Northern Tool

Our business purchase a drill press from Northern Tool & Equipment on line in October of 2012.  (First mistake).  The drill press was shipped direct from the manufacturer.  The manufacturer didn't have any in stock and we had to ...

I have ordered a wood burning stove, as well as stove pipe and venting kit including chimney from Northern Tool in 2012.After much research online and in local stores, I found the pricing on Northern Tool to be most competitive. The ...

I purchased a 51 inch folding work bench online at Northern. The package was damaged and the hardware lost in transit (I assume). I have been in touch with Northern's custromer care several times, then sent a complete bench a second time so I could get ...

Purchased a power washer online after checking with the store who confirmed that it was in stock.  The online purchase was confirmed by Northern Customer service (800 number) that I could in fact pick up the item immediately after the online ...

Buyers need to watch closely at the Northern tool sales, catalogs, discounts, on line purchasing and in store pricing. They are not the same. Stores will not Discount or mark down to reflect any national discounts or sales advertised by corporate, except ...

We were thrilled to find an electric meat mincer on Northern Tool's website after having searched a lot for a suitable one.  The delivery was fast.  However, when we opened the box, it was covered in oil.  The oil was ...

WORST BUYING EXPERIENCE EVER!!!  I needed to order some work gloves for my husband.  Specifically very good cold weather work gloves.  I searched several websites and checked reviews.  Even though I'd seen several bad reviews on ...

Ordered a jack and jack stands on Monday that I needed before the weekend.  I called and verified it was in stock and would ship out that morning before I ordered.  Two days later it had not shipped yet.  I called customer service and ...

I've purchased a number of expensive things from Northern over the years.  The equipment is typically very good. The execution and customer service are usually pretty marginal.  Here are several examples:  August 2007: Purchased ...

Bought a b&s 5000w generator for my camper...Ofcourse i have to add fuel and oil to run it and check to make sure it runs everything in my camper...well it turns out that the generator has an internal problem and is only putting out half the ...

Northern Tool, has a host of tools and equipment that is absolutely the best in price and in structure. Regardless of what type of tool or machinery you are looking for, I am almost certain that you will find it at Northern Tool. If you don't have time ...

If you shop tool catalogs frequently and do your research you will find that Northern has a very large and varied supply. They seem to cater to large workshop/rancher/farmer types as compared to average homeowners. Their prices are hard to beat but not ...

There are catalogs galore floating around my house. Most of them, I have now idea how they got there. One that caught my eye was from Northern Tool. Our project over the winter was finishing off the basement, and there were a few things in ...

I ordered some smaller items from Northern Tool, including a chain saw blade and some masonry wheels, back in November. No problems with that order, but it did take a while to ship. Recently, they advertised their Northstar line of snowblowers on ...

Northern has tons of stuff, and their website is quite user friendly. Two issues though: 1) The sh ...

Purchased tools from their paper catalog. Items delivered on time and in good condition. Excellent prices, very well organized catalogs (internet and paper). Will buy from Northern Tool...

Ordered 11/29/01 a slate back rocker. Had it delivered as a gift somewhere else. They received it 12/6/01. Fast, easy. Very nice quality product at a great price and free...

I have been ordering from them for many years and I am 100% satified. Very good prices and shipping rates. Quick delivery and they have a well rounded inventory. I get new catalogs at least a doxen times a...

Your website is set up perfectly, it lets the shopper find what they need quickly, without a bunch of searching. It's made my Christmas shopping a lot easier. Thanks and Happy Holidays!!!!!!!...

This was the worst customer service experience I have ever had with a retailer. I will never spend another dime with this company. I will tell all of my friends and family about this terrible company.I bought a gift that turned out to be the wong