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Sep 05 '07
I purchased a toner cartridge for my fax machine. It worked for about a week and then a piece of the cartridge broke off, making it unusable. I was surprised how easy it was to return the defective one - Fill out an online form, print a Fedex shipping label, and the package was picked up and shipped at no cost to me!
The replacement I received was also defective, but again I had no problem returning it. Each time I contacted customer service, I was able to get right to the point. Everyone I spoke to was extremely friendly and helpful. Because both cartridges I received were broken in the same exact place, I wanted to let them know that I had received two broken cartridges, in case their latest shipment was all defective.
Inkjet Superstore has remarkable pricing, an easy no-hassle return policy, and an excellent customer service team which will keep me coming back!
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Sep 05 '07
Professional service delivered with excellance
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Dec 31 '07
I thought it was a regular ink cartridge, not remanufactured. I think this is why it is so cheap, but I am wondering if it is ok for my Epson printer. I have had some problems with the ink and printing. I appreciate the very cheap prices, and that my ordering process is fast and easy. It doesn't take very long to receive my order.
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Sep 19 '07
I purchased a drum for my printer but still had streaks on my printing. I got a return form but while talking to the representative I began to suspect my cartridge. I decided to order a new cartridge and even if that cured my problem I would keep the drum as a spare. It worked fine!
Jimmie
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Feb 12 '08
No problems!
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Sep 19 '07
Reliable, cheap and fast
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Oct 04 '07
I was pleased how fast my order was completed and delivered.
Priceing was very good as well. I plan to place on order here again in the future.
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Jul 04 '07
Liked the way they confirmed my order by calling me via phone to assure I was the one ordering the merchadise.
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Oct 05 '07
In my first order I received a bad color cartridge. I called your office and without any hassle had a new cartridge expressed to me within a couple of days. I was very surprised and pleased with how this was handled. I will definately shop with you again.
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Jul 15 '07
I found what I needed fast and easy was pleased with the price and service.
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Jul 04 '07
it was fine
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Apr 24 '08
Easy
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Oct 04 '07
good prices, fast shipping, always discounts on site.
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Jun 23 '07
After about a week went by with no action on my order (only confirmation that my credit card was OK), I put in a request via their system on line to find out what the status was and was told by email that they were out inventory (no stock). I think I should have been at least notified or on-line status should have shown the item on backorder. I went back on line and checked the item they were selling which still showed that it was available in stock. I was told that item will not be available until mid July, I agreed to go ahead and process the order, however now I think I will cancel the order as I have found the same item on e-bay for far less
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Jul 18 '07
Excellent right across the board, including: range of products, helpful website, packaging, speed, quality of products, and quality of customer service.
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