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Kitchen Universe

Kitchen Universe

Overall service rating:  Store Rating: 4.5
Reviewed by 1248 customers

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Showing 1-20 of 73 reviews Page 1 2 3 4   Next
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Overall Rating:Store Rating: 1.0
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NIGHTMARE COMPANY

by , Jan 29, 2009 Rated a Helpful Review
absolutely would never shop there again.  Ordered an item that was supposed to be in stock, waited 2 weeks and called.  they said it would be another week, so I cancelled the order.  Called back to make sure that they had not charged the ...
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Overall Rating:Store Rating: 1.0
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Worst I have ever had on the web.

by , Jan 7, 2008 Rated a Helpful Review
On Dec 17 I ordered a WMF Pressure Cooker through their web site which was very user friendly. It was to be delivered to my sister-in-law as a Christmas present. A few days later, I got a voice mail message at home saying that I should opt for express ...
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Overall Rating:Store Rating: 1.0
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Horrendously absent customer service

by , Dec 24, 2007 Rated a Helpful Review
nightmarish customer service. Do not order from this place! Please! I placed my order online. After placing it; I noticed that eighty percent of my 800 dollar order would be backordered. I e-mailed and called them numerous times to no avail. I call ...
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Overall Rating:Store Rating: 1.0
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Never again!!!

by , Dec 10, 2007 Rated a Very Helpful Review
Because of the total lack of customer service, the entire experience has been a nightmare. I ordered a Cuisinart stand mixer on December 6th, 2007 and requested next day air delivery for December 7th, 2007. The website was very user friendly and it was ...
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Worst company to do business with

by , Dec 5, 2007 Rated a Very Helpful Review
It was the most terrible experience I've had for on line ordering. Kitchen Universe sent me the wrong order (absolutely no fault of mine and I have all the papers to prove it) and they told me to send it back by UPS (they did not offer me any UPS ...
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Overall Rating:Store Rating: 1.0
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Very disturbing and frustrating. I question their honesty.

by , Jan 5, 2006 Rated a Very Helpful Review
The item I ordered from Kitchen Universe was delivered damaged. When I contacted the company, I was told I would be reimbursed for the damaged item, and that I should keep the item for 7 to 10 days in case UPS needed to see it (in actuality, the item ...
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Overall Rating:Store Rating: 1.0
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Mis-lead, confused, and without any Espresso machine

by , Dec 27, 2005 Rated a Helpful Review
I checked out Kitchen Universe at Shopping.com and the fact that it had a high rating and great prices I wanted to make my first purchase. They were closed,because of the East coast time was three hours later,so I called this morning about 8:30 AM PST. I ...
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Overall Rating:Store Rating: 5.0
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Very Impressive Service

by , Jul 28, 2005 Rated a Very Helpful Review
This is the first time I've ordered an appliance on line. The high rating, trusted designation, consistently good reviews for service and shipping and really good prices at Kitchen Universe Online compelled me to give it a try. I needed to replace a ...
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Overall Rating:Store Rating: 5.0
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Kitchen items for everyone at Kitchen-Universe.com

by , Jun 18, 2005 Rated a Very Helpful Review
I seem to buy a lot of kitchen items - I do a lot of cooking and baking and it is always nice to try new gadgets out that might speed things up. That being said, the truth of the matter is I buy more kitchen items to replace the ones I already have - we ...
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Overall Rating:Store Rating: 5.0
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Helpful people

by , Oct 6, 2003 Rated a Helpful Review
I called them to ask differences between the 2-stage and 3-stage models; they helped me and I chose ...
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Overall Rating:Store Rating: 5.0
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Great price and service

by , Sep 16, 2003 Rated a Helpful Review
I called them because I was unsure which espresso machine I should have. They led me to this Vienna, ...
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Overall Rating:Store Rating: 5.0
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Very good experience

by , Sep 6, 2003 Rated a Helpful Review
My Oven arrived promptly in great shape! They enclosed a spatula from Williams Sonoma, I never reque ...
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Overall Rating:Store Rating: 5.0
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Smoothie blender

by , Aug 27, 2003 Rated a Helpful Review
I found their web-site on Dealtime, they offered a huge selection with information about all product ...
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Overall Rating:Store Rating: 5.0
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Smooth transaction! Great experience!

by , Aug 24, 2003 Rated a Helpful Review
I called Kitchen Universe to check shipping charges for a Krups Convection Oven, which were fairly g ...
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Overall Rating:Store Rating: 5.0
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Just what I wanted!

by , Aug 13, 2003 Rated a Very Helpful Review
I just wanted to buy a Krups espremio, after I checked some prices and thought this web-site was the ...
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Overall Rating:Store Rating: 5.0
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WONDERFUL PLACE TO SHOP!

by , Aug 12, 2003 Rated a Very Helpful Review
I purchased a Krups Aroma Therm Stainless Steel and then they called me saying that Krups launched a ...
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Overall Rating:Store Rating: 5.0
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Highly recommend!

by , Aug 12, 2003 Rated a Helpful Review
Very low prices. Great E-mail Customer service -> even provided with the free shipping coupon on ...
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Overall Rating:Store Rating: 5.0
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CUSTOMER SERVICE MINDED

by , Aug 1, 2003 Rated a Very Helpful Review
I originally bought a Waring MBB-518, then I changed my mind. I emailed Kitchen Universe and they an ...
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Overall Rating:Store Rating: 5.0
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Customer Service Friendly

by , Jul 16, 2003 Rated a Helpful Review
I was looking for a stainless steel coffee maker and I found three in this web-site. I called them a ...
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Overall Rating:Store Rating: 5.0
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Excellent

by , Jul 10, 2003 Rated a Helpful Review
For me Kitchen Universe is a mix of excellent taste, superb customer service and a very friendly sit ...
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Showing 1-20 of 73 reviews Page 1 2 3 4 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 1,179 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 79   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Jul 4, 2011
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Everything went well. Thank you! :)
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Overall Rating:Store Rating: 5.0
 
Jun 27, 2011
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Super good experience! thanks for all Cucina items, they are great
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Overall Rating:Store Rating: 5.0
 
Jun 23, 2011
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Smooth, they way it supposes to be
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Overall Rating:Store Rating: 5.0
 
Jun 23, 2011
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love the service! they promised to ship the next day and they did; every other...
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Overall Rating:Store Rating: 4.0
 
Jun 22, 2011
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Easy to order
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Overall Rating:Store Rating: 5.0
 
Jun 16, 2011
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Great experience! Everything went smooth
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Overall Rating:Store Rating: 5.0
 
Jun 15, 2011
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I love my danish kitchen towels! not made in china
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Overall Rating:Store Rating: 5.0
 
Jun 6, 2011
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Pleasant
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Overall Rating:Store Rating: 5.0
 
Jun 6, 2011
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Fantastic selection, happy they ship to Australia. Took a while to arrive but...
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Overall Rating:Store Rating: 5.0
 
Jun 3, 2011
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Completely satisfied.
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Overall Rating:Store Rating: 5.0
 
May 30, 2011
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I'm illiterate.
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Overall Rating:Store Rating: 5.0
 
May 6, 2011
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I was thrilled to find the product I needed at a reasonable price and to learn...
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Overall Rating:Store Rating: 5.0
 
May 1, 2011
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Great experience!
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Overall Rating:Store Rating: 5.0
 
Apr 29, 2011
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good info so I knew I bought the right part.
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Overall Rating:Store Rating: 5.0
 
Apr 9, 2011
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I feel that I received good service from Kitchen Universe.
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Showing 1-15 of 1,179 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 79 Next