Outstanding customer service, excellent prices by kamegoro,Dec 29 '06
The suitcase I bought ripped, and Samsonite was totally unhelpful. But Luggage Pros sent me a replacement suitcase and refunded my money, even sending me a prepaid label so that I could ship it back to them for free. I've had excellent customer service
Knowledgeable store personnel, accurate order execution, good price, on-time delivery. by sommtr,Feb 26 '05
Had an excellent experience when dealing with this store. Representatives were knowledgeable and pleasant. Price was lowest that I found. I received exactly what I ordered in good condition. Delivery (UPS ground) took one week. My overall satisfaction