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LampsUSA.com

LampsUSA.com

Overall service rating:  Store Rating: 4.5
Reviewed by 123 customers

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Showing 1-20 of 57 reviews Page 1 2 3   Next
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Overall Rating:Store Rating: 5.0
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They had a large selection, were fast, helpful and their customer service was supreme.

by , Oct 11, 2013 Rated a Very Helpful Review
Lamps USA is absolutely wonderful!! I was looking for some specific lamp shades for two antique lamps and after looking everywhere for the right product I found Lamps USA. The first thing I noticed is they have a very large selection to choose ...
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Overall Rating:Store Rating: 5.0
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Prices are great. Wonderfull service. I am very satisfied with my purchases. I

by , Feb 11, 2012 Rated a Helpful Review
I am very happy with my 2 purchases from Lamps USA. Products are exactly as shown and arrived in very good shape and in a very short time. We will order from here again when we are in need of light fixtures. Always check here before buying somewhere ...
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Overall Rating:Store Rating: 5.0
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Exceptional service, and I will use their company again.

by , Dec 20, 2011 Rated a Helpful Review
I had attempted to find the correct shades for a new chandelier that I recently purchased.  I looked at home improvement stores, department stores, specialty stores, and large warehouse type stores.  I found some shades, but when I got them ...
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Overall Rating:Store Rating: 5.0
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Great selection, pricing, shipping and customer service!

by , Nov 10, 2011 Rated a Helpful Review
I had three old, odd lamps that I decided to use in our great room.  Since they didn't match, I chose to achieve a "matching set" look by using matching shades.  My challenge was  locating the three different shade sizes required to ...
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Overall Rating:Store Rating: 5.0
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Nice shades shipped quickly

by , Aug 16, 2011 Rated a Helpful Review
Needed 6 shades for my foyer light pronto.  Found LampsUSA and needed to call to make sure they were in stock.  Girl was very helpful and said she would ship the next day.  She seemed pretty knowledgable about shades and which ones would ...
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Overall Rating:Store Rating: 1.0
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Clearly LOW quality Chinese QC! Unsatisfied

by , Apr 3, 2011 Rated a Helpful Review
We bought an office chair from Lampsusa.com. Actually, it was two chairs if you count the "replacement" chair. It looked good on paper and assembled easily. Otherwise, I wasted 5-6 hours on this purchase.Both chairs failed out-of-the box. Each (the ...
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Overall Rating:Store Rating: 1.0
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perhaps a bait and switch?

by , Oct 12, 2010
(Not Yet Rated)
I ordered a particular open box item.  The order was confirmed.  The next day I received an email saying that the light was discontinued and they could not fulfil the order.  The rep explained that they were looking into the situation ...
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Express Reviews
Overall Rating:Store Rating: 5.0
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Top of the Line Customer Service
by ,Jan 29, 2014
(Show)
The test of good customer service is getting a problem fixed when something goes wrong. LampsUSA could not have done a better job in assisting me when the manufacter shipped me a lamp that was damaged. They quickly got me a replacement and the
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Overall Rating:Store Rating: 5.0
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Excellent selection of finials. Excellent shipping, tracking, and packing of purchase.
by ,Jan 15, 2014
(Show)
The beautiful shell finials for my lamps arrived quickly and in excellent condition. They were exactly as described and shown in the pictures at Lamps USA. I am very pleased with my purchase and love the accent the finials add to my
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Overall Rating:Store Rating: 5.0
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Great products. Excellent service on the phone. I would definitely buy from them again.
by ,Dec 1, 2013
(Show)
The website has a full array of products to select from.  Phone service was helpful and friendly; less knowledgeable/helpful from online consult. Products are great quality and offer a wide range of prices.  Styles available from Traditional to
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Overall Rating:Store Rating: 5.0
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Positive experience
by ,Nov 18, 2013
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All of the products I have ordered have arrived in good condition within a couple of business days.  I was kept informed on the status of my orders by e-mail and telephone. I got the lowest price and free
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Overall Rating:Store Rating: 5.0
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Excellent!!
by ,Oct 5, 2013
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I had an excellent experience.  I had searched for weeks (retail & online) for just the right table.  I found it at LampsUSA.com!  They also had the best price!!  I ordered 2 chairside tables.  They shipped the next day and I
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Overall Rating:Store Rating: 5.0
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I would definately recommend this business to anyone needing lamp shades!
by ,Aug 28, 2013
(Show)
LampsUSA.com provided us with the best deal on the lamp shades that we wanted for our new home. The price was the best that we could find anywhere, the quality is excellant and the service and delivery was quick and
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Overall Rating:Store Rating: 1.0
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I was not happy with this cheap product!!!
by ,Aug 16, 2013
(Show)
Shade arrived in a flat box, and had to be assembled. Shade looks slightly crooked, and is so thin and cheap, you can see the light bulb when lit! I would not order from this company again! Very speedy delivery though for this product. But take it from
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Overall Rating:Store Rating: 5.0
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Excellent all around, Will shop there again!
by ,Aug 7, 2013
(Show)
Excellent to work with.  Nice to call and actaully talk to people rather than a phone system.  Order was quick and easy, shipped and received very quickly.  People are very helpful and pleasant to talk to.  You are important to
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Overall Rating:Store Rating: 5.0
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Quick shipping and good price!
by ,Jul 13, 2013
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Two "broken" lamps will now be back to their original condition, thanks to the replacement harps I got at LampsUSA.  The prices were much more reasonable than any I could find in stores, and the order was delivered in three days!  Very pleased
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Overall Rating:Store Rating: 4.0
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Best customer service and best customer service representative.
by ,Apr 25, 2013
(Show)
I had a wonderful supervisor, Deb, take time and patience with me several days ago.  That is an understatement.  She not only resolved my issues, but did it within 1/2 hour, call me back and issue a Credit the very next day.  She did
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Overall Rating:Store Rating: 5.0
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A great experience. Will Do it again
by ,Apr 16, 2013
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Great shopping experience. On line customer sevice was wonderful,:Helpful and very professional. I can not believe how fast I received my chandliers. Ordered late Sunday nite and received them early Friday afternoon. My order was excatly as I wanted.
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Overall Rating:Store Rating: 5.0
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Love product & Fantastic Customer Service
by ,Mar 28, 2013
(Show)
I ordered a set of lamps.  They arrived within 3 days of ordering.  I love these lamps, they were just as described and looked exactly like picture. The lamps fit perfectly with my decor in my bedroom.  i was very impressed in how fast
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Overall Rating:Store Rating: 5.0
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Excellent service and product
by ,Mar 3, 2013
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Absolutely no complaints. I ordered lamp shades on Tuesday and received then on Saturday. They were in perfect condition and were exactly what I was
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Showing 1-15 of 76 surveys Page 1 2 3 4 5 6   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Apr 15, 2014
(Not Yet Rated)

very easy and very, very pleased with my purchase
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Overall Rating:Store Rating: 5.0
 
Mar 31, 2014
(Not Yet Rated)

excellent shopping experience. I especially find valuable all the information...
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Overall Rating:Store Rating: 5.0
 
Mar 27, 2014
(Not Yet Rated)

prompt service.
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Overall Rating:Store Rating: 5.0
 
Mar 23, 2014
(Not Yet Rated)

c
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Overall Rating:Store Rating: 5.0
 
Mar 9, 2014
(Not Yet Rated)

After finding your sight, it was very easy to find the item I needed.
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Overall Rating:Store Rating: 5.0
 
Feb 10, 2014
(Show)

The original lamp I purchased had a halo that was too short. I spoke to Denise...
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Overall Rating:Store Rating: 4.0
 
Jan 1, 2014
(Show)

Haven't contacted LampUSA with Holidays, Calendar Timing Etc Etc It...
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Overall Rating:Store Rating: 1.0
 
Nov 11, 2013
(Show)

If they don't only sell Lamps made in the USA, it should be very, very...
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Overall Rating:Store Rating: 5.0
 
Oct 21, 2013
(Show)

Shopping experience was excellent. The staff is informative , pleasant and...
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Overall Rating:Store Rating: 5.0
 
Oct 20, 2013
(Show)

Helpful customer service
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Overall Rating:Store Rating: 5.0
 
Sep 25, 2013
(Not Yet Rated)

Easy and no-hassle. I was surprised at how quickly the ordered product arrived.
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Overall Rating:Store Rating: 5.0
 
Aug 18, 2013
(Show)

I am very satisfied and would use them again. Also, thru their link with Home...
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Overall Rating:Store Rating: 5.0
 
Jul 19, 2013
(Show)

Excellent product, and service. Happy with the product.
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Overall Rating:Store Rating: 5.0
 
Jun 19, 2013
(Show)

They have a great selection. Also, I had a question and they were very helpful.
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Overall Rating:Store Rating: 4.0
 
May 24, 2013
(Show)

Found Lamps USA on a Google search. The lampshade is a large drum, but arrived...
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Showing 1-15 of 76 surveys Page 1 2 3 4 5 6 Next