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Instawares

Overall service rating:  Store Rating: 3.0
Reviewed by 366 customers
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Showing 1-15 of 170 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 - View all   Next
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Overall Rating:Store Rating: 5.0
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Excellent communication and service!!

by firstresponse1New Member, Jan 30 '12
We contacted several restaurant supply companies when we opened our restaurant last year. We weren’t just looking for a great price, but the quickest delivery was also important since we had very little time until the planned soft opening. We ...
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Overall Rating:Store Rating: 5.0
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A experience of a life time that I will never forget.

by caterNew Member, Jan 29 '12
My experience was enjoyable with this site. This was the first time that I had ordered from any site for merchandise and I can truly tell you that I will be shopping from this site again. The delivery of my produce was timely and my Order was accuracy my ...
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Overall Rating:Store Rating: 5.0
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Great ice machine

by jdonNew Member, Jan 26 '12
We recently bought the scotsman commercial ice machine (CU3030MA-32A) for my pizzeria. We had an ice machine that was not making ice very quickly. The repair man told us that we needed to replace the thermostat. He said he would recommend getting another ...
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Overall Rating:Store Rating: 1.0
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Stay away from this UNETHICAL online company

by baytroc, Jan 07 '09
i ordered 2 items and within a few days they charged my credit card. i got an email with a tracking number so which meant it had been shipped. as it turned out, the tracking number does not exist when i wanted to track my order. i write them email got 1 ...
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Overall Rating:Store Rating: 2.0
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Smooth CS dealings but poor shipping practices.

by kuma601, Dec 03 '08
This is a delayed review...I didn't realize specific sellers could be reviewed. (The following are notes from my experience with this seller.) This involves an order placed 12-07.Online sites vary so before learning the hard way, I verify item ...
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Overall Rating:Store Rating: 1.0
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HAS TO BE THE WORST COMPANY ON INTERNET

by ladyzaa1, Jan 02 '08
NEVER NEVER NEVER NEVER TAKE A CHANCE WITH INSTAWARES!!!! I made a $500 purchase with this co was best price I could find and grnd ship was free. I ordered items 2 wks in advance of when I needed them. Ordered 2 of the same thing just in different ...
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Overall Rating:Store Rating: 1.0
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Horrible. Waiting for credit since '06. InstaOffice and SuiteSupply are same company-Beware!

by dognamedspot, Sep 22 '07
If you're also having trouble with Instaware, *please* read this to see where to file a complaint (FTC and BBB)...This company should have been put out of business long ago. And, beware as they are operating as InstaOffice and also, apparently, as ...
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Overall Rating:Store Rating: 1.0
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Shipped incorrect item followed by lousy customer service.

by blackgriffen, Aug 02 '07
The initial prices were low, but the shipping costs were high. They then sent me the wrong item - a similar item that reasonably should have done the same job but I later learned was inadequate. Upon contacting them about the matter over the phone and ...
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Overall Rating:Store Rating: 1.0
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AVOID INSTAWARES IF YOU VALUE YOUR MONEY.

by allthetea, Jun 07 '07
My InstaWares nightmare began in June last year when I ordered 2 hot water machines with express delivery, an $1,100+ purchase. While they were listed as in stock, they weren't, but I wasn't able to get a straight answer on that for several weeks. Since ...
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Overall Rating:Store Rating: 1.0
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Terrible to do business with. Avoid Instawares at all cost.

by gronn, Apr 17 '07
I ordered a large stock pot for ~$130 on March 9, 2007. They charged my card almost immediately. However, I never received any sort of email confirmation of my order...nor did I ever receive the stock pot. When I ordered, my item was listed as ...
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Overall Rating:Store Rating: 1.0
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Misrepresent their products, both on line and via live Customer Service.

by schick2u, Apr 10 '07
I sure wish I would have checked with your website first. Yes, they are a wolf in sheep's clothing. They clearly misrepresent their product. Item was listed on line as 1 Pack, with 6 items in the package. The price was the best I had found so I ...
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Overall Rating:Store Rating: 1.0
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AVOID THESE IDIOTS!

by rdc90254, Mar 22 '07
We ordered a Vollrath wok from Instawares on 2/21/07, and the total of $38.14 was immediately charged to our credit card. The website said the item would be shipped within 1 to 2 business days. However, we changed our mind and called Instawares' 800 ...
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Overall Rating:Store Rating: 1.0
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Better Off Dead

by appleman1, Dec 29 '06
BETTER OFF DEAD Remember the cult movie where the newspaper boy was consistently pestering John Cusack for his $2? I now feel like the little boy in our attempt to get our money back. Our journey with this company started back in August when we ...
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Overall Rating:Store Rating: 1.0
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Awful experience. I would never used them again.

by cjackson912, Oct 17 '06
I ordered a champagne fountain which was supposed to be shipped in three to ten days. They told me it was in stock and that I should receive it within two weeks. When it didn't arrive, I called back and was informed that it had been shipped from the ...
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Showing 1-15 of 213 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Jun 18 '11
Two problems with numerous orders. Overall, service, price and delivery are...
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Overall Rating:Store Rating: 5.0
 
Mar 31 '11
good shopping
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Overall Rating:Store Rating: 5.0
 
Feb 06 '10
Efficient,immediately responsive to request for an emailed invoice, and...
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Overall Rating:Store Rating: 5.0
 
Feb 03 '10
Excellent service.
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Overall Rating:Store Rating: 5.0
 
Sep 22 '09
Website was easy to navigate. The price of the product was much cheaper than...
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Overall Rating:Store Rating: 1.0
 
Jul 07 '09
The order came in good time. The product broke in its second days use. That is...
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Overall Rating:Store Rating: 4.0
 
Mar 04 '07
Shopping was O.K. I haven't received my order yet, but did get an email about...
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Overall Rating:Store Rating: 5.0
 
Feb 28 '07
xcellent!!!!
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Overall Rating:Store Rating: 3.0
 
Feb 22 '07
Many of the items have incomplete product descriptions. The complete dimensions...
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Overall Rating:Store Rating: 4.0
 
Feb 21 '07
I ordered these containers for a church project. We sell homemade chocolate...
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Overall Rating:Store Rating: 5.0
 
Feb 17 '07
Good experience...will contact again if needed.
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Overall Rating:Store Rating: 5.0
 
Feb 15 '07
The website was very easy to navigate. I was able to find the product I was...
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Overall Rating:Store Rating: 2.0
 
Feb 14 '07
I did not receive all the products that I ordered and paid for. please contact...
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Overall Rating:Store Rating: 5.0
 
Feb 14 '07
I was very pleased with my merchandise and will definitely use your service...
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