KaTom Restaurant Supply

I recently purchased some Anchor Hocking wine glasses from KaTom and felt compelled to write how satisfied I was with my entire ordering experience. First, the website was easy to use so I was quickly able to find exactly the right size of wine glass I was looking for and second, the customer service representive who called me to informme on a shipping issue (I had mistyped my zipcode), was very pleasant.

Great selection at great prices. However, I soon learned they do not stock everything listed on their website. My flatware order,  heavy duty tongs, and all my Polar Ware items came from the manufacturer. This caused some delays, but only for 2 days. There was an exception on a large dinner fork that we both found it to be a special order item and the manufacturer was out. For the weekend they shipped me some regular dinner forks and I got them in time.

On another note- I absolutely love Polar Ware "The Edge" steam table pans and KaTom's price on them is great! After handling Vollrath and other brands, they either pinched or cut me. Not with "The Edge" pans as these are a dream to handle.

I ordered a cream whipper and was very pleased at the price and shipping.  KaTom had the lowest legitimate price that I could find (a couple websites offered it for a couple buck less but all the reviews for those sites complained about never receiving the items ordered) and reasonable shipping rates.  The best part was how quickly it arrived!  I ordered it on a Weds. and it shipped the next day!  I got it in less than a week, which isn't bad for basic UPS ground shipping.

I would definitely order from KaTom again.

i had a great experience with this company and how great it was to get an actual person on the phone! i ordered a large piece of restaurant equipment and I was contacted the same day i placed my order with my freight truck tracking number. better yet, my commercial refrigerator arrived as promised and i will definitely be ordering from this company in the future.

i am already looking at purchasing a fryer battery and I have done a thorough comparison shopping and hands down katom has the best prices around as well as the most information. they have videos about fryer filtration and the information about energy savings you can get by choosing one model vs another. only though this site am i able to learn so much about the products i am looking to purchase. great site and great company!