MagazineMaster. com

I placed three orders in late 2004. When I checked the web site a week later, it showed all was in process. But after almost three months nothing was received and I sent an email inquiry. (Doing this was a bit of a challenge. When you click the ...

I have the same experience several others complained about. More than 3 months ago, on Dec. 11, 2007 I ordered a subscription on 2 magazines. I received the December issue (??!!!) of one of them at the end of January. I never received an issue of the 2nd ...

I placed an order on 10.01.08 for 2 magazine subscriptions.  I began receiving one of them but not the other.  I looked on their website for a way to contact them but did not find a phone number or email address.  However, I paid through ...

DO NOT ORDER MAGAZINES FROM HERE! Total Scam! Ordered a subscription in November. By January after nothing showed, I tried SEVERAL times to email them (and how convenient, they don't have a phone number) to inquire about my order. Nothing. No response. Finally contacted my credit card company to have my money refunded, which they did. Yesterday, (March 5th!) I get an email from them saying they no longer carry my magazine and that they have issued me a store credit! UNREAL! I contacted my credit card company again to make sure the refund still stands, NOT a store credit. Totally unacceptable!

I ordered a magazine through MagazineMaster on December 4th, 2008.  As of March 6th, 2009, I stil have not received the magazine.  I attempted to contact the company 4 times and have not received a response.

I logged a complaint with the BBB and they responded and said "the company has either gone out of business or is not contactable".

I STRONGLY RECOMMEND AVOIDING THIS SHADY COMPANY.

Regards,

-Jason

I had the best experience at MagazineMaster.com. Their prices were the cheapest for magazine subscriptions on line or anywhere else. They offer great discounts.

Good value for the money. Paid for subscription January 25 and received first issue 5 weeks later. Price paid was 50% less than competitors; billed accurately; delivered in timely fashion. Will shop at merchant again and recommend to others.

After over 4 mos, I still have not received my magazine. They guarantee that someone will contact you within 48 hours of a question--what a joke. I have written numerous times over the last 2-3 weeks and no one has responded. There is no phone number to call.
DO NOT use these people.

Caution on using this site, did not receive product ordered. Received no reply to numerous (4-6) emails for support, no phone number offered.

I have yet to receive my magazine and it has been well over the 8-12 weeks they say to wait. I emailed the customer support three times and have never received a response. They do not provide a phone number to call them in the emails or anywhere on their website. So I am unable to call and get an answer. I ordered a pregnancy magazine subscription. I won’t be pregnant forever so I wasted my money if I ever do receive the magazine. I will never order from this company again!!

Paid through pay pal account  and received partial refund as promised, but as of to date have not received magazine. Order was placed May 16, 2009 and to days date is August 21, 2009. No response to emails sent. Plenty of time to have received magazine.

Order not received after 15 weeks. No email address or phone number to be found on their website. Even their Contact Us link takes you to the FAQ page.

DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  I ordered 4 subscriptions and over 3 months later have only received 2 of them.  One subcription I have yet to receive is a weekly magazine so there is absolutely no reason for the delay.  There is ZERO customer service, I have tried to contact them 4 times with no response, not even an email acknowledging receipt of my complaints!  I am now seeking legal recourse through my credit card. 

Wish I had seen these reviews sooner. I accidentally ordered the wrong magazine for my son for Christmas. There is no phone number to call for refund. I received a confirmation / follow-up email, which I replied to in order to cancel. NO RESPONSE. I located the "Contact Us" link on line which promised a response in 48 hours. (It's been 6 weeks or more.) NO RESPONSE. I'm glad I paid with a credit card. I will be disputing my charge.

DO NOT ORDER FROM THIS COMPANY!!

The price and ease of online purchase with this company were excellent. However, I ordered and paid for a subscription in 11/06, and still have not received it by 5/07. So I'm convinced the company simply takes your money with no intention of sending you what you paid for. Buyer beware!