LensDiscounters

Attached below is the actual e-mail exchange (names omitted) between myself and the LensDiscounter "customer service" representative. The exchange says it all..... My E-mail "I reordered contact lenses from your organization for my daughter, Kathryn ...

I was looking on the internet to order 2 boxes of Ciba Vision Focus Night and Day Contacts. I found LensDiscounters.com had the cheapest price at $47.95 per box on 11/29/04. They beat 1800contacts.com by $18 dollars. They also had free shipping when ...

Twice I have received defective lenses that were already torn when I opened the pkg or which tore within 48 hrs of opening. Cust Serv was supposed to send replacement pkg. But when I called a week later, they couldn't find a tracking number, which

I needed to order replacement lens in time for my vacation and chose lens discounters -despite the slightly higher price -because I thought they might be quicker than my optician and the other online firms I've used in the past.  Unfortunately,

I ordered contacts from them 2 weeks ago and still have not received them.  I called multiple times and was told someone would get back to me.  Never did.  I'm still waiting for a call back.    One rep even told me

Incredible prices compared to all others and VERY fast shipping! After reading some of the reviews I was a little weary of ordering my new lenses from them, but I decided to take and chance and I was very pleasantly surprised. Thank you

I ordered the Acuvue Oasys lenses and they were delivered within a week.  Everything was processed with absolutely no problems for the best price I could find except Lens.com which I was leary of based on

I read the reviews before making my first purchase from lensdicounters and was somewhat wary.  However, the trial pair of lenses still had a couple of weeks left on them, and the price was right, so I went ahead and ordered on Monday.  I

They offer free shipping on orders of over $99. Instead of changing for shipping they add hidden "handeling" charges. I will go back to my previous

If you want to get your contact within 2 months, I suggest you buy them elsewhere. I ordered my contacts over a month ago and I am still waiting for them to arrive, although they were listed as 'in stock'. For 3 weeks, the status showed as 'in process'.

We ordered four boxes Focus Night & Day contacts on the web site on 12/16/06. The site stated (and still does) "Currently 100% of Parameters are IN STOCK." Our credit card was charged on 12/18. As of today we find that "[2006-12-26] -> Order is

I ordered my contacts 9 days ago, and finally I received an email notifying me that they shipped out today. The order was "verified" a week ago, which I'm assuming means that the prescription checked out with my doctor then. So for a week, what have

I have ordered from this company a few times already and am reasonably pleased with them. They have the lowest prices I can find. They respond to e-mails pretty quickly (Usually within 1 business day). They sometimes take a day or two to verify

No, No, No, turn around now if you plan on ordering from this company!!! It's not too late for you!!! My order was not shipped until 10 days after my 'script' was verified. I ordered Natural Touch, Willow Green. The lenses weren't even close to