Lamps Plus

For years, I had been a Lamps Plus customer (mostly online) and generally was satisfied with their products and service.  Then late last year, I ordered two lamps that should have been identical, but were not.  Quite similar, yes, but ...

I ordered a ceiling fan with a light that I really liked.  Later on I received an email saying that the light for the ceiling fan had been discontinued but they were sending the fan to me anyway.  I called to cancel the order, they said they ...

The internet shopping experience and the boom of large warehouse online companies such as Lamps Plus has created lots of dissatisfied customers. You get what you pay for can be heard from all over the US. I am an interior designer and in my various ...

VERY BAD customer service. I ordered a flush mount lighting fixture for my kitchen area and it came in on time but it was shipped damaged. So I called the number on the paper it was shipped on and it wasn't lamp plus it was the manufacturer. I told the ...

Shopping on LampsPlus.com is a pretty easy experience. There is a good selection and my lamps were shipped quickly. Returns, on the other hand, are a HUGE hassle. The website states that items are returnable at their stores. Because I wanted to ...

I will never buy from LampsPlus ever again. First of all, it has generally bothered me that not enough relevant information is stated at the website about the products it is selling. Things such as height, width, what the item is made up of, ...

Lamps Plus has a lot of great modern lamps, which I happen to like. I ordered two modern lamps that came quite quickly. I only opened one and soon realized it was too big for the space I needed to place it. I called Lamps Plus to find the address I ...

I ordered four lamps from Lamps Plus and I had to return two of them. One was a chandelier described as "gold" colored both in the description and in the picture. Quote, "Floradora Collection Six Light Chandelier (87754). Romantic flowers drape this ...

I received an item ordered by my in-laws from Lamps Plus as a wedding anniversary gift (http://www.lampsplus.com/prod ucts/s_plaque-wall/66492/). It was delivered by UPS on a Friday and I opened the box on the Sunday, two days later. I was shocked to ...

We ordered a floor lamp from Lamps Plus on line. The order was shipped in two boxes, the glass shade and the base. When we tried to attach the shade to the base we discovered that it did not fit since the base was the wrong one. In fact it was clearly ...

They don't back up what they sell. Do not buy from them. We ordered a lamp and shortly after the pole loosened from the base and would no longer fasten securely to the base. We promptly contacted customer service and at least they returned the call.

Do business with Lamps Plus at your own risk. The factory that makes Mac Motion sells three different brands. The lowest quality is a brand called Comfort Chair which is what Lamps Plus sent me. It's not what I ordered or paid for. I ordered a Mac

Absolutely terrible customer service. I ordered a lamp which arrived in a generic brown cardboard box filled with styrofoam. The lamp turned out to be very different than how it was displayed in the pictures, so I decided to return it. Lamps Plus refused

I had no problem ordering and the delivery was very quick. As will happen, the lamp's motion and light sensor quit working after only a month. I purchased the Alexandria Rust Energy Star Outdoor Wall Light. I've written to customer service and gotten no