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J.L. Hufford

J.L. Hufford

Overall service rating:  Store Rating: 4.5
Reviewed by 262 customers

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Showing 1-20 of 28 reviews Page 1 2   Next
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Overall Rating:Store Rating: 5.0
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Efficient, reliable, friendly. A great transaction all around!

by , Oct 19, 2010 Rated a Helpful Review
I have ordered from JL Hufford in the past and have always enjoyed great customer service.  They were always willing to find an answer for me, never making me search longer online or be passed to a manufacturer.  This time was no ...
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Overall Rating:Store Rating: 5.0
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All-Around Very Good

by , Jul 9, 2008 Rated a Helpful Review
I was looking for a Rancilio Silvia at JL Hufford and upon calling them, I ended up buying a Pasquini Livietta. Their sales staff was friendly and helpful. I explained that this was to be my first espresso machine, but I wanted to make it myself rather ...
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Overall Rating:Store Rating: 1.0
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Very Disappointing Customer Service If There's a Problem

by , Apr 4, 2008 Rated a Helpful Review
Well, I thought that I would be able to write a favorable review about my experience, that is, of course, until I actually needed customer service. Ordering and delivery speed were great. I chose to order through J.L. Hufford based partly on the ...
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Overall Rating:Store Rating: 5.0
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I have always had good service and quality tea from J.L Hufford.

by , Sep 27, 2003 Rated a Helpful Review
I have been purchasing Chai tea from J.L. Hufford for about a year now. They always get the tea to ...
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Overall Rating:Store Rating: 5.0
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Excellent

by , Aug 20, 2003 Rated a Helpful Review
My order from J.L. Hufford arrived on time and was totally accurate and in excellent shape. I am 10 ...
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Overall Rating:Store Rating: 5.0
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My new source for Chai

by , Aug 18, 2003 Rated a Helpful Review
Lowest prices on the web that I could find for Big Train Chai. Free shipping for large orders a bonu ...
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Overall Rating:Store Rating: 5.0
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Great!

by , Aug 16, 2003 Rated a Helpful Review
I picked JL Hufford off the web due to a specific type of coffee I was looking for and was unable to ...
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Overall Rating:Store Rating: 5.0
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Everything was great! Service, selection, and price!

by , Aug 15, 2003 Rated a Helpful Review
Everything was great, loved the Vitamix and the price was very competitive, thank you! Nothing comp ...
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Overall Rating:Store Rating: 5.0
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Terrific

by , Aug 15, 2003 Rated a Helpful Review
I was looking for a coffee machine with several specific features (thermal carafe, 10 cup, auto off) ...
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Overall Rating:Store Rating: 5.0
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perfect

by , Aug 15, 2003 Rated a Helpful Review
The web site is easy to use. Order arrives timely. Free shipping on orders over $50. Has flavore ...
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Overall Rating:Store Rating: 4.0
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ordered what I wanted but had to hunt around a bit

by , Aug 15, 2003 Rated a Helpful Review
Have had good experiences ordering online form JL Hufford. Would like the "coffee" link on the homep ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Buyer Beware/return policy
by ,Apr 18, 2012
(Show)
I bought a very expensive teakettle from JLHufford, and after 12 days the whistle no longer works and water goes all over stove when pouring. I was told there is a 10 DAY return on teakettles. I am out $155.00. No support from customer
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Overall Rating:Store Rating: 1.0
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I will never buy from this company again, don't recommend.
by ,Jan 4, 2012
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I ordered a birthday gift for our daugher and needed to exchange for more expensive Blendtec and they REFUSED to exchange it for me.  I wanted a more expensive model and they would not let me exchange it because I was one day past the 30 days
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Overall Rating:Store Rating: 4.0
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JL Hufford comes through in the end.
by ,Jan 3, 2012
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Earlier I wrote a scathing review of JL Hufford. I would gladly like to report that the issue was resolved and I am now in the ranks of satisfied repeat customers of JL Hufford. There were misunderstandings and lack of communications on both sides, but
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Overall Rating:Store Rating: 5.0
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Excellent Customr Service - Excellent Over All Experience
by ,Nov 16, 2011
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" I purchased a Rancilio Rocky grinder from JL Hufford. The product is good, but this review is about how JL Hufford responded to my concerns. At first because of the way Rancilio packs and ships their products, I actually thought I was getting a used
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Overall Rating:Store Rating: 2.0
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Delived a defective machine right out of the box followed by chaotic Customer Support
by ,Feb 19, 2011
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I paid $800 for a refurbished Jura Capresso F9 expresso machine and paid extra for expidited delivery.  The machine arrived broken, and non-functional. Update:Ex actly one week after the defective machine arrived, J.L. Hufford
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Overall Rating:Store Rating: 2.0
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Very Weak Customer Service
by ,Dec 15, 2010
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Shipping is fast but customer service is a different story. I will avoid this store next time and use my local store instead since the espresso machine I purchased just not a good fit on on-line shopping. There are too many questions on machine itself
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Overall Rating:Store Rating: 0.0
 
Incredibly Fast Shipment (and for free!)
by ,Nov 8, 2010
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I ordered a Saeco coffee maker a few days ago and today the box was on my doorstep!  It came so fast I couldn't believe it!  I ordered online and am so very pleased at how quickly the order came.
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Overall Rating:Store Rating: 1.0
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The worst!
by ,Dec 28, 2009
(Not Yet Rated)
I ordered an expensive coffee maker from JL Hufford. The item was shipped late because the company was out of the item, although they said it was in stock. The coffee maker made terrible coffee, bitter, metalic, undrinkable. JL Hufford would not send a
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Overall Rating:Store Rating: 5.0
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The best!
by ,Feb 13, 2009
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Excellent selection and service. One of the only places around that has the Capresso Infinity grinder with stainless steel-colored plastic housing! Excellent customer service and order came with a surprise FREE 1/2 lb. bag of delicious house blend
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Showing 1-20 of 28 reviews Page 1 2 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 236 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Dec 13, 2006
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This is the third or fourth year that I have ordered from them and it has...
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Overall Rating:Store Rating: 5.0
 
Dec 12, 2006
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They are great!
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Overall Rating:Store Rating: 5.0
 
Dec 11, 2006
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Excellent! Easy web site to find and order what I wanted. Fast shipment. I...
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Overall Rating:Store Rating: 3.0
 
Dec 4, 2006
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could have better explanation of products
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Overall Rating:Store Rating: 5.0
 
Nov 30, 2006
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J.L. Hufford is a wonderful company to order from. They always provide the...
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Overall Rating:Store Rating: 5.0
 
Nov 27, 2006
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I really enjoy shopping at JL Hufford. They have the products I want at a...
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Overall Rating:Store Rating: 5.0
 
Nov 27, 2006
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good qualitiy products and timely service
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Overall Rating:Store Rating: 5.0
 
Nov 27, 2006
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It is easy and a pleasure doing business with them.
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Overall Rating:Store Rating: 5.0
 
Nov 25, 2006
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Just fine
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Overall Rating:Store Rating: 5.0
 
Nov 20, 2006
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great...came in mail very fast and order was correct and efficient thanks
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Overall Rating:Store Rating: 5.0
 
Nov 19, 2006
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Great service! Great product, now if they would just ship to Alaska!
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Overall Rating:Store Rating: 5.0
 
Nov 19, 2006
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Incredibly fast service, good product selection and prices
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Overall Rating:Store Rating: 5.0
 
Nov 15, 2006
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I shop w/J.L. Hufford every time I purchase the chocolate chai and have been...
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Overall Rating:Store Rating: 5.0
 
Nov 14, 2006
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Shopping at J.L. Hufford's wed-site was very easy and quick!
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Overall Rating:Store Rating: 5.0
 
Nov 14, 2006
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Very easy to find product. Received in very short time. Very good experience...
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Showing 1-15 of 236 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Next