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Excellent communication
by telf ,May 12 '05
They were very good about contacting me about the status of my order. I felt at ease when using them. I will use this site again. Delivery was very fast, considering it had to come to Australia. I will definitely use them again.
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Very Good and Inexpensive
by eyelndbrez ,Sep 28 '05
Product was delivered in a timely fashion. Customer service was proactive and also responsive. Price was extremely reasonable - would definitely use this service again.
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can't get a reply from them!
by dianect0706 ,Nov 12 '05
worried: I got an email saying "thanks for your order', $94.49 on Nov 6. I had placed no order! My credit card company confirms the amount was charged. I have written daily emails all this week, and the phone number only reached the veripayment people (not mac-pharma-network themselves) I have had no reply, and I think $94 was just taken using my credit card. WATCH OUT!!!!
I had to put "never showed' as if I had ordered, in the question page, but I never ordered anything, just got charged out of the clear blue sky.
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Jun 01 '05
i found your prices excelent its a shame some product have ceased although i will still be using your site regular
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May 13 '05
Very good: correct questions to answer, immediate answer by Mac Pharma on my order, followed by very correct e-mails ("received your order", "will be sent", "is sent now" etcetera) and the note that it would take up to 2 weeks to receive the product. That is nice, because you know what you can expect. In the end, the product was delivered earlier than I expected. Thank you very much, I will be shopping at Mac Pharma again next time!
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Mar 21 '05
SHIPPING VIA PAKISTAN DELAYED DELIVERY. PACKAGE WAS SOMEWHAT SCRUNCHED BUT PRODUCT ITSELF WAS UNDAMAGED. DELIVERY CHARGE WAS ALMOST AS MUCH AS PRODUCT - SEEMED RATHER HIGH. ALL IN ALL WILL PROBABLY USE THEM IN THE FUTURE. THANK YOU.
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Apr 08 '05
Good, except for late arrival of product.
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May 06 '05
Excellent selection of meds, very satisfied with the delivery time. Overall excellent shopping experience.
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Oct 13 '06
went well
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Mar 27 '05
great prices; professional packaging. Only concern would be country of origin (Pakistan) which could be an issue with customs.
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May 27 '05
This is my second time buying from this merchant. The first time everything was perfect. This time, due to a change in the law, I did not receive my medications. I contacted the merchant and they were very friendly and they refunded my money right away. I purchased my medication the first time because they were cheaper than my local pharmacy. I was so impressed with their service, I made a second order a month or so later. That's when the law changed or they weren't able to transfer my old prescription because it was in another country or something. Furthermore, my doctor has since changed my prescription so I really didn't need the second order. I haven't visited the site recently, however, whatever products they are still selling I would highly recommend. It takes a little while to get your order by mail but it's worth it and their customer service is EXCELLENT!!!
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Apr 02 '05
Good service, good shipping, excellent packaging. No problems!
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Apr 02 '05
I placed an order recently (Billed 3-9-05)that I have not received yet.
I placed an order previous to this that was received in good condition and was thoroughly satisfied with your service.
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Apr 08 '05
Brilliant customer service, and very reasonable prices with a wide selection.
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Mar 23 '05
After 60 days, product is still not delivered and no seisure notice was received.
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Apr 08 '05
Two weeks after ordering I received an email that they were not able to source my order and refunded me within the week.
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May 14 '05
There is nothing about this service that I could fault, value for money excellent delivery (very discreet) Order delivered almost to the day. Thank you all very much for everything and I will certaintly use your service again
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Nov 15 '06
I have yet to receive my order from Mac Pharma for $92.39 (Transaction ID 9388_10-21-06_20:42:36_0 dated October 21st, 2006). I was going to wait until this coming Thursday before contacting Mac Pharma, but since you contacted me on this survey I would like to request either you get my order to me, or please give me a refund for the above amount. I believe I should have had my order within this last week and it has yet to arrive. This is extremely poor service.
Ed Bodine
ebodine@aol.com
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