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Music Box Attic

Music Box Attic

Overall service rating:  Store Rating: 4.5
Reviewed by 206 customers

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Showing 1-20 of 20 reviews    
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Overall Rating:Store Rating: 5.0
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Very happy with purchase, will buy again!

by , Mar 27, 2012 Rated a Helpful Review
Ordered on Monday, got the box on Thursday to east coast, very fast shipping and item is perfect, just as expected, including a wonderful engraving. The quality of the music box was superb; I got a hand inlaid Sorrento one with a heart inlay, actually a ...
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Overall Rating:Store Rating: 1.0
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Terrible service. No refund for returned item. Fraudulent.

by , Jun 26, 2010 Rated a Very Helpful Review
I ordered a music box with expedited shipping. It arrived damaged and the music did not play for more than a few notes.I emailed the company three times over ten days and received no response. They seem to ignore all messages although their ...
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Overall Rating:Store Rating: 1.0
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3 times a disaster - this company misrepresents their customer service.

by , Mar 1, 2010 Rated a Helpful Review
This is the worst company I have ever dealt with. I started out with an order taken by 'Boris' over the phone on Dec.6 '09. This was for a jewellery box I paid $212.99 incl. shipping - a Christmas gift for my daughter. Two weeks later it turned out they ...
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Overall Rating:Store Rating: 4.0
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Management committed to Customer Satisfaction.

by , Jul 20, 2009 Rated a Helpful Review
I ordered a music box from this vendor and it appeared that the product I wanted was down to only one item in stock and it was damaged.  Unfortunately, I did not know this for the first few weeks after my order was placed.  They put a new one ...
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Overall Rating:Store Rating: 1.0
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terrible

by , Jan 6, 2009 Rated a Helpful Review
I assume this company is either a scam or very poorly organized. The italian music box did not arrive as advertised. First, it had bits of glue stuck to it which I had to remove; second, the engraving portion was missing; and third, the ...
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Overall Rating:Store Rating: 1.0
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If I were you, I would buy elsewhere...

by , Jan 3, 2007 Rated a Helpful Review
I was trying to order a jewelry box online as a Christmas gift. I had a question about the item I liked so I called Music Box Attic for assistance. The girl on the phone (Kira) told me that the box I was ordering was made of solid wood and was from Italy ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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SCAM!
by ,Dec 5, 2013
(Show)
Got answered by a guy called Boris. Ordered one of those custom jobs and the item received was a bag full of acne creams. He's a scam artist. This whole website is a scam, don't be fooled by some of the reviews here. This guy ripped me off big time and
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Overall Rating:Store Rating: 5.0
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Great Customer Service & Products
by ,May 7, 2012
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It was nice to see that the guys at the Music Box Attic are very dedicated to providing personal and honest customer service, after going back and forth on a few items, I got great help from the staff and they made me choose the lesser expensive item of
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Overall Rating:Store Rating: 1.0
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Black Unisex Stainless Steel Bracelet
by ,Feb 24, 2011
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Ordered a black rubber stainless steel bracelet with regular ground shipping on 2/10/11.  To date (2/24) I have not received the item nor have I received a response to email and 3 phone calls.  This company does NOT care about customer
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Overall Rating:Store Rating: 1.0
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Terrible!!!
by ,Dec 18, 2010
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All I can say is make sure you pay with Paypal or you won't get a refund! The box that I purchased was not in stock and at first, it seemed like they were customer oriented, until I requested a refund! I had to go through Paypal protection, and was
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Overall Rating:Store Rating: 1.0
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Horrible
by ,Nov 5, 2009
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Horrible. They sent me the wrong song and forgot to send me the engraving plaque. Then I called and asked for a replacement. The guy told me he would ship the replacement within the same day. I called the day after that and he said it has been
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Overall Rating:Store Rating: 1.0
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This vendor does not issue refunds for returned items
by ,Aug 5, 2009
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I bought a music box and wanted to exchange it.  After paying for the new one and returning the old one, they never issued a refund as promised.  I've called and emailed several times over 3 months, received 2 more promises and no refund. Do
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Overall Rating:Store Rating: 1.0
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DO NOT BUY HERE!!!
by ,Feb 24, 2009
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We ordered two music boxes for our kids at Christmas. We received them in a timely fashion but they were very, very poor quality (at $40 a piece!!), very tiny and one had a dent in the top. I immediately notified "Boris" at Quality Music boxes that
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Overall Rating:Store Rating: 1.0
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Poor quality at excessive prices
by ,Jan 18, 2009
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Ordered a piano music box for my son to the tune of 75 plus dollars.  Simply removing it from the package resulted in the piece with the pedals becoming detached, and with subsequent use the keyboard became unglued.  Although it still does look
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Overall Rating:Store Rating: 3.0
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Good customer service and product
by ,Jan 6, 2009
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Good customer service and products but you should add more new product often. Prices are very reasonable. I'll be back for more. Thank
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Overall Rating:Store Rating: 1.0
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NEVER RECEIEVED ITEM - HORRIBLE!
by ,Jan 5, 2009
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Ordered an item mid December and paid extra shipping costs for delivery by Christmas Day.  It is now January 5th, and I have still not received the item!  I have sent emails to customer service with not even a reply!  Would never shop from
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Overall Rating:Store Rating: 1.0
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Bad bad bad
by ,Dec 27, 2008
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I ordered two weeks before XMas, received the wrong item, talked to customer service who verifyed and said would ship immediately. A week later, the sites mailbox was full, no one answered the phone. By XMas, no item received, although a
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Overall Rating:Store Rating: 5.0
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Excellent service, quality product
by ,Dec 24, 2008
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My order was shipped promptly and packed well. The music box is of high quality--it is beautiful and sounds excellent. The description on the website was completely accurate and every detail of my order was fulfilled correctly, from the custom
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Overall Rating:Store Rating: 5.0
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Would definitely shop here AGAIN!!
by ,Oct 13, 2008
(Not Yet Rated)
Great music box, I got another one as soon as I gave this one to my friend on her Birthday. I probably had 100 questions and they were all answered right away, promptly, by phone and by email, great service and great products. I guess I would give Music
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Overall Rating:Store Rating: 2.0
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disappointing
by ,Dec 30, 2007
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I ordered a music box as a Christmas Gift for my sister. It was shipped promptly, however it was not gift wrapped (I paid $24.95 extra for the gift wrap). Attempts to reach this company by email have been ignored and when I tried to call I got a
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Showing 1-20 of 20 reviews  

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Showing 1-15 of 187 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Jul 30, 2007
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the music boxes have arrived in good condition, if not expeditiously. They are...
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Overall Rating:Store Rating: 5.0
 
May 17, 2007
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Very satisfying shopping experience. Beautiful item and exceptional customer...
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Overall Rating:Store Rating: 4.0
 
May 15, 2007
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I will use this company for any future orders. Everything was exactly as I...
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Overall Rating:Store Rating: 5.0
 
May 10, 2007
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The music boxes are really wonderful! Thank you.
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Overall Rating:Store Rating: 5.0
 
Apr 27, 2007
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We shopped on-line. The music box is beautiful.We are very pleased with the...
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Overall Rating:Store Rating: 5.0
 
Apr 9, 2007
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An excellent vendor with an amazing selection. I did not realize from the...
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Overall Rating:Store Rating: 5.0
 
Mar 14, 2007
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I got the products I wanted, in good condition, on time.
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Overall Rating:Store Rating: 5.0
 
Mar 9, 2007
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Web site was very simple to navigate. Easy, fun shopping experience.
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Overall Rating:Store Rating: 5.0
 
Mar 2, 2007
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I love the web page where you can actually hear the songs. My order arrived on...
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Overall Rating:Store Rating: 5.0
 
Mar 1, 2007
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everything was great! Large range of products and outstanding quality!
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Overall Rating:Store Rating: 4.0
 
Feb 11, 2007
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1. Expected box to have Reuge, not Mapsa movement. Sent it back for Reuge...
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Overall Rating:Store Rating: 5.0
 
Jan 3, 2007
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I found a lot of good quality things, but I think you should lower the prices...
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Overall Rating:Store Rating: 5.0
 
Jan 3, 2007
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The first music box/jewelry box arrived damaged by UPS. I called the company...
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Overall Rating:Store Rating: 4.0
 
Jan 3, 2007
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good
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Overall Rating:Store Rating: 5.0
 
Jan 2, 2007
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I was so impressed with the speed, accuracy and honesty of this company. I'm...
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Showing 1-15 of 187 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 Next