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Aug 07 '04
very pleasant, easy, and the website contained good instruction on how to use it.
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Oct 01 '06
Vendor had the product that I wanted, website was easy to use, and product came as expected.
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Dec 03 '09
Easy online ordering, carrier arrived three days later! Enjoying using it very much.
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May 09 '05
Loved it. Will recommend this site to my friends looking for a baby carrier.
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Aug 19 '04
The web site was excellent and very informative about the product. I also liked how they had other customer reviews. I have had neck and lower back surgery and this product proves not to put too much of a strain on either.
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Jul 30 '07
Great merchant!!! Great product!!!
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Mar 10 '05
The carrier arrived ahead of schedule, and my daughter and I love it.
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Jul 07 '06
I was very happy with my purchase. It would be nice if they had some kind of tracking once the product shipped.
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Aug 23 '04
I can scarcely express what an excellent person Jane Rosenberg is. When I ordered my carrier in black, on a Sunday night, I was told through the ordering page that the carrier was sold out in that colour, but would be restocked soon. By eight o'clock the next morning, I received a personal note from Jane, thanking me for my purchase, and promising to contact me as soon as my carrier arrived.
By that afternoon, I received another e-mail from her to let me know it had indeed arrived from her supplier and would be sent to me the next day, which was Tuesday. Much to my incredulous joy, it arrived on Thursday, and since I'd studied her website's extremely comprehensive visual baby-loading guide, I was able to put my 12-month-old in it as soon as I whipped it out of the packaging. Within ten minutes of the box hitting my porch, I was hustling us out the door to meet a friend and her baby. (Because the mail arrived the second we meant to leave, we were a little late, but it was so worth it.)
Because I've become such a Pilates devotee since I gave birth to my second baby, carrying my 20-pound baby in a Bjorn didn't affect me as much as a "pre-Pilates me" had carrying him in the Bjorn at 15 pounds. However, the first time I used the Ergo, which I only ordered after reading so many glowing reviews, I carried my son for almost seven hours, with two little breaks to breast-feed and play briefly. It was amazing how my back did not ache for a single second.
If you are to buy an Ergo, which I think is the best baby carrier I've ever tried -- and believe me, we've wasted enough money on others that turned out to hurt my back in the long run -- definitely order from Jane. She's the most professional and attentive seller you can possibly work with, and she offers free shipping and a completely risk-free 90 day trial period. You couldn't ask for a better deal. I'm actually considering buying another one for my three-year-old, who loves the carrier now, too.
Good luck on your baby carrier research and purchase. I know how hard it is to find the "perfect carrier." I'm totally in love with my Ergo, but I'm also so glad to have bought it from Jane. The Ergo itself, I could go on and on about its benefits and how wonderful it is, but I think this review is for merchant performance only. In short, Jane of "My Favorite Baby Carrier" is the best, and I hope she continues to succeed in making so many other parents out there happy. Take care!
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Dec 12 '06
I entered my credit card number wrong on the form and they contacted me to let me know. I sent the correct number and received my carrier in 3 business days! (from the time I ordered it!)
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Oct 20 '06
excellent customer survice and product.
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Jul 17 '06
Product arrived with a defective part, but was quickly rectified with a new part. Not able to track order on website, this would be a nice feature.
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Mar 02 '05
Easy to order with speedy delivery. Good web site with great pictures to show how to use the carrier.
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Feb 28 '05
I have been very pleased with the service provided
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Feb 13 '05
Thanks for offering this excellent product and all the good instructions on the website!
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