEM quality (not OEM though) and was less than 50% the cost of the OEM product. I would definiately shop at this website again, ...

I will NEVER shop at Inkjet Superstore ever again . I ordered over $100 worth of inkjet cartridges. In the beginning, the customer service was very good in terms of backing their product with exchanges. BUT when it turned out that all of the inkjet ...

I would NOT shop at Inkjet Superstore again. In my online shopping experiences, I have never had such a terrible time getting after-sale support. Inkjet Superstore does not, in my opinion, provide a pleasant online shopping experience for its customers. ...

This was my first experience with this merchant. I oversee the operations and procurement of IT for the University and we are looking for a new vendor to supply us with toner and supplies for the hundred or more laser printers, copiers, and fax machines. ...

"Delivery Speed" as expected UPS."Order accuracy",it was the right cartridge, but it was defective."NO Customer Service" to speak of, you e-mail them which is the only way they will communicate with you .They will get back with you most of the time, ...

Ordered a compatible drum for my laser printer- site claimed same day shipping on orders made by 3pm PST. Made my order at 10am EST- item did not ship after TWO days. Could not get Customer Service on the phone at all- always got a "the extension ...

I bought a new compatible toner cartridge for a Samsung ML-2510 from INKJET SUPERSTORE.COM.  When I installed it, it only printed a few hundred pages before it started printing black streaks on every page after the first.  When I requested a

I used InkJet Superstore a few times to purchase toner for my HP Photosmart printer. Three times the cartridges didn't work properly but the return and refund process was so long and complicated, I finally said goodbye to this company. The staff are

I purchased replacement ink cartridges from Inkjet Superstore. The cartridges turned out to be defective. When I attempted to request a replacement the merchant denied the request, even though I made a similar complaint during the warranty period. Be

I purchase my inkjet cartridges from Inkjet Superstore because their products are very reliable, at an excellent price with great customer service.I would highly recommend this company to

Personally I think they suck.  I ordered a week ago, on Friday, after the 3 PM deadline.  Now a week later, my order is one state over.  They sent me a notice that the order had shipped and it was like 36 hrs. later when FedEx had finally

Bought color and black cartridges for my HP all-in-one.  Black cartridges are OK, but color cartridges are missing colors - which defeats the purpose, don't you think?  One cartridge was missing Cyan, the other Cyan and Yellow.  So, if you

Ordered remanufactured Brother Toner cartridges and received junky, non-OEM cartridges instead. Company told me that they no longer sell the remanufactured and it was an accident on their wesbite. The packing slip even said "remanufactured"- accident

Poor quality laser toner replacement. I ordered a Q6511X equivalent for my HP laser printer. A thousand or so pages in, it started to become dimmer across a 1-2 inch band. I could restore it to good again by shaking the cartridge but it would only work

I forgot to apply a coupon code and the livechat rep applied it right away. I've always had the best expereince with this site. They have a great selection and prices. I recommend everyone looking for toner to shop on this site. The site is easy to use

Bought a TN360 High Yield toner cartridge for a Brother HL2170W. Superfast shipping (put order in on a Saturday, product arrived on Tuesday). Packaging was solid and product was exactly as described. Worked instantly. And at $26.99, pricing is hard to

Great products, fairly priced (with occasional "gotcha" prices mixed in).  Be careful to assume that all items are reasonably priced just because some

Delivery speed is slow. Difficult to track your order. Product is less than acceptable. Paid for High yeild black ink cartridge (200 pgs) and regular color ink cartridge which arrived in its correct packaging. However the printer either would not

DO NOT BUY ANYTHING FROM THEM! I purchased copier toner cost over $100, rec'd it put it in and it was worst than my used one, email the customer service she said it is OEM so its under manufacture warranty i have to contact the manufacture myself they

I purchase several cartiridges of black and white and color. Two of the color cartridges did not work at all (ink was dried up?). Same problem with one of the black and white cartirides. I emailed their customer service and did not receive

Prices were good, but their shipping needs work.  I received 2 seperate packages for one order so far, and still waiting for a third.  This is not acceptable. I have never had to wait this long for printer ink cartridges.  Also, I cannot

I tried to return three cartridges  for a Kodak printer that would not accept  the cartridges from Inkjet Superstore. They  said that although the package was in fact theirs with their address and phone number .. that I may

Terrible service. Order a 4pc. canon multipack that was supposedly in stock. Received 2 shipments a week apart with the first having only 1 cartridge and the 2nd shipment had 2 cartridges. Still no word on when/if I will get a 4th cartridge. Send 3

Not so good.Remanufactured products only worked about 1/2 the time.It was a pain to exchange.  Eventually (justifiably) I had to start returning the cartridges so they could verify they really were defective.Like you, I am busy and just

Shipped my so-called "compatible toner cartridge" quickly.The real measure of a company is when things go wrong.Here they fail miserably!The cartridge they sent did not work.Called them 5 or 6 times. They never answer the support

I purchased 10 InkJet Superstore Ink cartridges for my Espon printer. I have never had a single problem with color balance, brightness, contrast or saturation with any OEM Espon ink.I replaced one OEM cartridge (magenta) with the IJSS cartridge

Awful!!!!  Never received item and they did NOTHING to help.  Postal service claimed the item was delivered but it was not.  IJSS did not take responsibility as all for the problem.NEVER WILL BUY FROM THEM!!  They have my $75 and

Ordered 2 black ink and 1 color ink for my HP Deskjet.  First cartridge leaked EVERYWHERE in my printer.  They replaced it for free.  The second cartidge and the replacement both had really awful drying issues, where the pages coming out

I ordered an image cartridge for a very old Minolta multi purpose machine on line.  I received personal corresondence from Inkjet that the cartridge I needed was not a stock item and delivery would be 3 to 4 weeks.  I was impressed at the speed

Cartidges are a piece of crap! Yes I'm mad! Their blue cartidge immediately ran out and got on my carpet, and the cartridges won't 'lock' into my printer. I'll NEVER buy from here again.Yes, called custmer service, puts me on hold forever and then

Inkjet Superstore promises quick delivery on it's products, this is day 8 since my order was put in online and the order status is still PENDING FULLFILLMENT according to their status page. Phone support is non existant as I was on hold for

Purchased a compatible Laser Cartridge and it lasted less than 3 months.  I certainly did not get close to the estimated 10,000 page yield.  I contacted the on-line chat (without my order number) and stated the above, preparing for a

Be VERY wary of giving this company your credit card. They charged my card in the exact same amount as my order for somebody elses order which had been placed in Oct. My card was charged in December. Extremely frustrating time with customer service to

Never again.  Never.  This is my first time buying discount cartridges.  Though HP prices are exorbitant, those cartridges always work, and well.  I bought a replacement cartridge from inkjetsuperstore.com apparently over a year ago

I started to install a black inkjet remanufactured catridges and after removing the orange plastic the ink opening on the bottom started to drip ink on the printer and the carpet.  Customer service referred me to Dan.  While I sent him pictures

If possible use someone else!  They sent a couple of ink jet cartridges that were defective.  Contacted them by email and got no response.  Will never use again.  Buy from someone who takes pride in there

I would like to caution whoever on Canadian web site.I was placing an order using online help. For some reasons I was given different product cost...Check out the e-mail I've got:...Thank you for contacting our

Easy to order. I am very satisfied with their prices, super fast delivery and great customer service. Excellent shopping

I ordered 5 cartridges from Inkjet Superstore. They sent the wrong cartridges. I tried twice to correct the snafu through email communications, neither of which were answered. I will not use them

DO NOT I REPEAT DO NOT DO BUISNESS WITH THESE PEOPLE! I recenty ordered remanufactured ink for my epson printer after recieving my order i installed the ink the way it was supposed to be installed and my printer did not recognize it and would not work.

All phone numbers on website are bogus.  No way to contact these people at all and they do not return phone calls. Pleaced order oh 2/24/2010 and as of today no response or merchandise. Emails ignored and naturally there is no tracking number. Will

Ordered and payed for 3 cartridges only received 2 , made copy of delivery showing only 2 delivered, e-mailed to them , telephone not answered   SIMP LY NO RESPONSE, so paid for 2 got1BAD BAD In my book they are

Awesome to shop with.Will do business again.I have a discontinued Samsung ML-2010 black and white laser printer I use just to print invoices.Went to Inkjet Superstores site and they had a compatible replacement toner much less than the Samsung

Great prices, speedy delivery, and an easy to use web site.  I'm a steady customer, for all of my toner needs.

Inkjet Superstore is great. I ordered a cartridge on line for my HP LaserJet 4+ on a Tuesday via ground, and had my order delivered by the following Monday. The cartridge worked as expected. I would definitely order from this vendor again. On line

Worst online experience i have encountered.  shipment promised, credit card charged, was told 2 weeks after purchase they could not supply product even though shipment was promised through customer service twice.  then order was closed without

I just want to say AWESOME! Just put in the new drum, reman toner and it is up and running. (XEROX copier) Also installed reman toner in Samsung laser printer. The web sit is so easy to navigate, the shipping confirmation was fast and the delivery was

DO NOT BUY FROM INKJETSUPERSTORE.I recently ordered Epson OEM ink for my CX7400 printer. The suggested ink was cartridge model 88. I ordered a 3-pack of color ink and a black ink cartridge. The injketsuperstore web site "claims" to have the

Delivery speed. Really fast.Customer service - NoneSatisfaction - zip. Their website says 100% Satisfaction - WRONG!!!! Order accuracy - Don't know.They sent my order ($68.00) for ink cartridges to the wrong address - NOT THE

order two fax cartridges, one was damaged and they didn't want to exchange it due to it being an OEM part.  they told me to call Brother which i did, however i didn't order it from brother so they sent me right back to I.J.S.S. and I.J.S.S. said i

Bought a lot of replacement cartridge for HP1022 from IJSS. They claim 2000 pagers. I print the same simple form 500 pages daily, so I started keeping track of the yield.  It yielded on average 1200-1300 pages for 25 cartridges.  That's 30%

I WOULD NEVER SHOP HERE AGAIN: I ordered cartridges for my Samsung CLP300. The Yellow cartridge was not properly filled. When I called to complain, the service representative told me I would have to buy a new cartridge and after they received the

12/3/08.  I ordered a cartridge on 11/24 and have yet to receive it.  Yesterday I was told by phone that it was shipping the same day.  Today I could not access tracking through the website nor could I reach anyone by phone.  Went to

They messed up my order and needed to cancel it, customer service called to tell me that since it was their error they would replace my order and not charge me shipping.  However, when it was all said and done they still charged me shipping.  I

I purchased toner over a month ago.  My card was charged twice.  The product was never received, tracking confirms this order was undelivered.  I've phoned and emailed multiple times and never have had a response (phone goes to VM). 

I purchased about 8 printer cartridges six months ago.  Unfortunately, almost half of them did not work properly.  I returned two of the defective cartridges, however, they are trying to charge me again claiming the cartridges were not

Store charged me for ink cartridges and never shipped. Only when I called back did I find this out and only then did I get my money refunded. You'd think they'd have the decency to at least contact me as long as they were taking my

Yes, I called and asked if my order will ship from California, same day, they said yes. I asked if it will ship by UPS and they said yes. I was shipped from across the country the next and and did arrive for several days. DAN, was no help, so this

I ordered 4 ink jet cartridges from Ink Jet Super Store. My printer died, I called the company and asked to get a refund on two of the unopened cartridges. They sent me a return authorization. When they received the cartridges proceeded to tell me

Do NOT buy from them remanufactured toner cartridges. Their web site is absolutely lying trying to convince you they are as good or better than new. They may cost only 1/2 of a new cartridge, but they last only 10% of the new. Mine started to show

I recently ordered Hp 1209 replacement cartridges. The color remanufactured cartridge did not work at all. The black remanufactured cartridge DID work. I followed the request for a RMA carefully waited the two days and NOTHING. THREE more emails all

Horrible service, terrible product, and the slowest shipping I've had the misfortune to encounter. I gave them a try since their prices were several dollars cheaper than my usual store on ink cartridges. It took them 2 full weeks to get me my order.

Delivery remained in "pending" state until I called. After the agent apologized, offered a 5% discount and next day shipping, I still did not receive delivery. I called again, offered another apology, and 3-4 day delivery. Unfortunately, the process

They just wore me out. I GIVE UP, THEY CAN KEEP THE $16.00 !!! After returning a cartridge, the credit never happened. I was told that I returned the wrong cartridge. It was the one THEY sent me. ( I bought a lexmark, They clam I returned an epson) I

Easy ordering, quick delivery (4 days from CA to MA) and order was complete. Will definitely use them again and

This is by far the WORST company I've ever done business with. Every order I've placed has had a problem with it. They're always out of stock so your order just sits there until you call to ask why it hasn't been shipped. When you do call or use their

Horrible store. I have 2 printers. 3 of the Lexmark cartridges I ordered were absolutely dry and did NOT work at all. A very expensive Samsung ML2010 also did not work. I got absolutely no response to emails about their so-called Money Back

Sorry, but you really need to go elsewhere than this store. I ordered a Laser toner cartridge and was shipped something totally different. Our company usually shops with Quill - they're quicker and have a real customer service department. I chose to try

I have used them before and never had any issues. This time, I ordered two specialized printer cartridges. After a longer than expected delivery time, I opened the boxes to find the wrong cartridges had been sent. I called Customer Service to request

The old "in stock" on the website - not in stock in reality game. This was really annoying as I needed the drum unit and they set me back a week. Customer service was fine - I was able to reach them and they cancelled the order. The item still shows

As in most cases, ordering is easy, but one of two cartridges received was defective.... You have to buy a new one to get a replacement and ship the old one back. Essentially you're double billed for a cartridge you can't use, until their tech agrees

I bought an inkjet for my Dell 942 but it wouldnt work. Sent it back took a month to get refund, I had to pay shipping and 81 cents to get refund. I WOULD NOT BUY FROM THIS PLACE

Convenient website, prompt shipping, good product at a great price. Read my not-so-funny story if you have a problem with new toner cartridges... I ordered 2 toner cartridges for my 2 Laserjets. Both worked for about 15 pages and then ran out of

On their website they offer "Lexmark Remanufactured Inkjet Cartridges" with pictures of cartridges clearly in Lexmark packaging. When you order you receive "compatible" cartridges in plain generic packaging. The website description never mentions that

Find another supplier!! I lost time, money, and credibility dealing with this joke of a "store". They only shipped 2 of 3 cartridges ordered -- and when the third arrived, it was the wrong color! I ended up having to outsource one of my print jobs;

This place tells me the item I ordered is on back order with no ETA, 1 week after I placed the order! Also I called them to ask them the status, who know how long it would have taken them to tell me if I didn't call! This is totally unacceptable to me

Dear InkjetSuperstore... I'm one of your biggest customers and I have never been able to let you know what a great service you provide. I usually do not respond to forums but I was checking the other day how you were doing and I saw one bad rating,

Seven months after my only purchase from this company they charged my credit card (they keep your number on file) over $70 for no reason. They refuse to answer any correspondence on this matter and I have been forced to turn the issue over to my credit

In July I ordered a toner for my new copier from you. The toner was defective and I had to pay 120.00 to get my copier fixed due to the toner dumping out all over my copier. I called you and requested a refund in full including freight. You agreed to

They sent me the wrong toner cartridge 3 times. Each time I had to go through the exchange process to receive a new one, and each time they sent the wrong cartridge. After the 3rd time, they finally told me, and I quote, "We cannot give you the right

I tried to buy a magenta cartridge for my Okidata laser printer. It took them 1 week to fill the order and then a week travel time by ground FEDEX. They sent the wrong cartridge. I needed the magenta and bought one locally and sent back the black. But

Ordered on a Friday, expected it to ship on Monday. Checked Monday was told it would ship Tuesday. Checked Wednesday after it didn't arrive and was told they had a 'shipping department problem' and they didn't know when they would ship it. Yeah right.

I have no respect for a store that shows everything as STOCK...does not notify customers that there is no stock when ordering...and makes the customer call to get info. in this day of automation of etailing there is no excuse for misleading their

Just Terrible. Ordered HP Q2610A compatible cartridge on August 31. I probably printed about 50 pages before it started leaking toner everywhere. Now when I print, the entire page is speckled to where you can barely make out the words. It's completely

I placed an order on October 25, 2006. Pacakge was shipped to billing address instead of shipping address. The billing address was a house that I was moving out of when I placed the order, which was vacant when the package arrived. Despite the house

Can't deliver the product, non-responsive. I ordered an imaging drum for an HP2550n. After 3 business days, the order had not shipped. You cannot get through to a person on the phone, and messages left for Customer Service and Sales were not returned.

I ordered a toner from this site. It arrived all right but did not work at all. I would not shop here. They don't pick up phone. You have to leave

Absolutely horrible customer service. I placed an order on Monday morning in part due to the promise of the same day shipping on the website. When I hadn't received anything on Friday I called and found that they had not even shipped the product yet!

I needed replacement parts for my printer ASAP and paid extra for FedEx 2 day shipping since they had the parts in stock. NO COMMUNICATION as to the status of the order (like their website says) and I had to keep calling to find out where my items were.

I will tell to all of my friends to make business with you! The Customer Service is great. I needed to ask some questions about my purchase and they answered all the questions to me, they are very nice persons. I fell in love with them! lol. No doubt I'm

One of the worst. Claim next day shipping - not shipped after two. Canceled order by their email and phone on third day. They have an answering machine on the phone. No reply from them. Charged my credit card on the fourth day. Don't buy from them.

I HAD NEVER SEEN SUCH CUSTOMER SERVICE! I was waiting it to be kinda good, but I never thought it was this good... I mean, I had a request for a return and ended up getting an amazing response... they really back their products... so I want everyone to

I left a voicemail and they called me up in 10 minutes! Great!!! I had a problem with 4inkjets.com and they never helped me, so I tried with you and I am satisfied and would order again, that's for sure! Your Customer Service is

This store is quite good, everything answered, well packed... cool spot... I will shop here again soon when I need cartridges again, will check quality

You are the best! I mean it! I placed and order for some toner cartridges, and i got it right on time. I had to call to your Customer Service, and honestly: it was really nice, you are very amiable. You guys, you do know what you do! Keep doing

Great y'all... I love this products and will keep on using you the next time... always good customer service

Hey, I bought my toner cartridges today and was a bit hesitant and called them and left an email and they both were answered! That's what I call responsivenes...

INKJETSUPERSTORE RULES!!! this is like the best inkjets store ever!! and i don't even need to leave my place to get the ink!! thanks for your help

I'm really glad with my purchase of ink. This page is wonderful, extremely clear. I found what I wanted to buy. I had many doubts and I called up their Customer Service, honestly: they are great! They are brilliant, they have a mixture of professionalism

Thank you! I loved the shopping experience at inkjetsperstore.com... shipping was fast, and I had some doubts but as usual, I called and was asked to leave a voice mail that they responded in 20 minutes... thanks again for the

Got my order in 5 days. Had a question and was given an answer by e-mail the same day. Would use this vendor

They never shipped my item. I purchased ink cartridges from this company in May. Didn't get the item and they said that the package was lost. I checked the tracking number and it was not even in the system. They said they were going to ship me a new

I ordered 2 Fax cartridges (compatible Brothers); both arrive with the plastic arm that connects the 2 spools broken (highly odd, as both seemed to be package decently by the 3rd party manufacturer and Inkjet superstore). Shipping took 12 days from order

Top Prices, Fast Delivery. I used to by at amazon, now Inkjetsuperstore is the place to shop for ink and toner. No where else to go. Thank

Superb Shopping Experience. I recommend Inkjetsuperstore to all my friends. Greatest price on Market and fast delivery, what else can u ask for?

I will NOT be using inkjetsuperstore.com again. There web page is EXTREMELY SLOW. I tried different browers and different computers, but the problem is on their end. ALSO - my 3 attempts at contacting them via phone only resulted in my leaving

I placed my order for ink cartridges that were already in stock. I needed them ASAP so I had paid for FedEx delivery. It is now 8 days later and I still have not received my product. To make matters worse, it is impossible to contact anybody at this

No products after almost 2 weeks, left 3 messages and no response. Tried to cancel order. No response. Lousy customer service. I was ripped off and no one to communicate with. Glad others had better success than

I have recommended this store to everyone I know. I ordered a copier cartridge for 1/3 of the price that I can find it locally. I received the order within 3 days. I am now purchasing cartridges for my

They set things up with Fed-ex but never actually shipped the package. Took them about a week to respond to my requests about the status of the order. Finally got the ink about 3 weeks after I ordered it. I'm not buying from here

I ordered 4 second party toner cartridges for Brother printers. Out of the 4, 2 were defective. I returned these, and received replacement carts pretty quickly, and preprinted mail FedEx labels for the returns. Unfortunately, there is an

I ordered ink for a Dell computer. Order arrived within two days. Price was extremely competitive; output was excellent. I would not hesitate to recommend this store to others. However, I would be foolish to try and vouch for the consistency of their

Place an order for 2 replacement drums for Sharp copiers, received 1 toner cartridge for a Xerox copier. I returned it, but 45 days later and no communication, no drums, no credit, no communication of any sort. I finally disputed the charge on my

I payed half as much for the toner cartridge from inkjet superstore than I would have from one of the major electronics stores. The item arrived quickly, and so far the toner cartridge prints crisp and clearly. I would recommend this store to anyone

Ordered a printer cartridge that was supposed to be in stock. I didn't receive it for 10 days and sent an email inquiry. Was told that it was out of stock for another week. At the end of that week I got an email confirming it was sent and that my credit

The on-line experience was flawless -- until I did not receive my order. I got three e-mails saying my order was received, processed and shipped. I had upgraded shipping from free to paying for 2-day FedEx. No tracking number was provided. The order did