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MonoPrice.com

MonoPrice.com

Overall service rating:  Store Rating: 3.0
Reviewed by 18 customers

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Overall Rating:Store Rating: 5.0
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Highly reccomended

by , Feb 24, 2013 Rated a Helpful Review
I don't take the time to write reviews, but I felt compelled to after seeing some of the negative reviews for this site and knowing my experience was the exact opposite of those reviewers.  I have ordered multiple items from Monoprice on 4 occasions ...
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Overall Rating:Store Rating: 1.0
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Cheap prices on defective products with no service

by , Jun 16, 2012 Rated a Helpful Review
I bought a couple of connectors to hook up a monitor. The price was right. But, when they arrived, they didn't work right -- they put a static on the screen on the monitor. I wanted to return these defective cheapies but Monoprice will not refund the ...
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Overall Rating:Store Rating: 1.0
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An eternity to get your order

by , Jan 30, 2012 Rated a Very Helpful Review
BOTTOM LINEMonoprice used to be a fabulous company, but recent changes to their approach to shipping and customer service have put them behind the ...
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Overall Rating:Store Rating: 5.0
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Boring Site with Boring Products at Phenomenal Prices.

by , Feb 15, 2011 Rated a Very Helpful Review
It was the winter of 2008 that my girlfriend (now wife) and I decided that for Christmas we would buy ourselves a nice new HDTV.  Well to make a long story short and a review on target let's just say that other expenses arose and that HDTV never got ...
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Overall Rating:Store Rating: 1.0
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Exceptionally poor and unacceptable customer service after receiving faulty product

by , Jan 15, 2010 Rated a Very Helpful Review
I purchased two cables and an electronic device (HDMI switch) from Monoprice.  The switch does not function properly. The device arrived one day later than expected. My experience with Monoprice overall is below average based on their extremely poor ...
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Overall Rating:Store Rating: 5.0
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Great prices, great quality

by , Jun 17, 2008 Rated a Very Helpful Review
The cables from this place are great. Their cables are much cheaper than the "basic" cables you can find at places like Walmart while rivaling the quality of "premium" Monster cables. They ship very quickly (all of my orders have shipped the same ...
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Overall Rating:Store Rating: 5.0
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5 out of 5 stars

by , Dec 3, 2007 Rated a Very Helpful Review
I recently came upon this website known as www.monoprice.com through my interests in building my Home Theater system at www.avsforum.com HDTV and Home Theater is the future and many homes will continue to build as this hobby gain interest. Save ...
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Overall Rating:Store Rating: 5.0
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Pricing, Selection and Service That You Can Only Find on The Web

by , Apr 12, 2007 Rated a Very Helpful Review
MonoPrice (http://www.monoprice.com/), is a 5 year old California based internet vendor of computer and electronics supplies. Although its been around for 5 years, they’ve really only made the list of stores computer and home theater ...
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Express Reviews
Overall Rating:Store Rating: 2.0
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poor warranty
by ,Aug 29, 2013
(Show)
I purchased an HDMI matrix that failed after a month and a half.  Monoprice replaced it, but I had to ship the defective product back at my expense.  Shipping cost me $11.25, 20% of the $56.25 purchase price for the defective product.
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Overall Rating:Store Rating: 3.0
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Bad experience initially with better follow up
by ,Nov 30, 2012
(Show)
Really bad experience with monoprice. Promised overnight shipping did not arrive after 5 days. Calling customer service several times, customer service rep is arrogant, blaming shipper but without giving a solution and solving my issue.
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Overall Rating:Store Rating: 1.0
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Not a trustworthy seller
by ,May 12, 2011
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I bought a hdmi splitter from Monoprice.com. It didn't work at all at my setup. Basically I couldn't split video/audio as advertised. I was only able to connect one device at time. I contacted their RMA department, but they rejected my refund request
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Overall Rating:Store Rating: 1.0
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Found their products to be cheap and low grade.
by ,Apr 13, 2011
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Very slow to get orders.  Not good at getting back to you when you leave a message. Products are all no-name no-brand cheap knock off stuff from
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Overall Rating:Store Rating: 1.0
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double charge
by ,Apr 7, 2011
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The store charged me twice for the same item,and i haven't been able to get the money back for two months. Everything else was
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Overall Rating:Store Rating: 0.0
 
not satisfied
by ,Dec 29, 2010
(Show)
I bought a HDMI switcher (HDX-301) through an online reseller. It does not work and the place I bought said they only give a 3 month warranty. It took me 4 months to finally install it. I called Monoprice to see what they would do since their name
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Overall Rating:Store Rating: 1.0
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I will not stop at monoprice again.
by ,Mar 30, 2010
(Not Yet Rated)
I had over a thousand dollars stole from me and i have to get a new card it's a real inconvenience while i wait for the new card to showup. Allegedly monospace had their customer information stolen, including credit card numbers, around March
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Overall Rating:Store Rating: 2.0
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order what you want but they'll ship what they have
by ,Mar 29, 2010
(Not Yet Rated)
I ordered a handful of cables from them based upon a recommendation from a coworker. Two out of four might make you a major league phenom but in online ordering it makes you a disgrace. One cable was half the length I ordered and the other was
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Overall Rating:Store Rating: 2.0
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Very Very Bad Customer Service
by ,Feb 11, 2010
(Not Yet Rated)
Very Poor Customer Service- I ordered a flat screen cable kit, and I paid the much higher shipping for next day delivery, and it did not come for 4 days. I was displease especialy since MonoPrice wherehouse is only 25 miles from my house. I contacted
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Overall Rating:Store Rating: 5.0
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Great store with great pirces!!
by ,Apr 11, 2009
(Show)
Phenomenal store with amazing prices!! Their shipping was also extremely fast; I simply cannot wait till I make another purchase thru them!! Keep up the great job!! I placed my order on Tuesday night, regular shipping mind you, and my mini-HDMI cable was
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Overall Rating:Store Rating: 5.0
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Amazing quality, price, and service.
by ,Feb 20, 2009
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I have ordered many items from monoprice over the last year and a half. They always have what I want, at the best price, and the quality is fantastic. They communicate well, and ship promptly. Shipping rates are the most reasonable I've
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Overall Rating:Store Rating: 5.0
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Great quality, great service and fantastic value
by ,Oct 22, 2008
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I ordered a number of cables (e.g., several HDMI, digital coax, speaker wire) for a new AV setup that included a AV Receiver, an LCD HD TV, subwoofer, Blue Ray Disc player etc. At the local "Big Box" stores they were going to charge me ~$250 for these
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Showing 1-20 of 21 reviews Page 1 2 Next