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Linens-n-Things

Linens-n-Things

Overall service rating:  Store Rating: 3.0
Reviewed by 119 customers

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Showing 1-20 of 80 reviews Page 1 2 3 4   Next
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Overall Rating:Store Rating: 1.0
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Good for some items - TERRIBLE for others-

by , Feb 11, 2010 Rated a Very Helpful Review
I have shopped for pet supplies at LNT.com several times - they have a good selection at good prices. However, I recently made a 100$+ purchase for household goods and things went from positive to very negative with this company.1st - I made a ...
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Overall Rating:Store Rating: 1.0
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Worst customer service ever! Non-professional! Do not recommand at all!!!

by , Jul 15, 2009 Rated a Helpful Review
About two months ago i ordered a bugaboo stroller at linens-n-things. Shortly after ordering it i've received a message that this was out of stock so i ordered another one. In the end i've received two bugaboo strollers + I was ...
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Overall Rating:Store Rating: 1.0
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50% price increase for what?

by , Mar 26, 2008 Rated a Helpful Review
I live in British Columbia, Canada, 15 minutes from the US border and 40 minutes to the nearest Linen-N-Things store in Bellingham, WA. I am looking into getting a new set of cookware for the kitchen. Looking in the Linen-N-Things flyer that came last ...
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Overall Rating:Store Rating: 1.0
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Cancelled order + No notification = no Christmas present for my husband

by , Dec 24, 2007
(Not Yet Rated)
Horrible Experience. Bed Bath and Beyond will get my business from now on. Please note the date of this review - Christmas Eve. I ordered an iJoy massage chair for my husband and called customer service when it had not arrived (I placed the order ...
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Overall Rating:Store Rating: 1.0
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No wonder Linens and Things filed bankruptcy

by , Dec 14, 2007 Rated a Helpful Review
I've had two online shopping experiences with Linens and Things, and because they were so awful they will be my last. For the first order, I received a valance instead of a curtain rod I ordered. So I called customer service 4 times over a two-week ...
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Overall Rating:Store Rating: 1.0
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I was charged for items they don't have

by , Apr 1, 2007 Rated a Very Helpful Review
I ordered two items online for instore pick up. The LTN web site confirmed that the items were available for pick up. I received an email confirming that LNT received my order and it said "You will not be charged for any item(s) until you receive an ...
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Overall Rating:Store Rating: 1.0
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This company has horrible customer service.

by , Mar 1, 2007 Rated a Helpful Review
I ordered three things from lnt.com. Two of them came quickly and I had no problems with them. The other item was backordered. One month later I had not heard anything about my backordered item so I went online to check on it. I couldn't find my ...
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Overall Rating:Store Rating: 4.0
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All the great items at Linens n Things delivered right to your door.

by , Feb 20, 2007 Rated a Very Helpful Review
The Buggs are huge fans of Linens n Things. They always have great sales and customers can use their coupons as well as Bed, Bath, and Beyond coupons there to save even more money. Not only that, you can use multiple coupons even if they expire so we ...
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Overall Rating:Store Rating: 4.0
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Linens and Things: How to Find the Discounts

by , Dec 6, 2006 Rated a Very Helpful Review
Well the holiday season has started and I was looking through my newspaper to find the sales. I don't like crowds so the idea of going shopping in late November and early December really doesn't appeal to me. As a result, I decided to try my luck ...
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Overall Rating:Store Rating: 1.0
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ONLINE IS VERY SUBSTANDARD UNLESS THE PRODUCT IS READY TO SHIP

by , Nov 26, 2006 Rated a Very Helpful Review
Ordered a wedding gift on 9/10 (wedding date was 9/23); on 10/14 I wrote asking what the status was; told it was back ordered. Wrote to complain, told sorry won't be charged until gift was sent (duh?). The wedding party wasn't notified that I had even ...
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Overall Rating:Store Rating: 3.0
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Great products for price, questionable customer service

by , Sep 11, 2006 Rated a Very Helpful Review
I purchased online a dining table and chairs. The ordering process was easy and Linens and Things sent many e-mails updating me as to the status of my order. My order arrived very quickly. In my shipment of a table and chairs, three items (two chairs ...
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Overall Rating:Store Rating: 5.0
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Only at Linen 'n Things Online -- They had what I wanted!

by dlstewart is a Top Reviewer on Epinions in Online Stores & Services, Mar 21, 2006 Rated a Very Helpful Review
A relative bought me the best ice cream scoop that I have ever used. I had to own another one since we are a family that enjoys ice cream. An online search showed that Linen n Things had the ice cream scoop. However, a visit to my local Linen n ...
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Overall Rating:Store Rating: 1.0
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Worst online shopping experience...EVER!

by , Dec 15, 2005 Rated a Helpful Review
I had the worst online shopping experience at lnt.com, and I've been buying online for almost 8 years. The item I ordered went on sale for a three-day sale. I purchased it between midnight and 6am the first day. My item showed available, my order was ...
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Overall Rating:Store Rating: 5.0
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Linens-n-Things Online Store a Trustworthy linens and things Shopping Option !!fast shipping!!

by , Dec 13, 2005 Rated a Very Helpful Review
Linens-n-Things Online Store is a worthwhile shopping option when looking to purchase household items (Bath * Bedding * Dining * Kitchen * Electrics * Home Decor * Organization * Gifts). My orders have arrived on time, contained the merchandise ...
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Overall Rating:Store Rating: 1.0
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Will never shop with LNT again and recommend the same for everyone

by , Sep 10, 2005 Rated a Helpful Review
Stay away... Worst ever customer service for such an overpriced store. I bought a humidifier from LNT.com. It took 10 days to reach me when amazon can send it in 5 days with free shipping. Ok the story does not end here. It was broken when it came. I ...
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Overall Rating:Store Rating: 1.0
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Absolutely horrible!!!

by , Apr 20, 2005 Rated a Helpful Review
I've only ordered twice from LNT.com 2 years apart. New York City has no Linens-n-Things store so I had to order from their on line store, LNT.com. I used the $25 gift card they sent me to make up for refusing to honor a Black & Decker gift card they ...
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Overall Rating:Store Rating: 1.0
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Terrible customer service. Customer is not first!

by , Jan 7, 2005 Rated a Very Helpful Review
Linens N Things has terrible customer service! Now, I worked customer service for many years of my life for not only a huge billion dollar company, but also for my family business. My husband is also in customer service. So I know the ins and outs of ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE IN EVERY WAY

by , Dec 21, 2004 Rated a Very Helpful Review
I ordered a Venta airwasher from LNT online. As it was over $150, it was sent with free standard shipping, which is one of the reasons I chose to purchase there. 10 days after ordering, I received it. When I took the item out of the outer box, I ...
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Overall Rating:Store Rating: 1.0
 

Customer Service Nightmare

by , May 3, 2004 Rated a Helpful Review
Customer service is a nightmare on large tickets orders. They canceled the order after not being able to verify my credit card information -- they called me at work during the night. Then, would not credit the coupon I had used....
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Overall Rating:Store Rating: 5.0
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Very good experience. Will purchase again

by , Feb 22, 2004 Rated a Helpful Review
I have purchased many items from Linens n Things' website, never had a problem with order or with quality of item purchased. Enjoy all of their...
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Date Rating
Overall Rating:Store Rating: 4.0
 
Apr 10, 2006
(Not Yet Rated)

Site is easy to use. Items are almost always in stock. If not, they notify you...
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Overall Rating:Store Rating: 5.0
 
Mar 25, 2006
(Not Yet Rated)

Receiving my order = excellent. Receiving a response to an email query and...
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Overall Rating:Store Rating: 5.0
 
Mar 21, 2006
(Show)

Internet ordering was easy. I selected in-store pickup and expected to be...
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Overall Rating:Store Rating: 5.0
 
Feb 7, 2006
(Not Yet Rated)

best price on line cupon 20% off product
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Overall Rating:Store Rating: 5.0
 
Jan 20, 2006
(Not Yet Rated)


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Overall Rating:Store Rating: 5.0
 
Jan 12, 2006
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Great experience. Love the product that I received.
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Overall Rating:Store Rating: 3.0
 
Jan 9, 2006
(Not Yet Rated)

i canceled my order before it was shipped, but unfortunately it was shipped...
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Overall Rating:Store Rating: 5.0
 
Jan 7, 2006
(Not Yet Rated)

Very good
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Overall Rating:Store Rating: 4.0
 
Jan 5, 2006
(Not Yet Rated)


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Overall Rating:Store Rating: 3.0
 
Jan 1, 2006
(Not Yet Rated)

I arranged for in-store pickup of my purchase. I received an e-mail stating...
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Overall Rating:Store Rating: 4.0
 
Dec 31, 2005
(Not Yet Rated)

Everything was fine, but the box was broken. The scooter turned out to be...
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Overall Rating:Store Rating: 5.0
 
Dec 30, 2005
(Not Yet Rated)

None
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Overall Rating:Store Rating: 5.0
 
Dec 30, 2005
(Not Yet Rated)

The Robo-Raptor was ready when I went to pick it up. I charged it to my...
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Overall Rating:Store Rating: 5.0
 
Dec 29, 2005
(Not Yet Rated)

I was very happy with my experience. Selecting the product was easy and it was...
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Overall Rating:Store Rating: 5.0
 
Dec 28, 2005
(Not Yet Rated)

I ordered online and picked up at the store. Instant rebate was applied...
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