Inkjet Superstore

I purchased about 8 printer cartridges six months ago.  Unfortunately, almost half of them did not work properly.  I returned two of the defective cartridges, however, they are trying to charge me again claiming the cartridges were not

Store charged me for ink cartridges and never shipped. Only when I called back did I find this out and only then did I get my money refunded. You'd think they'd have the decency to at least contact me as long as they were taking my

Yes, I called and asked if my order will ship from California, same day, they said yes. I asked if it will ship by UPS and they said yes. I was shipped from across the country the next and and did arrive for several days. DAN, was no help, so this

I ordered 4 ink jet cartridges from Ink Jet Super Store. My printer died, I called the company and asked to get a refund on two of the unopened cartridges. They sent me a return authorization. When they received the cartridges proceeded to tell me

Do NOT buy from them remanufactured toner cartridges. Their web site is absolutely lying trying to convince you they are as good or better than new. They may cost only 1/2 of a new cartridge, but they last only 10% of the new. Mine started to show

I recently ordered Hp 1209 replacement cartridges. The color remanufactured cartridge did not work at all. The black remanufactured cartridge DID work. I followed the request for a RMA carefully waited the two days and NOTHING. THREE more emails all

Horrible service, terrible product, and the slowest shipping I've had the misfortune to encounter. I gave them a try since their prices were several dollars cheaper than my usual store on ink cartridges. It took them 2 full weeks to get me my order.

Delivery remained in "pending" state until I called. After the agent apologized, offered a 5% discount and next day shipping, I still did not receive delivery. I called again, offered another apology, and 3-4 day delivery. Unfortunately, the process

They just wore me out. I GIVE UP, THEY CAN KEEP THE $16.00 !!! After returning a cartridge, the credit never happened. I was told that I returned the wrong cartridge. It was the one THEY sent me. ( I bought a lexmark, They clam I returned an epson) I

Easy ordering, quick delivery (4 days from CA to MA) and order was complete. Will definitely use them again and

This is by far the WORST company I've ever done business with. Every order I've placed has had a problem with it. They're always out of stock so your order just sits there until you call to ask why it hasn't been shipped. When you do call or use their

Horrible store. I have 2 printers. 3 of the Lexmark cartridges I ordered were absolutely dry and did NOT work at all. A very expensive Samsung ML2010 also did not work. I got absolutely no response to emails about their so-called Money Back

Sorry, but you really need to go elsewhere than this store. I ordered a Laser toner cartridge and was shipped something totally different. Our company usually shops with Quill - they're quicker and have a real customer service department. I chose to try

I have used them before and never had any issues. This time, I ordered two specialized printer cartridges. After a longer than expected delivery time, I opened the boxes to find the wrong cartridges had been sent. I called Customer Service to request

The old "in stock" on the website - not in stock in reality game. This was really annoying as I needed the drum unit and they set me back a week. Customer service was fine - I was able to reach them and they cancelled the order. The item still shows

As in most cases, ordering is easy, but one of two cartridges received was defective.... You have to buy a new one to get a replacement and ship the old one back. Essentially you're double billed for a cartridge you can't use, until their tech agrees

I bought an inkjet for my Dell 942 but it wouldnt work. Sent it back took a month to get refund, I had to pay shipping and 81 cents to get refund. I WOULD NOT BUY FROM THIS PLACE

Convenient website, prompt shipping, good product at a great price. Read my not-so-funny story if you have a problem with new toner cartridges... I ordered 2 toner cartridges for my 2 Laserjets. Both worked for about 15 pages and then ran out of

On their website they offer "Lexmark Remanufactured Inkjet Cartridges" with pictures of cartridges clearly in Lexmark packaging. When you order you receive "compatible" cartridges in plain generic packaging. The website description never mentions that

Find another supplier!! I lost time, money, and credibility dealing with this joke of a "store". They only shipped 2 of 3 cartridges ordered -- and when the third arrived, it was the wrong color! I ended up having to outsource one of my print jobs;