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Instawares

Overall service rating:  Store Rating: 3.0
Reviewed by 336 customers
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Overall Rating:Store Rating: 1.0
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A wolf in sheeps clothing.

by jican , Feb 13 '07
I was looking for a certain kitchen gadget around the holidays and found the lowest price listed was at Instawares.com. I ordered it on December 27, 2006. I was not notified if the item was in stock or not at the time of purchase. Instawares appears ...
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Overall Rating:Store Rating: 1.0
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They charge your card even when items are out of stock

by mtnview_dave , Feb 18 '04
I placed an order on January 18 on products that the website stated were in stock. My credit card was charged immediately, but the products never arrived. I called and told part of my order was backordered, but that it would ship by the end of the week ...
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Overall Rating:Store Rating: 1.0
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DISGRACEFUL

by chrisandmegs , May 20 '06
Please, folks, steer clear of Instawares. Don't shop with companies that have such poor service, reward those that go the extra mile. Even if you are one of the lucky ones, it doesn't change the fact that others are treated so badly. Check out their ...
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Overall Rating:Store Rating: 1.0
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Horrible. Misleading, frustrating - waste of time and money

by spinsterlady , Jun 29 '06
My experience with Insta-wares was more like Insta-Scams. I give them the lowest possible rating and urge people to avoid them at all costs. I'm out $150 and have no idea when I'll get any part of my money back. I ordered item on Friday 6/23 ...
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Overall Rating:Store Rating: 1.0
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Horrible. Waiting for credit since '06. InstaOffice and SuiteSupply are same company-Beware!

by dognamedspot , Sep 22 '07
If you're also having trouble with Instaware, *please* read this to see where to file a complaint (FTC and BBB)...This company should have been put out of business long ago. And, beware as they are operating as InstaOffice and also, apparently, as ...
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Overall Rating:Store Rating: 1.0
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Shipped incorrect item followed by lousy customer service.

by blackgriffen , Aug 02 '07
The initial prices were low, but the shipping costs were high. They then sent me the wrong item - a similar item that reasonably should have done the same job but I later learned was inadequate. Upon contacting them about the matter over the phone and ...
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Overall Rating:Store Rating: 1.0
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Misrepresent their products, both on line and via live Customer Service.

by schick2u , Apr 10 '07
I sure wish I would have checked with your website first. Yes, they are a wolf in sheep's clothing. They clearly misrepresent their product. Item was listed on line as 1 Pack, with 6 items in the package. The price was the best I had found so I ...
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Overall Rating:Store Rating: 1.0
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Disgraceful service. Worst online vendor ever.

by yishengz , Jul 13 '06
Avoid this company like a plague. Their service is a disgrace. I ordered a Dutch style baker's rack on June 17. My credit card was charged instantly. Ten days passed by and I heard nothing from them. I went to their web site, sent them an email ...
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Overall Rating:Store Rating: 2.0
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Smooth CS dealings but poor shipping practices.

by kuma601 , Dec 03 '08
This is a delayed review...I didn't realize specific sellers could be reviewed. (The following are notes from my experience with this seller.) This involves an order placed 12-07.Online sites vary so before learning the hard way, I verify item ...
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Overall Rating:Store Rating: 1.0
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AVOID THESE IDIOTS!

by rdc90254 , Mar 22 '07
We ordered a Vollrath wok from Instawares on 2/21/07, and the total of $38.14 was immediately charged to our credit card. The website said the item would be shipped within 1 to 2 business days. However, we changed our mind and called Instawares' 800 ...
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Great prices - Poor & mishandled shipments

by rodneyd , Jun 19 '06
Ok, I've ordered over $1000 in products from them from 4 major orders in the past year and here's how they break it down: 1. Your order ships from a variety (up to 8) different warehouses and some drop shipped directly from manufacturers. Some ...
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BAD!

by honestyrules , May 03 '06
They charged my credit card immediately but 18 days after taking payment they still have not shipped the order. On my first phone call to customer service, they said my credit card had been chosen for "verification" and it would be 24-48 hours longer ...
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Overall Rating:Store Rating: 1.0
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Awful experience. I would never used them again.

by cjackson912 , Oct 17 '06
I ordered a champagne fountain which was supposed to be shipped in three to ten days. They told me it was in stock and that I should receive it within two weeks. When it didn't arrive, I called back and was informed that it had been shipped from the ...
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Overall Rating:Store Rating: 2.0
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It took 3 phone calls to find out they could not deliver the product.

by kurt3908 , Mar 14 '05
I won't use Instawares.com again. The product I purchased was not only out of stock, but it was discontinued. I doubt Instawares would ever have informed me of this fact if I had not been very diligent and patient in my efforts to check the status of ...
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Overall Rating:Store Rating: 1.0
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AVOID INSTAWARES IF YOU VALUE YOUR MONEY.

by allthetea , Jun 07 '07
My InstaWares nightmare began in June last year when I ordered 2 hot water machines with express delivery, an $1,100+ purchase. While they were listed as in stock, they weren't, but I wasn't able to get a straight answer on that for several weeks. Since ...
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Overall Rating:Store Rating: 5.0
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Sep 01 '04

Very easy to search the site..Excellent prices and fast delivery
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Overall Rating:Store Rating: 4.0
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Sep 01 '04

I have been shopping at Instawares for almost a year now and have always been satisfied
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Overall Rating:Store Rating: 5.0
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Sep 01 '04

everything went very smoothly. Shopping in your site was a breeze and the fact that pictures were available helped us make a decision right on the spot. Will shop here again for all our sample needs.
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Overall Rating:Store Rating: 3.0
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Sep 01 '04

The first box of plastic wine glasses I received was fine, the box was a little damaged, but the second box looked really bad and a lot of the plastic wine glasses were broken. I called customer service and within the next day or so received another box in good condition. The customer service rep was very apologetic. I still have the damaged box and waiting instructions to return the damaged box. I was very pleased with the items I purchased.
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Overall Rating:Store Rating: 5.0
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Sep 23 '04

I had a good experience with Instawares and will probably use them again in the future.
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Overall Rating:Store Rating: 4.0
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Sep 01 '04

It was really good and they had the product that I had been looking for.
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Overall Rating:Store Rating: 2.0
 
Jul 19 '06

Ordered product on July 2nd, and as of July 18th, still haven't received it. Called last week because they debited my account for item before it was shipped. Called them, item was out of stock at the warehouse and would be shipped from another warehouse. The only merchant I've dealt with that takes your money before item is shipped. Definitely will not order from them again.
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Overall Rating:Store Rating: 5.0
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Sep 01 '04

Instawares is a good store. Fast ship, good web site.
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Overall Rating:Store Rating: 2.0
 
Aug 17 '06

earlier orders were well shiiped and tracking was easy. this order is taking forever. 2 followups on line and one by phone (with a long delay) before anybody even acknowledged that we haven't received everything. supposedly its on its way now, we'll see.
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Overall Rating:Store Rating: 5.0
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Aug 15 '04

Instawares has a wide selection and variety of the metered air fresheners I purchased. Their website was very accessible and easy to navigate. The products were very reasonably priced. I will not hesitate to use this site for future purchases.
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Overall Rating:Store Rating: 5.0
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Aug 24 '04

great products; quick shipping; would buy from them again
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Overall Rating:Store Rating: 5.0
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Aug 25 '04

Easy, good price, prompt shipping, no problems. Very pleased.
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Overall Rating:Store Rating: 5.0
 
Feb 14 '07

I was very pleased with my merchandise and will definitely use your service again!
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Overall Rating:Store Rating: 1.0
 
Jun 30 '06

ordered 2 items, received only one. merchant has given no response to emails.
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Overall Rating:Store Rating: 3.0
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Aug 26 '04

When I recieved that items, they were still usable, but the box they were in was very beat up and some of the merchandise was scratched up.
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Showing 1-15 of 208 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Next



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