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by brad  - Top 500, Feb 01 '08
Greetings. Normally, when I see that a product or service has been reviewed many times over and I see that there is a general consensus on the quality of service, I don't bother posting yet another review. However, given my visibility here and a very ...
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by umisenyamasen , Jul 31 '06
UPDATED with a response from Mercantila. The Order I placed an on-line order for a “chimenea” (outdoor fireplace) from Mercantila after an Internet search for similar items. Mercantila's price matched that of two other online stores ...
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by sarajerome8720 , Jan 13 '09
PLEASE READ the reviews BEFORE ordering from Mercantila. These are not exaggerations! DO NOT order from them. Although the prices are attractive -- the aggravation and frustration from not being able to get a truthful answer and not being ...
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by sagbol , Feb 07 '09
I ordered a rocking chair for my son's nursery. The chair ended up being back ordered and the company never contacted me. I had to call them to figure out what the delay was and it took me 4 to 5 months to get the chair. They said they ...
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by flboy9918 , Jan 10 '09
This is the WORST internet company imaginable. They are a complete fraud from my experience. Thank goodness I used PayPal or I would have been out $240 for sure. In short, I purchased a Grille for my father on 12/2/08. I received ...
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by nyfromla , Sep 29 '06
Horrendous experience! I find it hard to believe they are a web-based merchant. I placed an order for a rowing machine with an anticipated ship date of five days. I received a phone message a day later (which unfortunately I didn’t get until a few ...
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by terradeni , Feb 24 '07
I purchased a bed, a dresser, and 2 night stands on Dec 23, 2006 expecting delivery in 3-4 weeks. The bed and the dresser arrived on schedule Jan 17, 2007 with NO night stands. After contacting customer service I was told the night stands would ship on ...
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by eugene24 , Nov 05 '06
This was one of the worst online buying experiences I have ever had. The product was delivered in timely manner, but it was a total nightmare getting my order processed correctly. First, when I ordered a bed frame, everything looked to be fine. But ...
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by langmeyer , Mar 27 '07
Good website. (Elliptical Superstore) Easy search engine w/helpful descriptions and diverse product selection. Competitive pricing and free shipping a plus. Purchased a Schwinn 418 Elliptical. Great product!! However, the unit did not ship the same ...
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by debragggggggg , Feb 28 '07
I am filing a complaint with the FTC. The worst experience I have ever had with an online merchant. No accountability to the customer for their (Mercantila) mistakes. I ordered a ProForm elliptical trainer which was supposed to ship via Fed Ex Home the ...
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by rubissima , Apr 06 '07
I had a similar experience to others, it seems. No tracking number was ever sent to me. I wish I'd read these reviews first. What a nightmare. It took me eight phone calls and who knows how many precious minutes to find someone who was willing to be ...
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by bxwebtress00 , Mar 17 '06
DO NOT buy from them at any COST. I wanted to order a pool table and looked around, found their site. 110% price match and free shipping drew me in! Called up to get the price match, got a good deal instead b/c of their guidelines. Was told it was in ...
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by larnail , Mar 13 '07
Mercantila - NEVER AGAIN will I shop with this vendor. I ordered a Needak Trampoline on March 1 I called on March 7th looking for a tracking number since I never received an email. I was told it was shipped and I would be receiving an email that day. ...
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by cgh1 , Dec 27 '06
Purchase of ProForm Elliptical 900 Cardio Cross machine on the Elliptical Trainer Superstore (ETSS) website was effortless and I got decent information from the site. Auto-follow-up messages from the ETSS/Mercantila web purchase, while nicely done ...
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by colorful1 , Dec 27 '06
Mercantila promises the world and always tells you items are in stock. Don't believe them! I ordered an in-stock Christmas gift on December 13th that was supposed to have a 2 - 5 day processing time. Well, they "scheduled" it to ship out on Dec 21. I ...
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