MagsOnTheNet

I ordered 3 years of Consumer Reports through this company. Three months later I got my first issue, however the label only showed 1 year. After emailing their customer service 3 times with no response, I called them and they said it'll take 30 more days for the other two years to show up. I've waited not nearly 6 months and still the label says 1 year. Now when you call the number you get voice mail saying to go to their website and send an email. But they won't answer that either. I turned them over to the BBB. DO NOT ORDER FROM THIS COMPANY!!!

TERRIBLE--DO NOT GO NEAR THE BUSINESS!!
I ORDERED A 3 YEAR SUBSCRIPTION IN JANUARY 2005.
I STILL ONLY HAVE 2 OF THE 3 YEARS, AND IT WAS A FIGHT FOR THE 2ND YEAR. I HAVE COMPLAINED OVER, AND OVER, AND OVER.
THEY JUST DON'T CARE, AND MAKE UP THIN EXCUSES OF "WE ARE BEHIND IN OUR EMAILS, WILL GET BACK TO YOU."
I AM NOW FILING ADD'L COMPLAINTS WITH THE PUBLISHER & THE BETTER BUSINESS BUREAU.

TERRIBLE, TERRIBLE COMPANY****DO NOT USE THEM OR YOU WILL DEEPLY REGRET THE CHOICE.

I THINK THAT ALL OF THE PEOPLE THAT HAVE BEEN CHEATED BY THIS COMPANY SHOULD BAND TOGETHER AND SUE THEM.

Don't be fooled by the relatively high ratings for Mags On The Net; sure it's really easy to order from them--just don't expect to receive what you've ordered or any response from them, for that matter.

I placed an order for Budget Living; my credit card was charged two days after I placed the order--fine. I subsequently learned that the magazine stopped publishing. I called the toll-free number only to get a recording saying they weren't in. I called a few more times: funny how they *never* seem to be in, no matter what time I called.

I then sent an e-mail asking them explaining the situation and asked for a refund. I got a canned message assuring me they'd get back to me in a few days. And that's the only message I've ever received from them about my order after three e-mails.

So--lesson learned. No more Mags on the Net, unless you're into sending money to a company with no expectation of receiving anything in return.

Do Not Order! I ordered a 3 year subscription Oct 05 and have not received the magazine. I have emailed them 4 times with no response. No phone service at all. I am out almost $50. I can't believe a company can rip off this many people and get away with it....NetMagazines and Discountmagazines have always delivered for me.

i ordered my subscription from them because they were cheaper. I patiently waited 12 weeks for my first issue, but didn't get any. so i contacted the publisher and was told that magsonthenet.com never placed my subscription with them. After 4 weeks of trying to get through, i finally got an email from magsonthenet saying that there was some misunderstanding with the publisher and my subscription record was lost along with several other subscriptions. They offered me a free magazine and promised to reorder my subscription. Now, its been another 12 weeks and i haven't received any magazines yet. I think this company is a scam. Save yourself the headache and stay far away from magsonthenet.

My experience with Mags on the net has been very frustrating. I ordered 12/20/05. It is now 05/10/06. I have sent emails to every in box they have...multiple times. I have attempted to reach them via phone at varying hours on multiple occasions, with no response. I ordered "People" for my wife (several hundred dollar subscription)and have no idea if the company is even in existence, other than the website.

The miniscule savings is not worth the headache or hassel. I am also tempted to believe some of the positive reviews are fakes.

Do not order from this company. Due to the lengthy delays I can no longer charge back my credit card. IE they took my money and gave me nothing, and I have no recourse.

I think all these "wonderful" reviews are written by MagsontheNet themselves. I can't contact them, they don't answer my e-mails and they don't have an answering machine. If I am lucky enough to ever receive my magazines, I will never shop with them again!! I am going to contact the FTC if I don't receive anything within the next week or two. I wish that I had read these reviews first! I am such an idiot!

MAGS-ON-THE-NET IS A RIPOFF!

They charged my credit card immediately but failed to ever start my subscription. Numerous E-Mails were sent to them regarding the problem and none were acknowledged. All calls to their customer Service number are answered by a recording stating: "The office is closed".

Everyone should avoid using this company!

TERRIBLE SERVICE!! Mags on the Net lied to me and they never respond to emails. I ordered 3 years subscriptions and they only gave me 1 year! Plus their phone lines are always closed all day long! I finally filed BBB report against them and they lied again! I want my money back or 2 more years to my subscriptions!!

HORRIBLE!!! Never purchase from here!!
Unfortunately I didnt do my homework and look for reviews before I purchased a subscription - I would have seen all the problems others had. Ordered a weekly mag subscription. After 3 months of nothing, contacted customer service. No reply. tried again, got a message after another 8 days that they would check on it. Never heard from them again, and now they will not even respond to any of my inquiries. Just filed a complaint (which they have MANY out there) with the Better business bureau.

DO NOT USE THIS COMPANY. Very unresponsive, magazine subscription takes a long time to commence. I bought a magazine subscription as a gift in March 2006, it is now the end of June, and the subscription as yet to start. The subscription is for a weekly magazine that, they said, should take 4-6 weeks to begin.

I called my credit card co. and disputed the charge. When you do this, 2 things happen to magsonthenet: 1. They get fined $25 and 2. The credit card co. pulls your $ from magsonthenet and posts it back to your account. TOO MANY DISPUTES AND THE BANKS/CREDIT CARD COMPANIES WILL TAKE AWAY THEIR ABILITY TO ACCEPT CREDIT CARD CHARGES - THE ONLY MEANS THEY HAVE FOR RUNNING AN ON-LINE BUSINESS. Same story for me - ordered a mag (US Weekly), credit card charged, never got it. I called US Weekly, they said they are no longer accepting business from magsonthenet - they were a "bad representative." Imagine that! BUT HERE'S THE KICKER...once I called my Credit Card Co. and disputed the charge...within 24 hr. I have been FLOODED with emails from Magsonthenet, begging, threatening, etc. me to reverse the dispute. Promising me a refund, perks, etc. DO NOT DO THIS! DO NOT REVERSE THE DISPUTE ONCE YOU MAKE IT B/C MAGSONTHENET WILL LIKELY NOT REFUND YOU AND YOU CAN'T RE-OPEN THE DISPUTE WITH YOUR CREDIT CARD CO. I have my money back and the ball is in my court :) Good luck everyone!

DO NOT DEAL


Awful, ordered in October, now it's July and haven't received a single issue yet. The customer service just keeps promising.

Horrible Do not use them EVER!!!! I ordered US weekly Feb. 15, 2006. They told me 6-12 weeks. I called them in 6-12 weeks, they lost my order (but charged my credit card)and told me they would give me a "free" magazine with it. It is Now July, and I have received NOTHING!!!! It has been too long for my credit card to do anything. So now there is nothing to do but hope the BBB can help me. Do NOT USE THEM!!!

I lost about $80.00 to these SCAM ARTISTS.
PLEASE RUN if you receive any postal mail that has their name in the fine print. BEWARE!!
Also: see Better Business Bureau excerpt below:


Consumer complaints allege that “Mags on the Net” does not deliver its magazines within 12 weeks as stated on its website. Consumers stated that after ordering subscriptions off the internet, they were given a confirmation number for their order but have yet to receive their items. After contacting the company numerous times, they were given a message to respond via email. Consumers claim that they get no results whether by phone or email from them. Consumers also stated that their credit cards were still charged for magazines which were not delivered to them. Though the company has resolved most of its complaints, it has failed to address the underlined cause for them. Consumers whom the company has not responded to would like their money back.

Customer Experience

Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints.