Zoostores.com

Bought a sofa that was damaged when delivered. Fabric was torn on side and there were what appeared to be grease on armrest and top cushion. Asked for replacement. Store wanted to order parts to repair. Had to explan that the sofa has tears in fabric and ...

This is the worst experience I ever had buying furniture. Ordere table on October 3, 2012. They promissed to ship it in December. I've got a good price for it, so I decided to wait. By the end of december the table was not still shipped so i tried to ...

Read and beware!!! Spoiler : Pay only with PayPal. Otherwise you will be tricked for ever if you need to get a refund.Disclaimer - I should say that it possibly could be different, if they had the item in stock and delivered it, everything ...

To summarize, this has been by far my worst online shopping experience.  Period.  For one, I never did recieve what I ordered (4 bar stools).  After 3 weeks of responses that they are attemping to get the tracking info from ...

Please be careful if planning on using Zoostores/Mercantila to order an item online. I have never written a review before but feel I need to in order to help someone else. I have used Amazon, Wayfair, and Overstock and have never had a bad experience. In ...

Worst experience ever! It is four months since I placed an order for a chair and just finished filing a claim with my credit card company in hopes of finally resolving the problems with the company. The biggest problem with this Company is the lack of ...

I had heard some negative reviews about this store but ordered anyhow since they had a great price on the speaker stands I was interested in. I had searched online using google on the best store to purchase this and Zoostores had come up. I did see some ...

In mid October, I made an order from the zoostores.com website.  My credit card was instantly charged at that time. Approximately 1 month later, the Homedirect shipping service attempted to make a delivery but when they arrived ...

Product is as expected but waiting almost a month to get here and having the delivery date pushed back over a week was a major hassel.  They gave us a delivery window of 12-4pm and I took off of work for the first date and they cancelled on me ...

I placed an order, over the phone on Dec. 23, 2012.  I ordered over the phone to verify that the item was in stock.  The sales associate assured me it was.  The item was $257.00.  On Dec. 27th, I received an email that the item was ...

I purchased a set of Bowlfex dumbbells through Zoostores. My credit card was immediately charged and the estimated ship date was just a few days away. However, many days and then weeks went by without my receiving them. I called (hour long wait ...

I would stay away form them, they use shady coupon offers which they never intent on honoring. On 12/6/12 I've placed an order for Horizon Fitness EX59 Dual Action Elliptical Trainer which was priced at $629.00. During a checkout I've used ...

I ordered my daughter's wedding gift from here as everyone else was out of stock:  #1 clue this place cannot get it either no matter what they promise.  #2 clue is they give a discount for a reason which makes it lower than anyone else---your ...

My Grace 18 Inch 4 Shelf Glass Corner Bakers Rack ordered from Zoostores.com actually arrived earlier than the initial projected arrival date. E-mail updates kept me aware of the change in anticipated delivery date. This unit was easy to assemble and ...

Everything went really well. I ordered the Master Massage Athletico 29" light massge table. The expected delivery was 4-5 weeks but the massage table came in 3 weeks with everything that was promised. I had constant updates that alerted me when the table ...

After a lengthy online search for a platform bed, I decided to order from Zoostores.com because they had the best price compared to other online retailers. Even though I had never been a customer of Zoostores.com, I had no reason to doubt their service. ...

This was the worst online shopping experience I've ever had!! After searching many sites for a particular play kitchen for my children I finally found it in stock on zoo stores.com or so I thought! This kitchen was on back order everywhere and when I ...

On Dec 3, I placed an order with zoostores.com for a Modern Elements Bella Fireplace and a second order for the fuel required to make the fireplace work.   The next day I received notification of the anticipated shipping date for the fuel, which was ...

I was in need of a TV stand for a new 60" LED smart TV.  I visited all the local stores and found the selection extremely limited.  So, I let my fingers do the shopping and online I went.  After exploring several online sites I landed on ...

I looked the product over, compared it to other products on different web sites, and decided on the Montclair Therma Top Pro Package.  It had the size, the weight capacity, the table top thickness and the length I needed.  Added ...