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Oct 15 '03
I think they should provide discount incentives in shipping or product price to return customers. However, in all my dealings with them in the past and present they have been courteous and helpful in everyway. They also stand behind their guarantee (in past returns have been easily accepted and exchanged for other merchandise). Pricey but worth it in terms of trustworthiness.
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Nov 06 '03
I have used this company since being diagnosed with asthma several years ago and have always been happy with them.
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Sep 07 '03
one of the products arrived leaking. I sent them an email to notify them. They immediately arranged to have a replacement sent out. I received it within a few days of notifying them about the leak. I was impressed with the quality of service I received.
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Nov 08 '03
I have had excellent experiences with National Allergy Supply. The Website was easy to use, and I got my order very quickly--just a matter of a few days. It's a pleasure to do business them.
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Dec 03 '08
I have always been pleased with the service and products from National Allergy Supply
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Oct 11 '03
Very dependable and reliable. Products are as described and received in a timely manner.
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Aug 15 '03
This site came docotr recommended so I already trusted it. However, the customer service was phenomenal, the time it took to get my merchandise was FAST and the quality of the merchandise left no doubt in my mind that this is a great company! Thank you for offering such quality products at a great price!
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Apr 17 '04
Excellent. Good web site organization and ease of ordering. Good products and good explanations of the use of the products.
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Apr 11 '09
National Allergy is an excellent company. I have been shopping with them for years and never had a problem. I always purchased items of superior quality and always got very good service.
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Jan 11 '04
I was satisfied with ordering from National Allergy Supply with one exception: they charge a little too much (shipping & handling) for a small order.
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Apr 17 '04
I found the product I wanted to buy easily on the web site. I received an order confirmation by e-mail immediately and the shipment on time. The shopping experience was very good indeed. Taking this survey became annoying, however. It is annoying, because I have little time and could not submit the form by just writing "Excellent!" Most survey takers would have exited without submitting the survey, but I wanted National Allergy to get my positive feedback. Shopping.com should just accept a short, but positive review, instead of harassing survey takers.
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Oct 22 '03
I ordered a mattress cover that was on sale, and received an e-mail that it was no longer available, what would I like to do with my order. I would suggest that the item be taken OFF the website if the order is not going to be honored or an offer to match with something else is not going to be made. Thank you.
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Oct 22 '03
Shopping experience was great. FedEx Ground service to my area is horrible. The order rode around on a local truck for 8 days before it was delivered. I'm in an easy to find location. When I received the order, the box was partially crushed. It's not worth the time complaining to FedEx, since I was able to repair the filters myself. Next time I will ask for another shippng method or order elsewhere if not available.
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Oct 12 '03
I sent in a comment about a situation I was not happy with and they corrected it immediately. That impressed me
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Oct 09 '03
I was satisfied with the service and my order your company provided. There were no problems.
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