Lamps Plus

BUYER BEWARE!!!!!! I ordered 2 lamps from Lamps Plus. They arrived in a timely manner; however the finish was coming off of one lamp. I called Customer Service and spoke with a service rep. She was very cordial gave me her name and extension. She ...

Do not do business here.  Too bad, another online firm that scams customers.  I ordered 2 lamps from their open box site on May 23 and received email confirmation of quantity 2  (3 shown available on website).  On May 30 a ...

Buyer BEWARE I ordered from Lamps plus open box and recd a completely broken floor lamp in a broken box - this is a 6 foot box Heavy  -it was delivered to my door but they expect me to carry it to a fedex drop point.   consumers the true worth ...

The Customer Service people at Lamps Plus are the nicest people!  We are remodeling our 1929 farm home. Nearly a year ago, a customer service person helped with discounts and free shipping for lighting fixtures both for replacements in old rooms and ...

For years, I had been a Lamps Plus customer (mostly online) and generally was satisfied with their products and service.  Then late last year, I ordered two lamps that should have been identical, but were not.  Quite similar, yes, but ...

I ordered a ceiling fan with a light that I really liked.  Later on I received an email saying that the light for the ceiling fan had been discontinued but they were sending the fan to me anyway.  I called to cancel the order, they said they ...

The internet shopping experience and the boom of large warehouse online companies such as Lamps Plus has created lots of dissatisfied customers. You get what you pay for can be heard from all over the US. I am an interior designer and in my various ...

VERY BAD customer service. I ordered a flush mount lighting fixture for my kitchen area and it came in on time but it was shipped damaged. So I called the number on the paper it was shipped on and it wasn't lamp plus it was the manufacturer. I told the ...

Shopping on LampsPlus.com is a pretty easy experience. There is a good selection and my lamps were shipped quickly. Returns, on the other hand, are a HUGE hassle. The website states that items are returnable at their stores. Because I wanted to ...

I will never buy from LampsPlus ever again. First of all, it has generally bothered me that not enough relevant information is stated at the website about the products it is selling. Things such as height, width, what the item is made up of, ...

Lamps Plus has a lot of great modern lamps, which I happen to like. I ordered two modern lamps that came quite quickly. I only opened one and soon realized it was too big for the space I needed to place it. I called Lamps Plus to find the address I ...

I ordered four lamps from Lamps Plus and I had to return two of them. One was a chandelier described as "gold" colored both in the description and in the picture. Quote, "Floradora Collection Six Light Chandelier (87754). Romantic flowers drape this ...

I received an item ordered by my in-laws from Lamps Plus as a wedding anniversary gift (http://www.lampsplus.com/prod ucts/s_plaque-wall/66492/). It was delivered by UPS on a Friday and I opened the box on the Sunday, two days later. I was shocked to ...

We ordered a floor lamp from Lamps Plus on line. The order was shipped in two boxes, the glass shade and the base. When we tried to attach the shade to the base we discovered that it did not fit since the base was the wrong one. In fact it was clearly ...

Have ordered twice from Lamps Plus. NEVER again. They can take your order but can not deliver it in a reasonable time or even as the have promised. Nov 30 placed our last order and still have not received on Jan28. Was told it has been processed but will

The worst customer no-service of all! I purchased 2 wall mounted lamps for my bedroom after consulting with their "lighting consultant". I was told it was a linen shade. It was a paper shade, although not cheap. When I called to complain, I was told the

I bought a lamp online from Lamps Plus in May 2012. They billed my credit card and delivered the lamp. No problem until they sent me a second identical lamp a few months later and billed my card again. They admit they messed up by shipping 2 lamps but

STAY AWAY!!!We bought a ceiling fan with a light kit.  It was sent with a defective part.  We called and they sent a new part 2 weeks later.   The new part did not work.  We called again and this time we were required to

I bought a tiffany style desk lamp on-line.  It arrived in a timely manner, but the "saddle" supporting the lamp shade was very loose and the shade wobbled.  I called Lampsplus.com and got an RA number.I returned the lamp the local

Floor lamp toppled over on its own.  Its base was weighted by plaster/concrete which dried out, crumbled and no longer supported its stand.  $179 for a self-destructing lamp !!!!  Emails to customer service went unanswered.