I would recommend KaTom to my family and friends. by utvolfan1982 ,Feb 02 '09
I recently purchased some Anchor Hocking wine glasses from KaTom and felt compelled to write how satisfied I was with my entire ordering experience. First, the website was easy to use so I was quickly able to find exactly the right size of wine glass I was looking for and second, the customer service representive who called me to informme on a shipping issue (I had mistyped my zipcode), was very pleasant.
Great selection at great prices. However, I soon learned they do not stock everything listed on their website. My flatware order, heavy duty tongs, and all my Polar Ware items came from the manufacturer. This caused some delays, but only for 2 days. There was an exception on a large dinner fork that we both found it to be a special order item and the manufacturer was out. For the weekend they shipped me some regular dinner forks and I got them in time.
On another note- I absolutely love Polar Ware "The Edge" steam table pans and KaTom's price on them is great! After handling Vollrath and other brands, they either pinched or cut me. Not with "The Edge" pans as these are a dream to handle.
Great price + fast shipping = happy customer! by jlj01 ,Nov 19 '08
I ordered a cream whipper and was very pleased at the price and shipping. KaTom had the lowest legitimate price that I could find (a couple websites offered it for a couple buck less but all the reviews for those sites complained about never receiving the items ordered) and reasonable shipping rates. The best part was how quickly it arrived! I ordered it on a Weds. and it shipped the next day! I got it in less than a week, which isn't bad for basic UPS ground shipping.
professional courteous staff, informative site & fast shipping by arhiggins ,May 14 '09
i had a great experience with this company and how great it was to get an actual person on the phone! i ordered a large piece of restaurant equipment and I was contacted the same day i placed my order with my freight truck tracking number. better yet, my commercial refrigerator arrived as promised and i will definitely be ordering from this company in the future.
i am already looking at purchasing a fryer battery and I have done a thorough comparison shopping and hands down katom has the best prices around as well as the most information. they have videos about fryer filtration and the information about energy savings you can get by choosing one model vs another. only though this site am i able to learn so much about the products i am looking to purchase. great site and great company!
great selection and prices, ships very fast ! Kudos! Read more
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Dec 07 '05
lowest cost without sacrificing any quality. Name brand and new equipment, can't beat it. Read more
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Dec 07 '05
The items were purchased for our church kitchen renovation project. It was so easy to check out items on line and to purchase them at the right price. The online shopping experience was easy to complete and everything was delivered quickly. Read more
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Nov 06 '06
Pleased ..had the items in stock and the quanity I needed as well as helped on on the phone prior to receiving the product Read more
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Dec 07 '05
Ordered items to be shipped 2nd day air, they did not arrive on time. Was informed that the order was placed at a time that would have been forwarded to following day, therefore it did not arrive to me on time. Also I still had to pay 1/2 the freight charge rather than them refunding the whole amount. They were very nice to work with but dont' feel I should have had to pay the extra shipping charges. THere was no information on the website that I could see that would show that the order had to be placed in order to get it when expected. Read more
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Dec 07 '05
would definately recommend and will purchase from again!!!!! Read more
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Dec 07 '05
My on-line buying experience was very pleasant. The product was delivered on time & in excellent condition.
Thanks, Read more
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Dec 07 '05
This was my second order from Ka Tom, and have had excellent service both times. Had a minor credit card glitch (my fault) on this order, but merchandise was shipped the same day the problem was resolved. Read more
I have always had excellent experiences with all my orders from KaTom. Thanks for such good service. Read more
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Dec 07 '05
Notification via e-mail that the color I ordered was out-of-stock came promptly and included suggestions for possible alternatives. The item was sent out the same day I e-mailed back with my second choice, and I received the package that same week. Prices are good; customer service is excellent; I couldn't be more satisfied. Read more
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Dec 07 '05
Excellent product. Exactly as described. Best price found. Read more
Products were easy to find. Got just what I was looking for. Prices were good. Items arrived on time and in good condition. I would shop here again. Read more
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Sep 11 '06
Best prices available for my needs. Excellent custoemr service, fast ship times. Read more
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