Just Lenses

The company filled the order correctly and promptly. However, there were two issues:

1. There was a handling charge on the order that was significant and not readily visible. Had we seen this handling charge easily, we would have selected another vendor. The handling charge was 6.5% of the order. This was not a charge instead of shipping. The charge was in addition to shipping

2. The order status on the website is not updated. We received the order 5 days ago, but the website still describes the order as "processing." It was not possible to tell where we were in the process until the order actually arrived.

Ordered lenses on 6/26. Called customer service on 7/6 and was told that the lenses would not arrive until sometime after 7/15. Three weeks to get lenses???