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DO NOT USE THIS COMPANY!
by pieceofpoop ,Sep 21 '07
HORRIBLE EXPERIENCE FOR ME TOO! Same as the other person who wrote a review: I placed a simple order for 2 camcorder batteries in February, inquired about it in May -- they said their boat was stuck at the border in China - ha! For some reason I believed them and re-ordered again in August. It is the end of Sept and I still NEVER RECEIVED MY BATTERIES!!!! Who the heck are these people anyway?!
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Great Buy will shop again
by compassion81 ,Nov 06 '09
bought a bup1003 sla battery for my ups my item got shiped the next day. prompt shipping and the battery works great
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Wonderful
by edwardggg ,Jun 02 '08
Great little business with great prices. I will surely be shopping there again. There shipping was fast and their product seems to be working flawlessly so far.
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terrible service, no communication and no idea of their own inventory
by jerfreshjjjj ,Oct 11 '07
terrible experience. Ordered two items...almost a month later and I still haven't received anything. If I do get anything it will be one item only because other was on backorder, but they decided not to notify me of that until I became curious and asked why my order hadn't shipped. I was counting on them for a camcorder battery to videotape an important event...and I told them that. You would think out of interest in good business they would expedite the shipping to get it here in time...but nope, ground service a month later. Awesome, thanks need battery
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totally unacceptable and unprofessional
by billiken66 ,Jan 03 '08
I tried to order from this company, but they obviously don't want anyone's business. I created the order on 15-Dec. They never charged my card, my order status always said "approved" and after sending 3 e-mails requesting the status of my order and getting no reply, I cancelled the order on 3-Jan.
I did try to call, but got a dopey recording.
I wouldn't have minded a reply of "we can't deliver", but I got absolutely no response.
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wonderful
by robert_lee1976 ,May 13 '08
I love this store.. I own a photography store and need batteries quite often .I buy from them and they are a great help. Their prices are super low and their customer service is great.
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Easy, Great, Good quality
by taniajackson ,Aug 06 '08
This store is wonderful. their prices are great, their sipping is low and was well packaged and I received my order quickly with no problems.
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All in all is was a reat experience
by jennifer93210 ,Jun 02 '08
I bought this battery a couple months ago to replace my old cordless phone battery. The 1st battery I had gotten was defective. I contacted the Customer service dept at the company and they sent me out another battery right away. They were a little hard to get ahold of because I failed to read their business hours on the site. But once I called during their business hours, I got ahold of someone right away. Needless to say, I think they are a good company all in all. I will be buying from them in the near future, and have indeed recommended them to my friends
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each day they did not respond to my inquiries I got more angry.
by mahihk ,Oct 19 '07
This outfit is awful...took them nearly 3 weeks to inform me that the "in stock" batteries were backordered...made repeated calls and e-mails and got no response...wish I had read reviews before I ordered...and to think they have my credit card number, now....DO NOT BUY FROM THIS OUTFIT!
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Horrible experience - never received merchandise!!
by jagman73 ,Jul 08 '07
I ordered a simple battery for my digital camera on 4/22/07 and the site did not say that it was not in stock. I actually forgot that I ordered the battery since I hadn't needed to use my camera. On 6/21/07, I received an email from customer service that stated that they apologized for the delay in shipping my battery that it was backordered. The email assured me it would be shipped within 72 hours from the date of that email unless I called to cancel the order. Today is 7/8/07 and I went to the site to check and my order is still in "PREPARATION"!!! They still never sent the order. Horrible, horrible customer service. Luckily they never charged my card but what a rediculous experience. DON'T ORDER FROM THEM! ALL THE REVIEWS ARE 100% RIGHT ON!
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great
by painterbynight ,May 10 '09
Very great company, They were very helpful and thier shipping was very fast indeed. I will be ordering from them again.
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Easy, Gret prices, Hassle free,
by abbazabba123 ,Aug 13 '08
Ordering with this company over the phone was easy. I received an email within 2 hours to verify that my order had been approved, along with my order # Etc... One item was missing when I received my order (A small AAA battery). But A call to needbattery.com was handled courteously and the missing item was sent out with no delay or hassle.
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Needbattery.com rises above the rest.
by jackson253 ,Aug 17 '08
Always quick and on point! I absolutely love buying from needbattery.com. The staff is always there when I have any questions or problems and they are quick with resolving any issues (which are few and far between). I choose needbattery.com over any other battery store
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Great store!
by mk30 ,Sep 01 '08
This store was very helpful in finding what I needed. They have low prices which is always nice. They always have the hard to find items. I buy from them all of the time and recommend others to do so also.. If you like a hassle free shopping experience then go with needbattery.com
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wonderful
by jellybelly101 ,Sep 11 '08
Prompt ship! Great price! I Highly recommend this company. Free shipping over $100.00 which is great considering I bought UPS batteries, and those are expencive to ship! No problems with my order it was a very smooth transaction.
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