Ira Wood & Sons, Inc.

The price of products is reasonable. However, in my opinion, I consider the charge for shipping and handling to be high. I experienced, in what I believe to be deceptive ordering practices and received incomplete shipping contents. Was never told that a ...

I purchased a Villeroy & Boch wash basin on 09/30/08. The sales staff was friendly and helpful. I was told to expect the basin in about 3 weeks. It arrived 10/28/08 in a shattered condition. I immediately contacted IW and a case number and person ...

I made a mistake and should have read the reviews first. I ordered an "in-stock" faucet with 2 day delivery. My experience and perceptions as follows:1. I should have taken the warning when I received notification that my order had been "approved". I ...

Terrible place.  I redid my whole house and stupidly thought it was a better deal to order from them vs. getting items locally.  I worked with a Diane on their team and when trying to get the sale; she assured us verbally that they'd work with ...

I should have looked at epinions before I placed my order - DO NOT buy anything from this company! I purchased 7 matching items (only $1.62 apiece) as gifts for a Boy Scout ceremony. I actually received a shipment within two days and everything was ...

Buyer Beware - Bought all my plumbing fixtures from them for a new house we are building in another state which is a 12 hour drive away. Because it's a brand new home, we were required to purchase our fixtures 8 months ago so that the plumber would ...

I ordered an Elkay copper farmer's sink on March 5th, without looking at the reviews first. I got email notification that the sink was shipped on March 6th. It was delivered in the original Elkay box on March 11th or 12th, while I was out of town due to ...

I ordered a sink on a Thursday and paid $162 for guaranteed Saturday Fed Ex delivery.  The sink arrived on Monday.  It would have come on Tuesday if I had done their free shipping.  I needed the sink for the installer on Saturday, ...

I placed an order with Ira Woods & Sons and within 30 minutes I called to correct a problem as I learned I had ordered the wrong thing. I was informed that it had already shipped. I was shocked but I then said I would refuse the package and their ...

Purchased an American Standard vanity and matching marble top. Marble top started flaking almost immediately upon install. This company was unresponsive and un-available to take care of me. They only want to email you back and forth; good luck talking ...

Not impressed! Ordered sink and high end faucet was told 2-3 weeks. They said everything would ship together. I got confirmation email of order and noticed shipping address was wrong. Called back and left messages and emailed sales to change the address ...

Strong words of advice to anyone who wants to purchase from this company and any of their websites - DON'T.  Please do yourself a favor - take very seriously all the negative reviews about this company that are posted throughout the ...

This is a great place to buy your kitchen appliances. First I went into Epinions.com to find locations to buy a Citristar Juicer. Immediately several vendors came on the screen. Ira Woods and Sons Inc was the most reasonable price wise. I read several ...

Placed an order on-line on 3/30/07 for two faucet sets. Should have reviewed their Return Policy more thoroughly. After placing my order, I decided to go with a different faucet. I will have to forfeit about $60.00 of my expected credit for returning ...

I was trying to find some replacement cartridges for a 20 yr old Elkay faucet. I had the spec sheet on the old faucet so I Googled the model number and found an identical faucet at Ira Woods & Sons. As it would turn out, I could order parts from Ira ...