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MagsOnTheNet

MagsOnTheNet

Overall service rating:  Store Rating: 2.0
Reviewed by 99 customers
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Showing 76-90 of 109 reviews Page 1 2 3 4 5 6 7 8 - View all   Previous   Next
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Bad Company I did contact again the bbb,and fraud
by cureofars ,Oct 19 '06
This company, does not reply to email, the phone? what a joke. I used to get email all the time from them. I now have this company blocked. At first I thought they were good.

What they do is only, if you get this a one year subscription, even if you pay for 3 or 2 years.

They charge the credit card, and stall, until you are
after the credit card dispute time.

They also deal with 3rd party vendors, which they do not state. DO Not, Do Not deal with them. They need to be shut down.
guess what, the bbb sent me an email,so did mags.got one additional issue year? i checked on-line to confirm.they still own me one year, however i can't deal with them
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FRAUD ALERT! Call your credit card company immediately!
by spamthesinghe ,Oct 20 '06
Agreed. Magsonthenet is a scam. I bought a one year(52 issue) gift subscription of People magazine for my fiance. She got the first few issues and then the subscription abruptly stopped. Tried to follow up with Magsonthenet by dutifully filling out their online form, and sending emails over the last few months. Try their phone number and you'll hear a message that they are not taking messages right now.

I finally called the publisher of People Magazine to find that my name was nowhere in the system and that the gift subscription was ordered under another name and the balance never paid. If Magsonthenet were at all legit my details would have been on the account instead of some bogus name attached to a phony credit card. People Magazine confirmed they do not have a relationship with Magsonthenet. Very very shady.

I wish I had checked this site before I had placed my order with MagsontheNet. However if you too have fallen victim to Magsonthenet don't fret your credit card company should be able to sort it out for you. Dispute the charge and get your money back!
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Worst Online Purchase Experience Ever!
by petezahutt ,Oct 24 '06
Magsonthenet will rip you off! Do not order from this shady company. They will take your money and you will not get your magazines. They do not answer the phone or email either. I contacted the State Atty General and they did nothing, the BBB did nothing. Magsonthenet are criminals and evidently they are paying somebody off so they can continue to get away with robbery.
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AWFUL! It's a scam!
by volenin ,Oct 18 '06
Never heard back from them. Never got anything. These guys seems to be affiliated (or the same company?) with bluemagazines.com, which is a confirmed scam. AVOID!!! Trying to convince domain register (godaddy) to bring their site down....
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VERY BAD
by jvl2 ,Sep 22 '05
WOULD NOT RECOMMEND
They never entered my subscription for the 3 years I paid for. Every time I complained they added six months or so to my subscription.
They still shorted me a full year. I reported them to American Express and the magazine.
Be careful if dealing with them.
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Total agreement with the previous poster about bad service from masonthenet
by lalanu ,Mar 29 '05
I agree wholehardetly with the previous poster, as magsonthenet is the worst company to do business with, as they send in their subscriptions late and do not follow up with complaints.
I waited over 5 months to get my subscriptions, made many calls, left many messages, e-mailed them many times without any response.
Then I called the mags directly who told me that they had not received the subscription!
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BAD!
by dawoodchuck ,Dec 07 '06
THIEVES!!!!!
DO NOT ORDER FROM THIS WEBSITE!
I purchased a 1 year gift subscription. The recipient received the magazine for 1 month and then no more. I tried several times to contact Mags On The Net, via email, with NO response. The phone number that they list on their website is only a recording. They have stolen my money. I wish that I had viewed this website before placing my order. I did take the advice of another reviewer and contacted my credit card company. They seemed very understanding and will dispute it. I hope to get my money back. I definitely believe that the positive reviews listed are FAKES!
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Don't waste your time!!
by scoldshopper ,Dec 09 '06
I ordered, my credit card was charged, and I waited the requisite 12 weeks. Then I started sending emails which were never answered. I also called the 800 number, which gets you an answering machine message telling you to use their website! I finally gave up and had the credit card charge reversed...
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HORRIBLE - WORST CUSTOMER SERVICE EVER!
by debbie1215 ,Dec 27 '06
This company is HORRIBLE!! Placed an order on 10/08/06 to renew my husband's CCM magazine. 8 weeks later, I still had not received any magazines, so I e-mailed and NO REPLY. I e-mailed weekly for about 3 weeks now and still NO REPLY! I finally looked up a toll free number on their web site and called. The message states they are not handling customer service issues "due to the holiday season" WHAT???!!!!! The recording instructs me to e-mail any questions or concerns...duh...haven't I been TRYING to do that!! It did say that if I wanted to place a new order, I could stay on the line, so I did, hoping to speak to a LIVE person. I got connected to a voicemailbox, but got a message stating the mailbox was FULL!! I was instructed to press a number for customer service and finally did get a voicemail for someone named Theresa - I left a message, but I am assuming I will not hear anything. I am now going to contact the publisher and see if, in fact my order was processed. I am not expecting too much. What an AWFUL experience!!
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Dishonest lying scam artists! Avoid avoid avoid!
by rebl ,Dec 06 '06
I purchased a two year subscription in October 2005. The first year came, but the second year order was not placed. I called and emailed their customer service, no response. I went after them through the BBB and through National Community Service (who they use to place the orders) and was told November 11 that Magsonthenet had placed the renewal order. Well, hasn't happened yet, according to the magazine's customer service. I've asked Magsonthenet for the actual date and account number confirmation for this alleged renewal. They just send me emails saying "the problem has been fixed. You should get your magazine soon."

If you check the BBB website, you'll find quite a few complaints lodged against these weasels.
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Finally did get through to them, and would like to amend my comments...
by tkevinsayama ,Apr 21 '04
I finally spoke to a representative from the company who apologized for not responding to the numerous e-mails (though the story was thin: something about the servers being down; I sent one in March and Yahoo claimed to have sent one in April). In the end he addressed the problem: we noted where the order was met, and not met. He said that the Economist dropped MagsOnTheNet as a distributor, therefore my order was in "limbo" and that he's going to credit my account, with my approval. He's checking on my New Yorker subscription by contacting the magazine, and would e-mail me with the results.

Obviously, communication is not their forté, but it worked out to be O.K. in the end. I think they should have taken more responsibility and let me know if months go by (nearly a year) and my order's in "limbo." They did have my e-mail address and should have let me know that there was a problem when they recognized it... Would I use them again? Probably not: it's not worth the few dollars I'd save on a subscription. If there's a problem: call them!
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Do not order from this company
by woodfam12002 ,Feb 27 '07
I placed an order in September 2006 for a renewal of J-14 for my daughter. My credit card was quickly charged. After waiting more than the twelve weeks requested, I sent MagsOntheNet an email 1/3/07. Did not hear back from them so sent another email on 1/17/07. That same day they asked for additional information which I provided on 1/18/07. That same day they sent a message telling me to wait for the January issue and it would show the renewal date. By 2/14/07 I had received a February issue (the last one) and there was still no renewal date. On 2/14/07 I contacted J-14 and they said that they had received a renewal request but the bill had never been paid. On 2/14/07 I sent MagsOnTheNet another email copying the email from J-14 and I have yet to hear from them. I will never order from them again.
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Well, in a word, lousy.
by thriftyengr ,Apr 13 '07
I ordered 4 magazines from Magsonthenet over a year ago (3/28/06). Three came with no problem. The 4th has never arrived. I sent E-mails to them 3 times and never got any type of response. The price is right but the service is none existent.
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Ripoff artists
by ssinghnyc ,Apr 18 '07
I agree - total ripoff. I never got any of my magazines. They responded to my emails and said they would give me another 2 magazines for free. Never got any of them. They are a fraud and I believe they started a new website called magsforless.

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Didn't deliver and they have no customer service
by aket ,Apr 25 '07
This company was paid for a two year subscription and only credited me with one year. I have contacted them four times to date with no resolution. I would not use them.
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Showing 76-90 of 109 reviews Page 1 2 3 4 5 6 7 8 - View all Previous   Next




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