JC Penney

I ordered a bunch of clothes from jcp, many of which were back ordered. I kept getting emails saying the back order date was being pushed farther and farther back. I emailed back wanting to know why. The lady replied that one of my items was ...

'Never again' is how I feel about JCPenney. Having lived overseas for the last 12 years, when I returned to the US I felt comfortable buying online from JCPenney. My memory was of a company which offered quality products and good prices, and of a company ...

Ordered an end table on the 15th of October. Received an e-mail indicating that it had shipped on the 16th (which of course means its first travel day is the 17th) 6 business days later, had not seen hide nor hair of my item, and no tracking number had ...

After much shopping on-line for a bed & dining set for my husband, who moved to another state for a job, I ordered both items from JC Penney's, and used a coupon code I had. Since husband couldn't be home to take delivery, we chose store delivery. I ...

I shopped around online for a bedroom set looked at several on jcp.com.  Jcp offers white glove delivery (setup and placement with delivery) on some bedroom sets. I did not realize it had to specify white glove. I thought all of there furniture ...

For $116 in delivery charges alone, I expected more from JC Penney than from services that deliver for free. For that money, I got a giant box full of packing materials, and a splintered dresser with exposed nails. It's so broken it wouldn't even ...

We made one internet purchase from JCP and were unknowingly signed up for some program called SB Savings solutions after the purchase. JCP said that we signed up for a ten dollar off coupon and were automatically signed up for a ten dollar reoccurring ...

I purchased the SP Monet bed set with premium frame  12/08/2008. The bed box spring collasped causing the mattress to sag. I called customer service. The agent to do the assessment called to set up an appointment. He was extremely nasty when he ...

I USED to love buying jewelry at JCP until I encountered a problem buying this item online. I purchased this item as a gift on 4/11 and today is 4/20 any item hasnt been shipped yet! I've purchased hundreds of items online and Im used to getting them no ...

THE WORST, STAY AWAY FROM PENNY FURNITURE! THEY DON'T CARE ABOUT CUSTOMER SATISFACTION AT ALL. I HAVE HAD SO MANY PROBLEMS BECAUSE I MADE THE MISTAKE OF ORDERING A CHAIR ON LINE. IT WAS A CHRISTMAS GIFT, IT WAS THE MOST UNCOMFORTABLE CHAIR WE EVER SAT IN ...

Can I give it a zero?  I ordered several items online for my husband.  Got a great value and decided in order to keep the cost down I would pick it up from the store.  First they gave me some of my order at the customer service desk and ...

My wife and I have purchased a wide variety of products for our home through the JC Penney catalog.  Because our windows require 108 inch curtains, we normally find that we have to special order curtains.  JC Penney has been our ...

I bought a diamond bracelet on JC Penney's website as a part of their black friday sale.  The bracelet was on sale for a great price usually around $600 it was selling for merely $99 which is great deal for a sterling silver and ...

The BEST the BEST the BEST the BEST!  I have ordered online a LOT from JC Penney's over the years.  I've also ordered from other stores.  No company beats JC Penney's for ease of ordering, prices (esp. when there are sales), fast shipping, ...

A week ago my mother and I visited the store in Starkville, MS.  While she was shopping, I asked an associate to assist me in ordering a robe.  The associate was great and the order was placed. My mother had good luck (with the assistance ...

I have several upcoming events, and decided to purchase some new shoes.  I wanted something comfy yet that wouldn't stand out as being a sneaker.  Due to foot problems, I cannot wear heals, plus I have a double-wide foot ... so selection can be ...

Finally placed an order online after figuring out the stores don't carry as much as they used to.  In my case this time I am needing an ironing board.  I miss the old days of getting in the car to go get the item I need or want.The website ...

I bought some items online, to be shipped to Korea.I was buying seasonal items but was realistic and expected them within a month. A month *later* I got notice that the items had been sent.The website never said that the items were out of ...

I recently purchased a crib mattress from the JC Penney Online Store, and was quite disappointed at first. When the item was delivered, the plastic it came in had a big tear in the bottom. I didn't think anything of it until I took the mattress out ...

I love J C Penney's. I have purchased my clothes there for years. I can order online and everything fits me to a tee. I have tried numerous sites for clothing and have been disappointed more times than not. Maybe I have a weird body shape bur all I know ...