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Northern Tool

Northern Tool

Overall service rating:  Store Rating: 4.0
Reviewed by 883 customers

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Showing 1-20 of 58 reviews Page 1 2 3   Next
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Overall Rating:Store Rating: 1.0
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Expect to have only problems if you order through Northern Tools & Equipment.

by , Dec 20, 2013 Rated a Very Helpful Review
This is my first ever written review, meaning I feel quite strong about how I was mistreated by Northern Tool and Equipment. I placed an order with them 11/12/2013 and the amount of the order was promptly taken out of my checking account. So ...
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Overall Rating:Store Rating: 1.0
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Our experience was very disappointing and frustrating.

by , Feb 28, 2013 Rated a Very Helpful Review
Our business purchase a drill press from Northern Tool & Equipment on line in October of 2012.  (First mistake).  The drill press was shipped direct from the manufacturer.  The manufacturer didn't have any in stock and we had to ...
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Overall Rating:Store Rating: 5.0
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Excellent experience, competent phone service

by , Nov 5, 2012 Rated a Very Helpful Review
I have ordered a wood burning stove, as well as stove pipe and venting kit including chimney from Northern Tool in 2012.After much research online and in local stores, I found the pricing on Northern Tool to be most competitive. The ...
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Overall Rating:Store Rating: 2.0
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Don't buy the 51 inch folding work bench.

by , Sep 25, 2012 Rated a Helpful Review
I purchased a 51 inch folding work bench online at Northern. The package was damaged and the hardware lost in transit (I assume). I have been in touch with Northern's custromer care several times, then sent a complete bench a second time so I could get ...
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Overall Rating:Store Rating: 2.0
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Pressure washer, parts missing, pickup and return issues

by , Nov 29, 2011 Rated a Helpful Review
Purchased a power washer online after checking with the store who confirmed that it was in stock.  The online purchase was confirmed by Northern Customer service (800 number) that I could in fact pick up the item immediately after the online ...
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Overall Rating:Store Rating: 4.0
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Sales Pricing,Online purchases and Store Prices

by , Nov 18, 2011 Rated a Helpful Review
Buyers need to watch closely at the Northern tool sales, catalogs, discounts, on line purchasing and in store pricing. They are not the same. Stores will not Discount or mark down to reflect any national discounts or sales advertised by corporate, except ...
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Overall Rating:Store Rating: 1.0
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I would not trust Northern Tool with my money ever again.

by , Jan 31, 2011 Rated a Helpful Review
We were thrilled to find an electric meat mincer on Northern Tool's website after having searched a lot for a suitable one.  The delivery was fast.  However, when we opened the box, it was covered in oil.  The oil was ...
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Overall Rating:Store Rating: 1.0
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DON'T BUY FROM NORTHERN TOOLS!

by , Dec 1, 2010 Rated a Helpful Review
WORST BUYING EXPERIENCE EVER!!!  I needed to order some work gloves for my husband.  Specifically very good cold weather work gloves.  I searched several websites and checked reviews.  Even though I'd seen several bad reviews on ...
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Overall Rating:Store Rating: 1.0
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Horrible Customer Service, Poor Operations

by , Sep 30, 2009
(Not Yet Rated)
Ordered a jack and jack stands on Monday that I needed before the weekend.  I called and verified it was in stock and would ship out that morning before I ordered.  Two days later it had not shipped yet.  I called customer service and ...
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Overall Rating:Store Rating: 1.0
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Great Products - Marginal Execution

by , Dec 18, 2008 Rated a Very Helpful Review
I've purchased a number of expensive things from Northern over the years.  The equipment is typically very good. The execution and customer service are usually pretty marginal.  Here are several examples:  August 2007: Purchased ...
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Overall Rating:Store Rating: 1.0
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Will not ever buy anything from this company again!!!

by , Jul 13, 2008 Rated a Helpful Review
Bought a b&s 5000w generator for my camper...Ofcourse i have to add fuel and oil to run it and check to make sure it runs everything in my camper...well it turns out that the generator has an internal problem and is only putting out half the ...
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Overall Rating:Store Rating: 5.0
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Absolutely the best customer service around. You want the best, Northern Tool is the best.

by , May 16, 2008 Rated a Helpful Review
Northern Tool, has a host of tools and equipment that is absolutely the best in price and in structure. Regardless of what type of tool or machinery you are looking for, I am almost certain that you will find it at Northern Tool. If you don't have time ...
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Overall Rating:Store Rating: 0.0
 

Good Not Perfect

by , Apr 22, 2008 Rated a Helpful Review
If you shop tool catalogs frequently and do your research you will find that Northern has a very large and varied supply. They seem to cater to large workshop/rancher/farmer types as compared to average homeowners. Their prices are hard to beat but not ...
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Overall Rating:Store Rating: 4.0
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Northern Tool Online Store - Let Me Get My List...

by , Jun 24, 2007 Rated a Very Helpful Review
There are catalogs galore floating around my house. Most of them, I have now idea how they got there. One that caught my eye was from Northern Tool. Our project over the winter was finishing off the basement, and there were a few things in ...
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Overall Rating:Store Rating: 2.0
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Don't sell what you don't have

by , Jan 28, 2005 Rated a Very Helpful Review
I ordered some smaller items from Northern Tool, including a chain saw blade and some masonry wheels, back in November. No problems with that order, but it did take a while to ship. Recently, they advertised their Northstar line of snowblowers on ...
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Overall Rating:Store Rating: 4.0
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Good, but some problems.

by , Aug 21, 2003 Rated a Very Helpful Review
Northern has tons of stuff, and their website is quite user friendly. Two issues though: 1) The sh ...
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Overall Rating:Store Rating: 4.0
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Purchased tools from their paper...

by , Feb 27, 2002 Rated a Helpful Review
Purchased tools from their paper catalog. Items delivered on time and in good condition. Excellent prices, very well organized catalogs (internet and paper). Will buy from Northern Tool...
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Overall Rating:Store Rating: 5.0
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Ordered 11/29/01 a slate back...

by , Dec 8, 2001 Rated a Very Helpful Review
Ordered 11/29/01 a slate back rocker. Had it delivered as a gift somewhere else. They received it 12/6/01. Fast, easy. Very nice quality product at a great price and free...
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Overall Rating:Store Rating: 5.0
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I have been ordering from...

by , Nov 30, 2001 Rated a Very Helpful Review
I have been ordering from them for many years and I am 100% satified. Very good prices and shipping rates. Quick delivery and they have a well rounded inventory. I get new catalogs at least a doxen times a...
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Overall Rating:Store Rating: 5.0
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Your website is set up...

by , Nov 27, 2001 Rated a Helpful Review
Your website is set up perfectly, it lets the shopper find what they need quickly, without a bunch of searching. It's made my Christmas shopping a lot easier. Thanks and Happy Holidays!!!!!!!...
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Showing 1-20 of 58 reviews Page 1 2 3 Next

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Showing 1-15 of 839 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 56   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Jun 17, 2012
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Ordered on the internet. everything went normal.
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Overall Rating:Store Rating: 5.0
 
Jun 16, 2012
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It was outstanding.
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Overall Rating:Store Rating: 4.0
 
Jun 11, 2012
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The product descriptions were accurate and the prices comparable to other...
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Overall Rating:Store Rating: 5.0
 
May 19, 2012
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it was ok
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Overall Rating:Store Rating: 5.0
 
May 17, 2012
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excellent service, fast shipmenr
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Overall Rating:Store Rating: 5.0
 
May 10, 2012
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good products and great service
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Overall Rating:Store Rating: 4.0
 
May 1, 2012
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cart arived in 2 days was suppose to take up to 10 days so shipping was...
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Overall Rating:Store Rating: 4.0
 
Apr 30, 2012
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Was a good experience. They had the product we wanted and it was delivered as...
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Overall Rating:Store Rating: 3.0
 
Mar 18, 2012
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Okay but some of my item were back ordered.
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Overall Rating:Store Rating: 1.0
 
Feb 15, 2012
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pathetic
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Overall Rating:Store Rating: 5.0
 
Feb 13, 2012
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Found the exact product that we had purchased many years ago. Needed another...
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Overall Rating:Store Rating: 2.0
 
Feb 6, 2012
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The front plastic cover of the welder had an abrasion on it when received. It...
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Overall Rating:Store Rating: 4.0
 
Jan 17, 2012
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very pleased wish you stocked same heater type with more btu,s
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Overall Rating:Store Rating: 5.0
 
Jan 11, 2012
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Easy to order.
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Overall Rating:Store Rating: 5.0
 
Jan 9, 2012
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Pleasantly surprised. It has been several year since I have shopped at...
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Showing 1-15 of 839 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 56 Next