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HomeWeb Sites & Internet ServicesOnline Stores & ServicesNapaCabs.com

NapaCabs.com

Overall service rating:  Store Rating: 4.5
Reviewed by 15 customers
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Overall Rating:Store Rating: 5.0
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Fast and Professional

by DragonSkier_dt1 , Aug 25 '03
The order was place around 10:00 am and shipped the same day. When received the wine was well packe ...
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Overall Rating:Store Rating: 5.0
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A Plus operation, fast delivery and service
by yitzhak ,Oct 25 '03
Excellent prices, prompt and fast delivery. Easy to navigate through the site. Not all wines include wine rating. Site can be improved by adding wine rating. Good selections of reds from around the world.
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Overall Rating:Store Rating: 1.0
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POOR customer service.
by penny4mythots ,Dec 27 '08
Received a bottle as a gift from friends.  I signed for it and opened it immediately-it was frozen. The foil seal broken, cork protruding, wine leaked into packaging.  Napacabs customer service rep insisted I send in the bottle and remaining wine, at my expense, so they could determine "how to handle the complaint".  When I indicated that sending a mostly full and potentially leaky bottle of wine would be expensive and possibly very messy, the rep implied I was lying to get a free bottle.  I followed up by email, offering to send digital photos of the bottle, and ice chunk in the bottle, and never received a response.  VERY dissappointed with them.  Will use another site in the future.
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Overall Rating:Store Rating: 5.0
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Solid web site, that has successfully earned my trust, with their reliability and performance.
by wineaux ,Mar 13 '04
Nice clean web site that is fast, easy to navigate and packed with information. Prices are very competitive and on some are the lowest around. Napacabs offers a great selection from some of the smaller California wineries as well as the rare “hard to find - boutique wineries.” They also have a nice list of wines from France, Italy and Australia. Their service is fast, as they usually ship my orders the same day. My tracking information is available on line where I’m able to also view my account activity, order status and history. I also signed up for their wine club, which features incredible selections and values. Highly recommend!
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Overall Rating:Store Rating: 5.0
 
Sep 14 '09

excellent. best price
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Overall Rating:Store Rating: 4.0
 
Jul 13 '09

I had a problem regarding july 4 th weekend.Wine arrived on July 3rd. Missed delivery, next delivery was Tuesday the 7th. I was out of town, arranged for delivery the10. It arrived in good condition. I did ask for delivery to a business in my town, Fedex would not make a change without your permission. I had no luck in reaching you on Monday.
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Overall Rating:Store Rating: 4.0
 
Jun 30 '09

my shopping experience was good, but I'm still waiting on my merchandise.
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Overall Rating:Store Rating: 5.0
 
Aug 09 '09

As in the past it has been excellent.
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Overall Rating:Store Rating: 5.0
 
Aug 28 '09

they were great on selection available and price.
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Overall Rating:Store Rating: 5.0
 
Aug 05 '09

Fast. Very well packaged. Exciting product, potentially, haven't tried yet.
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Overall Rating:Store Rating: 5.0
 
Jul 02 '09

Vendor has excellent packing system for of glass bottles.
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Overall Rating:Store Rating: 5.0
 
Aug 27 '09

Overall good experience, minus a 4 day delay between charges applied to credit card and shipping.
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Overall Rating:Store Rating: 5.0
 
Aug 24 '09

Excellent response on one questionable item and perfect experience
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Overall Rating:Store Rating: 4.0
 
Jul 22 '09

Was good. Selection was great. Prices were OK (wish there were some better bargins). But the product I wanted was available.
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Overall Rating:Store Rating: 5.0
 
Aug 19 '09

Excellent customer service, and on-time delivery - would definitely shop there again!
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Showing 1-11 of 11 surveys  




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